Jack Brickey Expert

Are you saying that you cannot change your name if you go to id.atlassian.com or are you saying the name is different than what shows in the University? you should be able to click into your name and change it. It may take a bit for it to take effect on the university site but it should I think.

TMP projects do not have workflow schemes or inactive workflows. Here is documentation on TMP workflows- manage-how-work-flows-in-your-team-managed-project 

Hi @SuniRam S , here is a link to all Jira documentation. Jira documentation

This should be managed at id.atlassian.com

Hi @Santiago_Perez , have you ensured that the Epic Status is set to Done. This is not the same as the Issue status. One thing I do is to create an automation rule or post function to set Epic status to Done when the issue status is set to Done.

Have you set these user to inactive? Administration > directory, find users and deactivate account.

Excellent. Please click on the accept answer.

I would ignore the bookmark for now. Does the full JQL work if entered as below? status in (Done, "In UAT") AND "Doc Team review[Dropdown]" = Needed AND "Doc Owner[User Picker (single user)]" is EMPTY

Add the refetch then test. If it does not work please click on the create subtask component so I can observe. You should elect to set the Assignee field and choose copy from trigger issue or parent if that is an option.

While there may be some recent bug introduced that would explain things, that would not be my first suspicion. Did you try the single JQL statements I suggested?

So your issue is getting the first subtask assigned to its parent assignee then? If so could you add a refetch data action before creation of the first subtask? Note the last action component is unnecessary here and should be removed I believe. If this does not work please highlight the first subtask creat so I can see the…

Hi @Beth Seitz , Welcome to the community. One thing I would note is that you should use "is Empty" rather than "= Empty". However, that doesn't necessarily explain all of what you were experiencing. What I would like to suggest is let's break this down into simple components and test that first period having done that…

Hi @Elif Alverson , in your rule the Assign action is operating on the main story not the sub-task. You need to create a branch component for the subtask just created right after the creation. With that said, if I better understood what you were trying to accomplish, I may be able to create an automation rule that meets…

Hi @Ashima Bhatia , to make an inactive, workflow active, you basically need to associate that workflow to your project issue types. Assuming that you are in a company manage project simply go to your project settings for the project of interest and click on workflows and then add workflow. Find the workflow that you wish…

Hi @Ken Lemieux , I am unaware of this limitation. I assume you're getting an error when you attempt to add a new Org admin? Is it possible that you are also using Opsgenie? I have seen an instance where that was the cause.

Hi @Justin Webb , welcome to the community. This seems odd and I do not think that there is a configuration for this. I just had a quick look in my instance and couldn't find anything. Have you tried a different browser just to see if the behavior is the same? Also, have you checked with anyone else in your instance to see…

Hi @Islam Ziane , welcome to the community. I have not done this in some time so bear with me. When you're importing, I assume you're selecting the original estimate in seconds, correct? Also, could you check the settings under admin>issues time tracking and look at your default for time tracking. I suspect this is the…

So what would constitute the issues being not being a lot to control and manage within your process? It seems to me if you can automate moving them to resolved would do that. The trick is in identifying which issues should be closed and which left alone.

If your workflow requires going thru Done before Solved transition twice or modify the workflow to allow direct to solved. 

So why can you not transition to Solved in the automation rule?

Hi @Christoph Schulz a, welcome to the Community. unfortunately there isn't a means of setting permissions within Automation. IMO, issues should rarely be deleted rather opt for closing with a Resolution of duplicate maybe. You might seek to understand why these duplicates/unnecessary issues being created and try to…

Indeed this is a new feature however, I'm not a big fan of this as it is a system setting vs. project setting. My recommendation, before enabling, would be to check with all other project teams. There is a discussion/request to make this config project based. Just my $0.02.

Hi @Marcus Lindström , it sounds like your use case is that you are occasionally using the JSM project to log phone support. Moreover there is no effort required after simply logging the ticket. So given this you wish to have the ticket moved to Done as soon as it is created, assuming this is correct here is how I would…

@Sjoerd Rijs , it could be an email blacklist issue that does occur. I will tag to have that checked. In the meantime, could you please share the details of your notification settings? Maybe some screenshots.

Hi @Gregory Mester , im unsure if the Community can answer this fully, however I will provide my $0.02. As I understand it, Team Managed Projects was an evolutionary effort to create a next generation solution that was more simplified than the legacy CMP. It was intended to allow teams to manage their success with limited…

Congratulations everyone! Keep up the excellent efforts.

Maybe a question for Atlassian support.

I updated this as the accepted answer.

Not sure I follow or not but I think you could use an if/else branch and set variables based on the epic.

Hi @Christian Radwanski , there is not a way of using JQL for this unless you created a unique field for surname. The the trick would be extracting the surname from each issue's assignee field and copying into the new field. Unsure if there are any Marketplace options.