Jack Brickey Expert

Is the issue created email received by the assignee if the issue was created by the agent instead of the customer? Regarding the error message you are seeing please check the email request time for any fields listed as required. As the air message states only the summary and description should be on the form.

@Eric Bergeron , I would suggest creating a new post. Your details might be different resulting in a different answer. FWIW the image is for Legacy automation which isn't in the more recent instances but remain in older instances (grandfathered).

Hi @Jan Mikulecky , occasionally I come across an earlier post where I had responded and then the author asked follow-up questions. Unfortunately I sometimes miss these so for that I apologize. If you still have any questions around this topic please let me know and I will try to get back to it. Use an @ mention so I will…

Yes I see. The issue with moving between projects is that things don't always match up and the program is unable or should we say unwilling to guess. These decisions are left to the user (human) to make the decisions. so to answer your question more directly- No there is not a one button solution.

Isn't the Move command a single button? I am not sure what would be easier.

@Richard Cross , might I suggest a new post with all of your details?

Hi @Richard Cross , So the only reference to Jira Software is the fact that it is in the Jira Software Community collection. Jira Cloud is not an application but rather denotes the platform that Jira is running on. To confuse things a bit more we are dealing with time here. When this post was created there existed Jira…

A couple of options: * create a JQL filter and set up a subscription to send out daily/weekly. Pros: easy to set up, Cons: The notification goes out to the entire team not the specific assignee * create an automation rules: trigger on scheduled (daily or weekly), condition JQL, action send email there are different…

Hi @Paula Pokusa , yes indeed. You can achieve this using schemes specifically the field configuration needs to be associated with the field configuration scheme and then associate this scheme with the project. Basically you use 'project specific schemes'.

I don't know of any tab solution OOTB. However, you can easily leverage links. You could have an intro page that provides a page tree to all child pages. You could use something like << PREVIOUS - NEXT >> at the top and bottom of each page.

Hi @Stine Guldbrandt , Welcome to the community! What does the log indicate when the rule runs? Does show some errors or does it show success. Also it would help if you would share exactly the configuration of your rule for the action where you're assigning it to the tester.

Hi @Krish , it depends on what you mean by pin exactly. For example there is the ability to flag it issue which is described in this article - flag-an-issue . There are ways that you can draw attention to an issue within a board. For example, you could use a JQL query to Place an issue in a dedicated swim line or you could…

I see, this must be an addon - xporter-export-issues-from-jira . Unfortunately, I am not familiar with this add-on. My guess is that you would need to use the custom field ID as you have highlighted in your above image. Custom field IDs should always work as a reference.

what do you mean by csv template? Are you using APIs here or simply the Export command available in the advanced search screen. if this is a one-time or occasional need the simply create the necessary JQL in Advanced search and click on Export.

Hi Hines, For this I would suggest leveraging automation. You need to ensure that your custom field is a type multiline text. Your automation role would look something like below. Trigger – issue created Condition - something to identify the issue came in via email Action - edit issue and choose your custom field then use…

note, I'm unclear what you mean by and the child tickets. Child of what issues?

Hi @Solène SEGUY , welcome to the community. I'm guessing that"Since version" is a custom field. In any event if you're simply wanting to export that field then you should be able to add it to the list via Columns. Then you can use the export function and choose displayed fields.

Hi @Will(y) De Vos , have you tried creating an Automation rule as yet. Below is something to get you started. I'm sure some changes are required but hopefully it gets you close.

Hi @Louise Seddon , I am unaware of any changes that would impact the board view. There isn't and configuration for this AFAIK. With eight columns I would expect scrolling being required except on large screens. With that said, if you are sure you were seeing all columns on the same monitor previously you might reach out…

You could disable the Approval required notification under project settings > customer notifications.

Unless something is changed recently you cannot use bulk edit for the purposes of adding a link. One option to consider is to create a list of all the issues that you want to link to the story and simply paste that list into the link field. The list should be a space separated list. This could be created by creating a JQL…

Hi @Ronald Kopecky , i'm not sure I understand what you mean by "job". In any event I suspect you are going to need to use the APIs to achieve your goal.

Hi @Jennifer , can you clarify if this is Jira software or Jira service management? If the latter then you should go into the email log (project settings – email requests – view log) and inspect an instance where the email failed. If there isn't an entry then it did no reach the application in which case I would contact…

Hi @kedar , if you have not already done so I highly recommend you start with the documentation – prepare-to-migrate-your-atlassian-server-products . Atlassian is constantly keeping the documentation up-to-date as more and more companies migrate. There are a lot of variables to consider so trying to capture them all here…

@Jacky Lian , the way I read it is that 8.13.22 addresses CVE-2022-26135. With that said, there should be release notes published. A request has been made for this so hopefully we will see this week.

You can use Automation. You would create a rule that would trigger on The approval transition. You can throw in some conditions to ensure that the action only execute when desired. Your action is to edit the summary field and use smart values to add the contents of your various fields. here is a link to Automation…

Thanks! I will have to give it a try.

I thought so too @Walter Buggenhout and it indeed may be. I have not installed/played with this as yet. However at ~4:20 in the video he mentions Chrome browser extension. And the icon is not an Atlassian icon it seems.

This appears to be a Chtome extension. I found a list of Jira extensions here though unsure if any are the same as in the video. A bit of time on the Chrome web store should uncover it.

Hi @Jeremiah , I did a quick test of the following rule. Below that you will see the pre-run and post run images. This worked for me. Note the condition is not required just something I threw in there. sooooo.... now to figure out where your's is failing. A couple of suggestions to test; * Can you manually delete links on…