Tuncay Senturk _Snapbytes_ Community Champion

Ollie is right, you should make such a comparison if you want to achieve with Jira out-of-the-box features. However, you can have more if you use apps like Time to SLA. You can define SLA in which duedate field may be the negotiation date. Also, you can have notifications, JQL functions, reports, gadgets, ... So, if you…

Those are the options which are stored under customfieldoption table. You should join that table as well

Hello Robert, If you're searching for a solution with an app in Marketplace, then you can check Enhancer Plugin's Response Time custom fields. Here's a documentation about it. You can also search over this field. And there is Response Time Gadget as well. Hope it helps

Hello Jenny, If you are using Jira Software, make sure that in your board settings (under Estimation tab) Remaining Estimate and Time Tracking option is selected under Time Tracking section. If you do not see time fields under issue main/edit view, make sure that Time tracking field is added to your appropriate screens

You can use Enhancer Plugin for Jira's Metrics gadget for issues count. You type JQL, and it calculates the issues count for the JQL and caches it. More info and sample screenshots here

There is no particular REST service in Stateoscope. However you can grab those info using JIRA's REST API. /rest/api/2/issue/{issuekey}?expand=changelog This REST service has all transitions and their details

You're very welcome Naveen

Hello Kiran, There is no specific REST method that presents all Stateoscope data together? Which data do you need?

Hello Lauren, I'm not sure if I understand clearly, but you can create a high level board including a board filter that returns all those issues you want to see. Am I missing something?

Sorry, I just wanted to make sure whether it can be because of any general subjects, but it is not. NullPointerException is hidden in plugin code, so that you should raise a ticket to the vendor.

If it helped, could you please accept the answer. Thanks

If there is no log, then probably they are awake and you have some proxy/web server config problem. So, first try to reach applications via IP:port e.g. http://server:8080/jira and http://server:8090/confluence

Hello Chrıstian, Are you running separate services? Separate Tomcat containers? Have you checked their ports? Did you check this page? What error/stacktrace do you get in the application log file? You have to give us more info Cheers

Hello Veera, We faced similar problems and achieved by caching nfeed fields. See documentation.

Hello Steve, Unfortunately you need to give us more info. Not all parts, but the main parts of the stack trace should be meaningful.

Hello Raju, If you're using Script Runner, you can use Escalation Service to achieve that. Details are in the documentation.

Hello Marcus, Look at the resolution table for those values.

@Jack Brickey is right. As I mentioned before, you do not need to delete user to decrease licensed users. Just deactivate/disable and it will not count license any more.

Hi Thomas, I am just trying to help. The app is free, though. I just had some comments on some questions promoting Behaviours, because that's the solution that I knew. Thanks for warning though.

You can restrict the behaviour for the project or use a code as below issue.getProjectObject().getKey().equals("CMR") && ... I hope I did not miss anything. 

So, exclude (!) and use the script. Or you can restrict the behaviour for IFEL project and only use below part. That should work. issue.getStatus().getName().equals("Closed")

I think I could not understand the main point but if you need to add project control you can use following statement def projectKey = issueContext.projectObject.key if (projectKey.equals("PRJ") { // ... }

Hello Ian, As far as I understand, you need Assign issue to the user in custom field post function in Enhancer Plugin.

Hello Jeri, It is not a feature that is bundled in Jira. You need to develop your own plugin and listen comment events and copy the comment to the linked issue.

If you have many issues like this, you should do that by bulk edit as @Alexey Matveev mentioned. But if you want to change only an issue, you can just go to the issue and change assignee accordingly. In both way, you need to add "Assignee" field to Edit issue screen and the new user should be in the list of assignable…

You can use Behaviors for this.

You're welcome

You can use Enhancer Plugin for Jira It has a couple of Time custom fields. * Time Between custom field calculates time between two status, and display the result according to the selected calendar. However, it only displays value when the issue arrives to final status * Time Tracker custom field can calculate time like…

Hi, There is a free app Easy Integrations which calls REST in post function and it can also update a field with a json path in REST response. However, it only supports Basic authentication and I'm not sure whether it fits your needs.

Hello Vasant, You can only achieve this by implementing a custom plugin. If you are willing to do, make me know and I will try to add some code snippets to guide you. Br