Jack Brickey Expert

To be clear the JQL Sprint = 92392 returns only the 8 issues, correct? beyond that, as Trudy suggests, share screen shots to see if there are any clues.

One theory is the possibility of issues from another project in this sprint causing issues.

Thanks. A couple of remaining questions: * what does this JQL return? Sprint = xxxxx, where xxxxx is the sprint name * have you inspected each of the 8 issues fully for any sub-tasks not done

Hmmm...you have over 1k issues in your current open sprint? Try replacing opensprints() with the actual current sprint you are looking at. What I'm trying to achieve here is to find all undone issues in the current sprint. Which I assume you should be able to ascertain just by looking at the board. Your post seems to…

I believe you can add a numeric value prefix to your link types to force your desired order. But that is ugly IMO.

Thanks. You mentioned using a JQL to find incomplete issues but could you do the following... project = xxx and statuscategory != done and sprint in opensprints() what if anything is returned?

Hi @Diego Galan , welcome to the community. Ultimately the right answer here is what works for you and your team. Particularly what do your "customers" require? Answering this will help you configure your projects and your processes to meet those needs. Now with that said, here are some initial thoughts. * ensure that your…

Hi @Jim Murphy , welcome to the community. Are all issues in the rightmost column? That is a requirement to be considered Done when completing a sprint.

I don't know what you mean precisely. There are no workflow capabilities in forms and unclear what that would look like. There is the ability to add conditional sections but unsure what your needs are here.

No you cannot. Only agents can be assigned to JSM issues.

Hi @Suzanne Bivins , I was just inquiring about this today. I have not seen a release date as of yet.

Yes that is correct...it looks at last updated.

Hi @Sita.Varanasi , be sure that you have the Atlassian Jira - Plugins - Gadgets Plugin installed. Go to Apps > manage apps > all apps. If you do not have access, then please contact your Jira admin to see about getting it installed.

The underlying JQL code will optimize the query if possible. Please note that since this initially was posted the newer kanban boards will offer a separate aging field. Do you happen to see that?

Hi @Moran Schneider , this is a pretty old post, and I kind of doubt that your issue is the same. It could be that there is some regression, and this needs to be reported to Atlassian support. However, feel free to share the details of exactly what you are experiencing some things to answer: * is this happening on multiple…

could you share a screenshot? Also can you share a screenshot of the link in the edit page mode.

I would direct you to Atlassian Support.

Ok I think I see your issue. It appears that you have two root cause custom fields. This really is not a good idea at all. I suspect when you are entering root cause in your JQL you are getting the wrong one. Try selecting the correct one.

And there it is...incident reported - https://status.atlassian.com/ 

Hi @Colleen Gotling , what exactly are you experiencing? I noted another poster a few moments ago talking about their instance being very slow. I have not experienced any issues myself as yet. If this is happening to multiple people on multiple browsers, I would definitely reach out to Atlassian support and report it. It…

Interesting... would you happen to have any other multi select field that you could test with? Also, when you begin to type "Root cause" and "Requirements" do they show in the auto-complete list?

Hi @Fernanda Fuertes , welcome to the community. Initiatives are part of Jira Premium Advanced Roadmaps. This only applies to company managed projects not team managed projects. Here is a link discussing how they are configured in the event that you have the Premium…

Also be sure to monitor https://status.atlassian.com/ for any incidents. 

Hi @Ismail Sanni , my instance seems fine or at least normal. Of course, there are so many installations of cloud it all depends on your specific VM. I would monitor this throughout the day and if it continues, especially if it is happening to all users then I would contact Atlassian support. You might also check out the…

Hi @Anuradha , Root cause must be a custom single or multi-select field. In JQL you should be able to search for issues that have "Requirement" as follows. "Root cause" = Requirement if you are unable to do so please share screenshot of the JQL search

Hi @Devendar Gangapuram , I see you selected Server which is being discontinued and assume you know that. Atlassian continues to support existing customers but the platform cannot be purchased. Your cost will be 50% of the original cost to maintain maintenance.

Hi @Andhika Pratama Wijaya , I agree with @Brant Schroeder ...check your addons. If possible disable and check. Otherwise reach out to Atlassian support so they can have a look.

Hi @Kaushik Patel , are you on Cloud or Server/Data center? You should see the links in the detailed issue view. Can you share where you wish to see the links and are not?

Hi @Francesco Bevagna , you indicated "I set up my domain verification for internal customers and when users send service requests to support email, they should be automatically registered, but instead they don't." Can you please elaborate on exactly what you did here? Is there some documentation that you were following…

Hi @Pablo Llanes , ¿Has verificado que tienes una pantalla en esa transición final? Si hace doble clic en la transición en modo diagrama, debería aparecer un modal donde puede indicar qué pantalla desea que aparezca durante la transición. Debería ser similar a lo que tienes en otras transiciones, por lo que es posible que…