Jack Brickey Expert

Hi Jake, would you mind sharing a screenshot of what you're referring to?

Also, consider how your company works today and try to come up with a solution that leverages the current processes and tools. For example, in a past company, we were heavily leaning on Microsoft PowerBI , and so we integrated directly with that for reporting.

Hi @Aasha , as the provided issue expresses this is not possible today.

Please provide more information here. I am unsure how to assist you based on the limited information in your question. Please provide more context for your question and your explicit goal.

Hi @Lucile Cornet , there are Ecxel addons that could help with this server-query-Excel . There are also popular options like EasyBI you might look at. Unsure if addons is an option for you or not. 

Yes, that was what I was referring to. You cannot remove/disable. Why do you wish to do this? The reason I ask is maybe there is a different approach to your requirement. Such as my previous suggestion. 

Hi @Yue Zhang , welcome to the community. The first thing I would do is certainly check the status as the error message indicates. The next thing I would try is to access via a different browser or after some period of time. I would also check with colleagues to see if they're having the same problem.

Hi @Chetan Krishna Sai Naidu/Jira-Admin , do you mean that you wish to remove or disable the filters drop down in the main menu? If so, this is not possible. However, you can change the permissions globally such that that users cannot share filters or dashboards under admin global permissions. what exactly is your goal…

Hi @Ivan Andrieiev , I am confused by this question. Can you please reiterate what you are asking for here?

So do you have two different conversations on the same topic? I am a bit confused. Sorry. Rereading this original post I come back to what I think you're asking for, but again, not sure. It seems like you want a board view that has a list of columns that represents your workflow. Moreover, you want the list of columns…

The ability to click on an epic and have it expand into its children isn't how the Jira board works exactly. You can certainly open an issue by clicking on the card and in that view see its children in a list view. From there you can click into any child.

Hi @Elly Meenan , I’m not exactly sure what you mean by “switch between workflows”. You can change issue types which would change the workflows, but I’m not sure that’s what you really mean. Maybe you mean you want to different board views one for your projects and contracts and then another board for your tasks in…

Hi @Kevin Frangakis , Welcome to the Atlassian Community. However, I don’t think you’re in the right place. This community forum is all about Atlassian products. I am unfamiliar with Genesis education software.

I don't believe that there is an optimal number for this. At least not one that applies to all instances. I would certainly consider flagging someone that hasn't been on in six months. And certainly if it were a year, I would deactivate without question. In a previous company my process was as follows. * every month I…

I think you're going to want to either look at add-ons for this or consider simply leveraging Excel with the free extension that leads Jira directly allowing you to run a query right within excel. This will allow you to analyze the data you want.

I am not sure what you mean by link window. However, the presentation for linked issues has changed since this post. Today If you open an issue you will see this...

Yes the last column in the equates to done for each board. Regarding cycle time on the board what exactly do you mean? How do you want to analyze that data? In a scrum board you have a fixed sprint cycle, such as two weeks. So that is easy to contemplate the cycle time. It gets a little more difficult to measure the time…

Hi @Blair , I apologize but I don't understand your questions. I wonder if it would be possible to restate? If you want to understand more about Atlassian pricing I would refer you to this page - https://www.atlassian.com/software/pricing-calculator 

You don't really transition them to the board per se. Rather you simply transition issues to the appropriate status and you ensure that your boards have the appropriate status mapping. In my above response the statuses represent the columns beach board. So for example, in the development board I would complete the sprint…

I am not sure as I have not attempted with Scriptrunner. I recommend searching the documentation and the Community.

Hi @Yaseen Shareef , this is a rather old post. The cause may be quite different in your case. The bottom line here is that it is likely a permissions issue for that specific user. Without seeing the details of your scenario it's hard to say for sure. Please provide the following: * Is this a CMP for TMP project? Look in…

You basically need to create a new workflow and associate that new workflow to your project and specifically to the subtask issue types. Below is an example of how I would do that. Note, I am assuming that the workflow you want for your subtasks is very similar to that love the existing workflow. Hence I am using the copy…

Understand. Often in UI intensive applications like this you get more than you want.

So I would consider the following solution full workflow... TO DO --> IN PROGRESS -- > READY FOR QA --> QA IN PROGRESS -- READY FOR PRODUCTION --> DEPLOYED Three boards... DEV (scrum): TO DO --> IN PROGRESS -- > READY FOR QAQA (Kanban): READY FOR QA --> QA IN PROGRESS -- READY FOR PRODUCTIONDEPLOY (Kanban): READY FOR…

Hi @Alex Rohrs , I'm not sure I fully understand you're use case. If you wouldn't mind could you further detail what your workflow looks like and how the various teams would use the workflow? Further which boards apply to each team?

Hi @Rory McNeany , yes it remains the case. It is important to understand however, that the search bar is not just for knowledge base/Confluence. It can be used to find the proper request type when creating an issue. Arguably, that may not be important to you but hopefully that information is helpful.

Hi @Jana Jäger , For your requirement does the term "customer" refer to an individual creating a ticket or two and organization that consist of mini JSM Customers? if it is by individual creator, then I would simply use Order by creator in my JQL. For example, if I want to find issues created in Q1 - Q4 of each quarter…

I expect (hope) there is more to the story here. I have never heard of such an event TBH. In fact sites are generally made unavailable and not immediately deleted/decommissioned. Please do update your post as soon as it is clear as it will benefit the rest of the Community.

Hi @Jana Jäger , The following JQL query example will give you the total number of issues opened for project abc on a given date (July 28, 2022) from midnight until 11:59 PM. project = abc and (created > 2022-07-28 and created < 2022-07-29) Does this meet your needs or are you looking for something different?

Hi @Matthew Ward , I am sorry to hear of your issue! However, it seems that you have taken the best course of action. I have provided below Atlassian's SLA for your reference. My experience with support has been inline with the published terms. Hopefully you will have the same experience.…