Frank Polscheit Atlassian Partner

That's not a topic of my Gantt-Chart addon, but a general problem with your JIRA instance. Please contact your Atlassian support: without activated UPM, the license management cannot work! Regards, Frank

It looks like, you have a component version conflict: please ensure, that the Atlassian Universal Plugin Manager (UPM) is the same version as mentioned within my Gantt-Chart version name (for the current latest, it should be version UPM 2.8.x). What's your UPM version (see: system plugins)? Regards, Frank

Hi, my Gantt-Chart Gadget loads additional data via AJAX using JIRA's baseUrl. Please ensure, that your local setup of Confluence and JIRA do not violate the "same origin policy" (have a look at wikipediaand other online sources for more details). This security aspect might block your Gadget! - I do not implement any…

Yes, you or your JIRA system admin has to put the Gantt-Chart custom fields on the appropriate edit- and view-screens. Please also update to Gantt-Chart v3.2.3, which I have published on the Atlassian Marketplace, yesterday.Kind regards,Frank

Hi Jose, issue do not necessarily need planned start/end dates, but without them no gantt bar will be drawn within the gantt diagram on the right side as the duration cannot be determined (on the left side, they will be displayed with all their configured columns). Regards, Frank

Within my Gantt-Chart v3.1.0, epic's progress will be displayed based on story points if available, now. Additionally, the epics planned start/end dates will be verified and updated within JIRA if necessary while rendering on Gantt-Chart. Regards, Frank

If you select an agile board, my Gantt-Chart v3.x displays that as illustrated within the following sample screenshot: each gantt bar is labeled by their related epic tag. Focussing on EPICs as e.g. SCRUM project owner, you can do the following: define a JIRA filter for your project using JIRA's enhanced mode entering a…

Hi Olivier, you do not need to stop-start/restart your JIRA, installing an add-on! The add-on container is based on OSGi and you can do this during runtime if you want. Kind regards, Frank

Please download my Gantt-Chart pre-v3.1.2 from my server at http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.1.2-JIRA6.jar and install that JAR-file via "upload" button on JIRA's page "manage add-ons" as system administrator. If you still get any problem, please click on the Gantt-Menu item "support request" as…

Hi Ross,please have a look at the JQL of your other board not being displayed and copy that JQL into JIRA's issue navigator. Does it show you an error?Additionally, you can follow the steps I have documented on my wiki for client-side debug infos…

If you enter the JQL 'project in ('WP4: Analysis Pipeline', 'WP3: Data Mangement', 'WP5: Platform') ORDER BY Rank ASC' within your JIRA's issue navigator (search issues): what's the reply? I assume, you have renamed or deleted the project "WP3: Data Management" and have not updated the JQL within the related agile board…

Hi Oliver, I have tested this, using the default project roles as shown below and put myself (admin = system administrator) into the project role "Administrators" additionally. Then, I open the Gantt-Chart Tab for project's configuration and I can change the values: In order to help, can you provide me with related…

Hi Oliver, please download the latest pre-release, currently unpublished on the Marketplace, as part of my early-adapter-program (EAP) from my server: - http://www.polscheit.de/plugins/jira/gantt-chart/gantt-2.0.2.jar for JIRA 5.0.x- http://www.polscheit.de/plugins/jira/gantt-chart/gantt-2.1.1.jar for JIRA 5.1.x As project…

Please download my latest version „pre-v.3.2“ from my server at http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.2.0-JIRA6_2015-06-10T16-19-01Z.jar and install it via „upload“ button on JIRA’s page „manage add-ons“ as system admin. Then click on „configure“ my add-on and finish at least by clicking on „apply“ to…

Hi HomeAway, please click on menu item "support request" of (?)-Gantt Menu at the top right of a Gantt diagram to send an email to my JIRA: an account will be created for you automatically. Within that support email, additional necessary information are fill out automatically like used version etc. You can download my…

Most likely, it seems to be a problem of not having JIRA timetracking activated and specify default units. Follow-up will be handled separately via direct email communication.

Please load latest pre-v3.2.4 from my server at http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.2.4-JIRA6_2015-09-03T23-18-45Z.jar and install that JAR-file via "upload" button on JIRA's page "manage add-ons" as system admin.Kind regards,Frank

Hi Daniel, you can get another evaluation license key for my Gantt-Chart for JIRA add-on within the Atlassian Self-Service Portal (https://my.atlassian.com). Alternatively, just delete the expired license key within the UPM to set it back into status "unlicensed". Then reload the page to see the "try" button again: hit on…

Hi Paul, you can click on the button "clear" on the bottom of "configure look & feel" to reset all custom colors back to the default. Alternatively, please download my pre-v3.1 from my server at http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.1.0-JIRA6.jar having fixed that problem you have described above. If you…

Fixed within Gantt-Chart v3.1.1 as validated by Florjan Vidic within a separate email thread.

"Paid via Atlassian" requires their rules and policies as documented for all related addons on the Atlassian Marketplace. If you are located within Europe and premerely within Germany, I can offer you direct billing and a different license model. Due to tax issues and related topics, it is too complicated to do this…

That's not my Gantt chart for JIRA: you are mixing vendors. Please update the answer tag/label properly. Regards, Frank

That's a conceptual problem, which your project manager has to handle or yourself if that's your job: I will try to explain the main idea behind. If somebody logs too little time, that user seems to work on other topics and it's the task of the project manager to control and steer that to focus on the proper issues. If…

Please download Gantt-Chart v3.2.3 from my server having fixed that issue: http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.2.3-JIRA6_2015-08-27T09-59-30Z.jar. Kind regards, Frank If you have any question, please use the standard procedure to launch a support request by clicking on the menu item "Support Request"…

Hi, currently I am preparing Gantt-Chart v.3.1.5 for JIRA 6.x-JIRA 6.3.y: do you plan to update your old JIRA? Sorry, but based on your description above, I cannot reproduce your configuration problem. Kind regards, Frank

Hi Tim, the evaluation period starts automatically by installing it after you have configured it the first time (v1.x of my Gantt-Chart plugin). Migrating to the Atlassian Marketplace, you can get a trial version for v.2.x via Atlassian (common way like you know from their native products). Regards, Frank PS.: starting…

Yes and if you hit the "apply" button, you will see all your settings on a summary page. Also have a look into my wiki-based docu (https://polscheit.atlassian.net/wiki/display/GANTT/Gantt-Chart+for+JIRA). By the way: I have published new release v3.2.4 of my Gantt-Chart add-on yesterday evening on the Atlassian Marketplace…

Currently, I have not implemented any AJAX-based polling to request for new issues to be displayed with already drawn Gantt-Charts in order not to increase server load unnecessarily. So, you have to reload the related web-page or click on the "update"-button on the right hand side of the time period. Regards, Frank

User-Case: System-Administrators as well as Project-Admins should be able to config the project-specific Gantt-settings. Problem: System-Admins were able to do this, Project-Admins run into an authentication loop (bug). affected versions: gantt-1.7.5 and gantt-2.0.0 fixed version: gantt-2.0.1 Please download my pre-release…

This is fixed in Gantt-Chart v3.1.6, which is already available from my server at http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.1.6-JIRA6.jar. I have tested my add-on using Firefox v30 and v33.0.2 on OSX as well as v33.02 on Windows-7. Additionally, I have installed the old Firefox v20 and fixed the issue above.…