Jack Brickey Expert

Hi @Kevin Dickson , the space name is required and cannot be removed. I tried to see if I could change the font color to white so it was hidden. Unfortunately the formatting options are disabled for the space title. In short I don't know of any means of removing/hiding the space name.

@Iria Diaz , if this is repeatable contact Atlassian support to report.

Thanks for digging that up Trudy. I was looking for this but could not find it.

Try using Related issues condition

Good question. I really don't know. But I believe the billing contact will have access to my.atlassian.com where they can manage bill pay, etc. @Hashim Bukhtiar , what exactly do you need this person to do? In the past I had my company's Finance Controller as the BC for our instance and they were also a general user of the…

I thought the question was for a user to be the Billing contact but not an admin. Which should be possible I think? Maybe I am miss reading the request. 

I think you can check for the existence of a linked issue. I recall doing that. 

Absolutely! go to user management, select the user and show details. 

You could add a label when the rule runs that can then be tested for as a condition. for example … if labels does not equal “I-ran-before”

Hi @Dd , you seem to have the right structure. If you add a condition if status = In Writing before the current action does that work?

Hi @Алексей Супруненко , you cannot export a project natively. You can export the issues to CSV and import into a new project in another instance. Alternatively you can check the Marketplace for apps that allow project export. 

Hi @Antoine Saint-Julien , do you have Premium plan? If so you should see Plans in the top menu. This is Advanced Roadmaps. If you have Standard or Free if you go to the specific project you should see Timeline which isn’t as feature rich as Advanced Roadmaps. 

Hi @sergeyt , the current org admin can do the following * click on the cog icon in upper right * select user management * locate your user and click on Show details * click on ellipses and select org admin permissions 

Hi @Rachel Rowell , welcome to the community. Given your request I might suggest that you email the vendor of the application directly. Here is their email address posted in the marketplace - mailto:apps@excentia.es 

Hi @DHAVAL NANAVATI , If you cannot access your site please contact Atlassian support.

Hi @Paulo Victor Binatto , you should be able to simply remove your payment option from your instance, and ensure that your number of active users is <= 10. Should you continue to have issues please reach out to Atlassian support directly and select the billing option.

Hi @chanek , Welcome to the community. by design, any issue that is not in the rightmost column will be considered incomplete when closing a sprint. When you close the sprint, any incomplete items can be moved to the backlog or to the next sprint. The velocity chart only assesses issues that are complete within a sprint.…

Hi @Ondřej Rolník , no coding is necessary as you can use the built-in automation feature for this. There are a number of posts in the community that provide detailed solutions. For example, Trudy does a great job of providing the automation rule that should help you out here. Please let me know if that still leaves you…

Excellent!

Reasonable question. 

Thanks. That is certainly odd. Is it happening for multiple users/projects? This may be an issue that needs to be looked at by Atlassian support as they can login and look at the details of what's going on.

Hi @Alejandra Ruiz , Hay soluciones adicionales que podrían ser mejores que la siguiente idea, pero aquí hay una forma nativa de lograr su objetivo utilizando la automatización. * Crea un campo de fecha/hora personalizado, vamos a llamarlo "hora de inicio" * Crear una regla de automatización para registrar el momento en…

There isn't an easy way to do that, e.g. JQL. However, here is a solution that could work for you going forward note that it will not find previous issues, though there is a variation that could do that as well. Create an automation rule as follows... * trigger - when sprint completed for your board * branch - for issues…

Hi @Asha , Are you trying to find issues that do not complete in a sprint and roll over to a future sprint or are you saying that someone is actually entering multiple sprints into a single issue? Natively JQL does not provide a means of quiring for "more than one entry" in a field. There is a possibility that you could…

Hi @Victoria Sedaya , to be clear, you are saying that the user drags a card from one status to another and while The drag and drop succeeds there is also this error message which would seem to indicate that it should have failed. Do I understand the problem correctly? Assuming so would you mind looking at the history of…

reach out to Atlassian support. Here is a link to document that might help, however I believe if you were on Standard you will be unable to determine this information directly. understand-data-residency . With premium you can choose your location.

I use Draw.io and successfully export diagrams to pdf but not using better pdf exporter. You might check with the BPE vendor for a recommendation.

hi @Mayuri Patel , You should be able to see the last 7 sprints, which currently is the limit. You might watch/vote for this open suggestion - JSWCLOUD-6034 . The report does not allow you to pick and choose. The goal of the velocity is to illustrate the recent velocity of the team and the trend the team is on.

Hi @josh.sutterfield , sorry if you found my input no to be useful. I tried to provide useful input but it doesn't always work for everyone and I truly get that. One question for you. In your reply you mention "clone" clones "duplicate". I'm not sure what you mean but for me I use "clone" link type whenever I use the Clone…

No worries. Did this resolve your question? If so please consider accepting. If not just let me know if I can further assist.