Tuncay Senturk _Snapbytes_ Community Champion

Oh sorry, I forgot to add asterisk character. This should be the correct form def selectedCheckValues = checkField.getValue(issue)*.value

Hi @David Harkins Welcome to the community, As far as I understand, you have a checkbox custom field named "Assign Department" and you want to check its value before updating the group custom field. Below you can use the code to get the value of a checkbox def checkField =…

Hi @Chandana I can't provide all code, but I can give a clue on this one. You cahev to use ChangeHistoryManager import com.atlassian.jira.issue.changehistory.ChangeHistoryManager and of course get it def changeHistoryManager = ComponentAccessor.getChangeHistoryManager() then you can get every change item history against…

Hi Peter, I don't think you can get the exact number in a dashboard gadget without implementing a plugin or writing some code. From my understanding, you need to group first by month then user and see the number of issues closed by these users within months. @Jack Brickey 's solution is nice but if the assignee of the…

IMHO, using labels is not a good idea to categorize/classify the issues as they can be easily created and duplicated/misused by users. Are you sure that the label in your JQL and the issue matches? If you're sure, as @Hana Kučerová said, we need more details. Thanks

That's all the magic of javascript :D

It is really hard to have a stable environment using all the plugins with harmony.

Have you had a chance to try or do you need further assistance?

You just need to accept the answer :) 

Yep, if you define First comment custom field, you can use it in JQL of course.

As far as I understand you need a custom field in which you want to store the first comment made on the issue. There is no built-in solution for this one. You have to write a script or use an app for this. Enhancer Plugin is one of them. It has the Comment custom field which you can configure to display first/last one, and…

Hi @Tony Montana I think we need clarification on this one. Could you please tell us more? Do you mean a JQL search, report or a custom field? What do you mean by "approve"? Cheers 

Hi @rajitha As far as I can see you already raised a ticket to Time to SLA support channel. It is better to follow the details there and post the result here in order not to pollute this page. Please review your inbox for our messages so that we can quickly help. Cheers Tuncay

Hi @Elitania Pérez Welcome to the community! There is no built-in feature to show a linked issue's field within the issue. If you are free to install a Marketplace app, I'd recommend Enhancer Plugin for Jira. JEP has Linked Issue Field in which you define as many linked issue field as you want to display the specified…

You can do that programmatically. If you have Script Runner you can easily code a few lines and do the bulk update. * Get the custom field value * Convert it to a number * If value < 10 then the strValue = "00" + value * If value >= 10 and value < 100 then the strValue = "0" + value * else no change I can help you on this…

Hi @Javier Pérez Sorry for the late response. Custom fields might use custom renderers which means that they will only have human-readable values with their appropriate values. For example the Rank custom field which comes with Jira Software stores value of something like "0|r90udo:I". nfeed might store XML, while other…

Hi @Shannon Harvey Have you checked the log file? 500 error means you have server-side problems which could be anything but hard to guess. If you have the log file and the related stack trace, I believe that would guide you directly to the solution.

Hmm even though I do not recommend, you can bulk update these issues adding leading zeros as Warren mentioned. * filter issues which have values 1 to 9 and update them adding leading zeros (001 to 009) * filter issues which have values 10 to 99 and update adding leading zero (010 to 099) * the rest (> 100) are OK. then you…

Bear in mind that workarounds generally will be a pain in the neck in the future. So, it would be wise to create a number field and copy the values from the text field (if it is not too late).

But as far as I understand this is not a field for only two-digit numbers. String sort will be done as below: * 1 * 101 * 1018 * 2 * 23 * 2345 * 3

Hi @Baris TEKELI Welcome to the community! JQL ordering is done according to the appropriate searcher, and in your case, it is done via String Searcher. So, the result you're seeing is the correct result. You can't do a number sorting on string field. The best thing to do is to create a number field, convert the string…

Hi @Keith Shannon Could you please try this one? $issue.status.name Tuncay 

Hi @Dmitry Radzevich That's odd, if you raise a ticket here our support team would like to investigate and help. Cheers Tuncay

Yes, you can definitely see those tasks right after indexing Jira. The issues which are updated after creating this field will also reflect the accurate numbers. For your latter question, we just raised an internal backlog item. Thanks

Hi @Sergii Delimarskyi There is an issue on Atlassian adding such fields to two dimensional. That's why there is JEP way of two dimensional JEP custom field gadget. It might not fit all your needs but you can check other JEP gadgets. Also you can use "reopening-counter-field > 0" JQL in a filter and use this filter in…

I'm glad that it worked.

Hi @Nor Liana (AKATI Sekurity) As @Gökçe Gürsel {Appfire} mentioned, issue history would definitely help. Bear in mind that the resolution field and the Resolution status are generally confusing in Jira regarding Time to Resolution SLA. It ends whenever the resolution field of the issue is set, not when the status reaches…

Hi @fobrutsky @Derek Fields _RightStar_ is clearly right. On the other hand building your own app might be really an expensive solution as you will need to deep dive into Lucene indexing. I mean, typical Jira custom fields would not be enough in your case. For instance, you might want to search time spent in a status, as…

Please try this one, if(issue.getCustomFieldValue(customField).contains('CX')) { watcherManager.startWatching(user2, issue) }

Hi @Nick Thoman Welcome to the community, If you need some comment custom fields, you can try * Enhancer Plugin for Jira for on prem hosting type. Here, you can find details for Comment custom field. * For cloud, you can try Comment Enhancer app. Please note that I'm one of the folks behind these apps, there might be other…