Tuncay Senturk _Snapbytes_ Community Champion

Hello @German Cabrera Time calculation for tickets is a little bit tricky and you can't do that without any implementation or app. Also, you wouldn't want to count non-working days or holidays within that 2h. I can recommend Time Between custom field in Enhancer Plugin for Jira in which you can create time between custom…

Hi, Did you check Easy Integrations for Jira free app which has bundled Confluence page creation post function, and if you follow the guide here, issue and page will be automatically linked. Best

Hi, Did you check the number of concurrent builds which is described here? Tuncay

Hello @B_ Normann P_ Nielsen As @Robert Dzido _Almarise_ said, I won't be independent since I'm the product owner of Time to SLA app :) Both plugins work very well with Jira SD as well as Jira Software or Core. We have lots of customers who switched from JSD to Time to SLA because of lacking SLA features of JSD. Time to…

Hello @Frank Peter You can use All Workflows rather than specifying separate workflows.

It won't help the same way as Time to SLA. Time to SLA app might support Jira cloud in the meantime, but it won't be soon. Sorry

Hello @Vasco Nunes @Joey Fiege says Atlassian Jira Service Desk application.

Sorry, I could not find anything wrong with your code. It is as it is supposed to be.

Ok followup question, what's @customfield? Did you define it before usage? Any chance to share the entire vm file?

Hello Kevin, Actually getting the value for number/date is same. Only different formatters can be used. Are you sure that the issue has non empty Business Value custom field value. And is this Business Value field a standard Jira Number field?

Even I could not get the entire point, you can start with this code. import com.atlassian.jira.issue.MutableIssue; // also add this import def vwr = customfIeldManager.getCustomFieldObject("customfield_10xxx") //type your customfield id here Issue parentIssue = issue.getParentObject(); def parentVwrValue =…

Ok, you should clarify a bit more. Share your code, and we can try to help. At this point it is a big black box for me.

Hello @Aasha Kathamuthu , Copying field value to subtask via transition (as @Kathy Hart mentioned) is a good solution. However it has pros and cons. You have to add this post function to every transition, and also you have to consider when parent field changes. Generally I recommend Enhancer Plugin's Parent Issue Field…

Pleasure! I'm glad that it worked ;)

Hi @Vladimir Ustyan Can you please be more clear? What do you want to do?

@Vineela Durbha I am curious whether it worked or not 

Oohh, you can skip that error, that's just visual. The context in compile time and runtime are different. Did you see the Result in my screenshot, it works and returns 10000.

Where is screenshot? What is your latest code? I'm blind as a bat, how can I help in this way?

So, were you able to achieve?

I don't know your latest code but I tried below code import com.atlassian.jira.component.ComponentAccessor import groovy.sql.Sql import org.ofbiz.core.entity.ConnectionFactory import org.ofbiz.core.entity.DelegatorInterface import java.sql.Connection def delegator = (DelegatorInterface)…

Hey, I couldn't notice your code. You are using below statement sb << "${it}" I think you should use below to get only id sb << "${it.ID}" and return sb.toString() But if there are multiple rows (e.g. id:100, id:101, id:102) it will produce the result as 100101102 as I mentioned before.

And also please bear in mind that there is a loop here, so it might not have single result. In my code, I was concatenating all id values into stringbuilder. 

It is case sensitive, if you used above query (as ID), you should use sb.ID otherwise sb.id

then you can return sb.ID

Pleasure

Hello @Luca Deboli , @Jack Brickey Actually, Enhancer Plugin is removing SLA features soon which is announced here. Instead of that, I strongly recommend using Time to SLA app. Here is the comparison for both plugins regarding SLA features. If you have any further info about SLA just raise a support ticket here. Cheers

Hello Brad, Your question is not clear but I'll try to answer from my perspective. If you want to change default tab panel from Comments to All see this article If you want to change the order of the items in the tab panels, you can click on the arrow button on the right end of this section. This will be your ordering…

Hi @Marcela Junyent Currently there is no cloud version, but it is in the long term plans. Cheers

Hello @Rob B Sorry for the late response You can change date format either using $dateTimeFormatter or $dateTool Details can be found here

Hello @Gerhard Kainz IMHO this can only be done via a plugin code. For instance if you're using Script Runner, you may have defined a Behaviors in which it clears the assignee field. I hope I was helpful Best