Tuncay Senturk _Snapbytes_ Community Champion

I agree with you, the renderers could definitely be smarter. Because I amalmost certain that other users would not use backticks :)

Hi @Forrest Cavalier Have you found a solution for this problem yet? I don't think it's something that Atlassian needs to fix. Possibly your RSS exporter is using the Wiki style renderer on the Description field and the "{" character in the json string is being parsed as a macro. Wrapping in triple backticks prevents it…

Hi @Luong Manh Linh If invoke() returns 404, it usually means the tunnel isn’t seeing your resolver function locally. The question is why it works if you stop tunnel. It may be because you haven't deployed the new function and when you stop tunnelling, it uses the old version which is why it works. I'd say, verify the…

Perfect! I'm glad it worked :) 

Ok, thanks for the clarification (assignee = 11111 AND "Weitere Bearbeiter" NOT IN (11111)) means “issues where the assignee is 11111 and this user is not in the Weitere Bearbeiter list”. However, it won't return the issues which have "Weitere Bearbeiter' field as EMPTY. So, I'd suggest using (assignee = 11111 AND…

Hey @Marcus Toepper The JQLs do not represent the same thing. (assignee = 11111 OR "Weitere Bearbeiter" IN (11111)) returns if the assignee is 11111 regardless of the "Weitere Bearbeiter" field's value because you're using OR and it is TRUE when either is true. However (assignee = 11111 AND "Weitere Bearbeiter" NOT IN…

Hi @Marcus Toepper Is your “Additional Assignees” field a native multi-user picker field? If it is, then the JQL seems OK. Make sure that after running the below JQL; "additional assignees" NOT IN (xxx) there are issues which have assignee field value of xxx.

I'm glad that worked.

Hi @Baboja Olga You can achieve this using Automation's Scheduled Trigger - Create a rule selecting Scheduled trigger and set it to every day 9 AM (for example) - Add JQL ("Start date" IS NOT EMPTY) - Add a condition (Compare dates) Start date + 3M - 7d <= now() If you have a Frequency custom field, you can add multiple…

Hi @Mohamed Saad Taha Yes, you can achieve that with a listener. I hope it helps // first get the attachment from the event object def attachment = event.attachment def attachmentFile = attachment.getFile() // then base64 decode the file def bytes = attachmentFile.bytes def base64 = Base64.encoder.encodeToString(bytes) //…

Hi @Scott Haase IMHO, you don’t need to register the DLL, and you don’t need it at all to run Jira. You’re seeing a 32-/64-bit mismatch. Stop Jira, go to c:\jira\bin and delete tcnative-2.dll and start Jira again. Tomcat will fall back to the connector and run fine, as APR is optional ( if APR is not found, it will use NIO…

Ok, make sure that you 1. remove the backslash at the end, otherwise you'll have double backslash in the URL JIRA_URL = "https://tracelink.atlassian.net" 2. Add "nextpageToken": null to the payload (for the first page it is null, but if you have more than max results you will need to get other pages as long as…

Are you using the correct domain? It should be https://<site>.atlassian.net

Thanks for the update!

Hi @Alexandra Mihaela Apostol First, I'd say, from Jira 10 onward Atlassian removed the Linux installers, they recommend tar.gz method. Anyway, checking the logs, I see; UnsatisfiedLinkError ... libbc-lts-avx.so: /lib64/libc.so.6: version `GLIBC_2.14' not found Jira 10 bundles a BouncyCastle native library; on older Linux…

Hi @Senthilkumar Annamalai Welcome to the Community! You're running into the quirks of Jira Cloud’s new search with pagination. - Make sure that for the first page call nextPageToken must be null, otherwise it returns 400. - Each nextPageToken is one-time use, make sure you are not using the same token. - Tokens are tied…

No worries! I'm glad it worked :) 

Hi @Salil Ahuja There are several Planning Poker apps on the Marketplace, and their filtering options might vary. At first glance, I'd recommend using key in (PROJ-101, PROJ-102, ..) or key = PROJ-101 or key = PROJ-102 ... but it would be better if you tag the app name so that they may be notified and help you on this.…

Does this only happen on the issue panel? Do you also have a Custom UI where you’ve managed to get the debugger working? I’m asking because I ran into a problem where only one port could be used for the tunnel debugger—I couldn’t run multiple debuggers (ports 3000, 3001, etc.) at the same time. I ended up using a single…

When I was a kid, Friday nights were always horror movie nights. Now as a parent, we’ve turned it into family game night—each week one of us chooses a board game to play together. And when it gets late, I keep my old tradition alive by watching horror movies with the older kids.

Hi @Rajat Sharda There may be several reasons; these are some that come to my mind. - verify you're tunnelling the exact env that's installed - check UI and resolver/function key in manifest. If they mismatch, it won't work - make sure the app is running without tunnelling, maybe it's not generating logs However, it's…

Hi @Igor Teryaev From the UI, this looks like a Marketplace app (not Jira’s built-in reports). Could you confirm which app/screen you are using to generate this Work Log report? If it's a Marketplace app you can tag them (if there is already a tag for the app) or raise a support ticket to the vendor.

Hi @Xianhua Liu You're getting NullPointerException while validating dependencies (checking the banned dependency list). I suppose it may be because you did not provide the product or product version in your pom.xml. Check your pom.xml and make sure that you have the jira-maven-plugin configured similar to the below…

Thanks for the article, will be there!

No they are not same. Ensure the link type is as the belowXray link type so: Name: Test Outward: tests Inward: is tested by Then confirm the Story is a “Requirement” in Xray . You will see Issue Type Mapping in Xray Project settings.

Hi @unnikrishnanpr If you place a Jira issue key as a tag before the "Feature:" line (e.g. @PROJ-123), Xray will try to create a “Tests” link from that requirement to the Test being imported. However, if your Jira doesn’t have that issue link type (“Tests” / “is tested by”), the import fails. 1. keep the tag at Feature…

Hi @Eileen That warning usually means the CLI can’t fetch projects from Jira, it may be beacause of permissions, or wrong site. You need to share more information/context like the CLI command you’re running, whether authentication is working for other commands I also believe that posting the details on the Atlassian…

Hi @Manuela Welcome to the Community! Atlassian has confirmed that Data Center products will reach End of Life on March 28, 2029. Here you can find the information. Where Data is Stored ?Atlassian Cloud allows you to choose where data is hosted. Regions are like US, EU, UK, Australia, Germany, India, Japan, Singapore,…

“You do not have permission to view this work item”, this error message clarifies that the issues you added to the backlog haven’t actually disappeared, but you’ve lost visibility because of permissions or issue security. - Check project permissions and see if you have Browse Projects or View Issues permission. - Check…

Hi @lynne I don’t believe Jira 10.3.4 itself has a known memory leak. The stack trace ending inside Soy writers is usually just the last straw before the JVM runs out of heap, not necessarily the root cause. One common culprit Atlassian highlights is very large comments or descriptions, which can trigger OOM/CPU spikes…