Tuncay Senturk _Snapbytes_ Community Champion

Hi @Devon Engen Have you checked all options already? Even a space (e.g., " 1") can cause to be misinterpreted as text. I'd suggest adding logs to see which values you are summing

Hi @Bhuushan Jaju This is the inline edit (pencil icon) causing your issue. As far as I am aware, you cannot disable the inline edit option, but if you have Script Runner, you can have a workaround using Behaviour to require users to edit the Z field first in order to access the others by setting them to read-only. def…

Hi @de de If you just call /rest/api/2/workflow/search without any parameters, it may return 404. Are you using any workflow name in the queryString?

Hi @Isabel Fonseca I am glad you were able to resolve the problem.

Hi @Chaya You can create a Script Condition with the following code, that should do the trick. import com.atlassian.jira.component.ComponentAccessor def allowedProjectKey = "ABC" // this is the allowed project key def allowedGroup = "some-group" // this is the allowed group name def project = issue.projectObject def user =…

Yes, certainly. If each project uses a single language, you can use field contexts to create language-specific options for each project.

Hi @Pierangelo Repetti Unfortunately, the translations for the option values of a custom field are not directly available through Jira out of the box. There may be some apps that offer this feature on the Marketplace. As far as I am aware, the Extension for JSM by Deviniti provides this capability.

Hi @Narendhar Dichpally You can verify the operational status of Jira or any Atlassian software at https://status.atlassian.com/. As far as I see, no incidents have been reported today.

Hi @Lakshmi Kumari Are you using a worklog addon (for instance Worklog Pro?) That might be the cause of the second log work action.

Hi, This field is invalid in your payload. "acceptancecriteria": why, There is no such standard field in Jira. Remove that line and try again please!

Hi @Anna Woodard 405 Method Not Allowed error that you're getting means the server does not accept the HTTP method you use, which is POST in your case. You are using data = body when making the POST request but you must pass the json = bodys correctly. Right now, you're just passing a raw dictionary instead of JSON string.…

Hi @Stephen Your log file indicates that "jira.clusternode" does not exist, which means the required table is either missing or not granted to the user that Jira uses to connect to your database. Check if the table exists; if it does not, the database is incomplete or empty. You can also check the dbconfig.xml file to…

Hi @Isabel Fonseca The first thing that comes to mind is to check whether the user has permission for transition issues in that project. You can use Permission Helper to see if it's a permission problem. The attached image indicates that there is no condition in that transition, so I don't believe it is related to any…

I prefer not to eat in the car but sunflower seeds are my favorite snack! I usually munch on them while watching TV series or matches. I never thought they were a popular elsewhere—always saw them as bird food! 😄 

The picture may not be striking, but this tiny house (in the red rectangle) holds a decade of my childhood—78 to 88—without sunlight, yet filled with warmth. I reminisce about those years with joy, not woe.

Hi @mr test <span>java.lang.RuntimeException: Executor Service has not been created.</span> this error points to a JSM service not properly initialized, possibly due to a dependency issue. Since this is related to JSM, I'd suggest disabling the JSM before importing the XML. By the way, I am assuming that you have the…

I see! Can you please replace that function with the one below and try? See the logs on what's going on. function fetchJiraIssues() { let startAt = 0; let allIssues = []; let totalResults = null; while (true) { const url = `${jiraDomain}/rest/api/2/search?jql=project=CRM ORDER BY created…

Hi @Hiep Vu Your request is being blocked by AWS CloudFront, possibly due to an incorrect API Endpoint. Which endpoint are you using? Ensure that it is something like https://yourdomain.atlassian.net/rest/api/3/issue/{issueKey} As far as I know, this may also be because of the headers (Accept: application/json, and the…

Hi @Pablo Canto Please correct me if I am missing anything but in your code totalResults variable being set to 1000, which could be limiting the number of issues retrieved. Your script iterates until startAt < totalResults (which is 1000), as of my understanding. If your project has more than 1000 issues, the script will…

Hi @Bernetta M Brown Could you please elaborate on what you mean? What do you mean by creating a test? The screenshot alone is also insufficient for us to understand the problem.

You're very welcome!

Hi @Ersin İnce For Jira, the database schema can be found at this link (the latest Jira 9.0), although there is no description for each entry. For the plugins' tables, please refer to this page, but it may be a bit outdated. I don't know if there is any information available for Bamboo and Bitbucket.

Hi @Mariam Mohamed This is likely caused by an SSL certificate. It is unable to verify the SSL certificate of the webhook URL. The SSL certificate might be self-signed or issued by an untrusted CA. If that's the case, you need to import it into the Jira Java keystore. You can import it into Jira Java keystore by using…

Hi, The issueFieldMatch() function uses regular expressions, but afaik, it does not support case-insensitive matching directly within the regex pattern. I am not sure but could you try this? adding ?i at the beginning of the regexp make the search case insensitive. "(?i)^iBCore"

Are you sure you tried the below two URLs? 1. rest/api/2/user/assignable/multiProjectSearch?projectKeys=<project-key>&startAt=0&maxResults=100 2. rest/api/2/user/assignable/multiProjectSearch?projectKeys=<project-key>&startAt=100&maxResults=100

Hi @amar amarendra A 504 error is the Gateway Timeout error. Meaning that your Jira is unable to connect to your mail server within the required time. Check your logs, they will provide more information than just the 504 error code. Mostly, it can be because of a firewall and port configuration, so I'd suggest checking…

Hi @Ralf Scheller I apologise for the late reply, as I did not see your question. Currently, there is no integration between SnapAssign and the Atlas Teams; however, integrating both Atlas Teams and Tempo Teams is on our roadmap and should be available soon. Unfortunately, I cannot provide an exact deadline. Please let me…

Hi @Srikanth Inuganty The multiProjectSearch API limits results to 100 (it's the hard limit), so it has no effect even if you set a higher value. To retrieve all users, you need to paginate through the results by incrementing startAt in multiples of 100. You can use a loop to fetch users until there are no more results…

Hmm, I don't think it's an issue with the code.

Hi @Karl Samson Since you have multiple options, you need to update your script to handle multiple selections dynamically. Below is the code that I believe will assist, but please bear in mind that I haven't tested it. I put some comment lines for clarity, I hope it helps def radioField = getFieldById(getFieldChanged()) //…