Jack Brickey Expert

hi @Naresh , unfortunately you cannot achieve that with native JQL. I was contemplating that you might be able to somehow flag an issue if a link is added to it where the issue is in project B or project C. I am unsure if automation allows determining the project for a link or not. I would suggest having a look at that.

Hi @Shan , welcome to the community. A user can click on the Status when viewing an issue.

I don't have another solution that I would recommend. It is very difficult to recommend any sort of application without fully understanding the requirements. This is something that only you and your team would be able to adequately accomplish. It would seem to me that the frequency in which a user wants to select…

@Kristján Geir Mathiesen , I recall that commercial! For me "favorite" and commercials don't usually go hand-in-hand, however, I do occasionally reminisce about some old commercials. Here is one that comes to mind... Tootsie Pop

Hi @Sergi Q , unfortunately, not, that is the implemented behavior, and cannot be configured. At least I have not found any means of accomplishing that.

Besides the "Request type", what is in the Request Participants field? For an issue to be visible to customers other than the reporter it must be shared with those users specifically or with the Organization that those users are associated with.

I don't understand your question. Can you please restate?

You can't remove the time component of that pop up.

Can you check the Request Participants field? Is the issue that is not present shared with the organization?

Ok so the issue is you can't access all boards associated to your project? If this is a Company Managed SW project then you should be able to access as shown in the below image. Click on the drop-down at the top. Again if that is failing you need to contact Support. Note that if this is a business project or Team Managed…

Here are my suggested troubleshooting steps: * check on a different mobile device * restart mobile device * check multiple projects to see if it is project specific * is it just the Board? Can you access backlog, etc? * if all else fails contact Support

You might check the Marketplace for options.

Hi @Gonzalo Acosta , I concur that this may take assistance from Atlassian support. However, could you share screenshots of what you do see? Go to Projects, select your project, what do you see. Example below...

Hi @Sid Lakkundi a, welcome to the Community! Do you mean this app? Jira-Cloud-for-Outlook if not please be more specific. 

Hi @Adil Bulsara _ADIL_ , Have you tried using the assign issue action and choose automatic? I am assuming that you are leaving the issue unassigned during the create while maintaining component leads for every component? Please note that if you have more than one component listed then the issue would be assigned to the…

Couple of questions : * did you look at the history to confirm that the last update coinciding with the 4:51 PM was indeed associated with the time logging? In other words, is it possible that some other update was made at that time? * Is everything in the same time zone here? Is it possible that the instance is in a…

Hi @Umar Maroof , can you share how you are logging work? If I choose log work by clicking on the…, See image below, I don't see any TOD information.

Hi @Pallavi Dixit , in your image towards the top, you'll see a button called. Add a child issue. See if that works for you.

Hi @FLM Techsupport , it used to be that there was a link to reenable this by clicking on your avatar. However, I checked two different instances, and neither present that link. It could be that it's been removed or maybe moved. Feeling better input here, I would suggest reaching out to Atlassian support to get an update…

Contact Arlassian Support and select Billing option.

Hi @Paula Patterson , unfortunately, sprints are only valid in Jira software. Is there something about Jira work management that is required? That is to say, is it possible for you to use a Jira software project to meet your requirements?

I just test using "~" (= will not work for any text fields) on the Summary field and it works fine. I also successfully tested with a custom text field.

Oh and be sure to use "" around your text, e.g. the following... "Requesting Department" ~ "Sales Operations"

Can you please do the following... * paste the exact JQL you are using here * Copy/paste the JQL into the Advanced issue search screen and provide results

hi @Kevin Smith , Can you replace "=" with "~"?

agree with @Dave Mathijs input. if you still want to add the key to the summary use automtion like below... trigger - issue created action - edit issue and use something like the following for the Value {{issue.Key}} - {{issue.Summary}}

Hi @sergeyt , please try the following... * click on the Cog in the upper right * Select Billing which takes you to the Products page * Select Manage for Jira * Select Change plan for the desired product You will not loose anything you have done.

Great! if the answer helped please consider accepting.

Hi @Mark Frater , I would start by checking with your IT department to see if they know who the admin is. You can also check with you finance group to find out who pays the bill since they have the ability to contact Atlassian to establish a new Admin if necessary.