Kristian Walker _Adaptavist_ Community Champion

Hi Jose, I can confirm that Behaviours in Jira Cloud it only supports the fields documented here per view, and the Status field or Epic Status fields are not currently supported. This means that you will not be able to achieve your use case with Behaviours as it will not be able to check the values of those fields. You…

Hi Frederich, I can confirm if you have ScriptRunner for Jira cloud installed, this can provide the linkedIssuesOfRecursive function you require. Once you have defined your filter on your enhanced search page, you can use it inside regular Jira in places like filters, boards and dashboards by following the steps below. 1.…

Hi Oliva, If you have the ScriptRunner for Jira Cloud add on installed in your instance, this can be used to add watchers to issues. We have an example script here that shows how to add watchers to newly created issues, you could configure this as a Script Listener on the issue updated event so that it would add your list…

Hi Ganesh, Unfortunately, in Jira Cloud it is impossible with Validators due to the limitations with the Jira Expression Framework mentioned above. Regards, Kristian

Hi Nicholas, It looks like this field is provided by an external plugin, so I dont believe scriptrunner will be able to access it as its not a standard Jira field. Regards, Kristian

Hi Marcello, I can confirm, as mentioned in the example above the notify API does not allow to you send a notification to your own user, so it will not work sending a notification to yourself. Regards, Kristian

Hi Destri, Please can you raise a support ticket for this, as requested, so that our support team can diagnose the issue further for yourself? Regards, Kristian

Hi Marcello, I can confirm the notify API Atlassian provide can only notify Jira users and it cannot be used to send external emails. We have an example of using this API in our docs site here, which you may find useful. I hope this information helps. Regards, Kristian

Hi Chinnamuthevisai, To get help debugging this script further, I would advise you to create a support ticket here for our support team. Regards, Kristian

Hi David, The Jira API does not give a version created date but if you call the Get Project Versions endpoint, each version has a start date on it. Using this you could get the version with the most recent start date and get this to set as the version on an issue. I hope this helps. Regards, Kristian

Hi Destri, Does the organisation have any users, as I have tested the rest call and it is the correct syntax. To get help with debugging this script further, I would advise you to raise a support ticket here for our support team to help debug this further. Regards, Kristian

Hi David, We have the example here for ScriptRunner for Jira Cloud of how to set a fix version inside a post function, and this should help to achieve your requirement. Regards, Kristian

Can you try changing the field type from com.atlassian.jira.plugin.system.customfieldtypes:Paragraph to com.atlassian.jira.plugin.system.customfieldtypes:textarea to see if that resolves the issue. Regards, Kristian

Hi Chinnamuthevisai, You can achieve this requirement using the Behaviours feature of ScriptRunner for Jira Cloud. We have an example script here that shows how to make fields required when a value is selected in a select list field. You will be able to modify this to make the field read-only always and only editable when…

Hi Sanjivani, You can achieve this requirement using the Behaviours feature of ScriptRunner for Jira Cloud. We have an example script here that shows how to make fields read-only to users in specific groups, and you will be able to update this to achieve your requirement. Regards, Kristian

Hi Bjorn, Inside of ScriptRunner for Jira Cloud, there is no way to dynamically populate field options from an external API, when an issue is created or edited like you can do in the on-premise with the field picker, as Atlassian does not provide the APIs to create this in Jira Cloud. The closest workaround would be to…

Hi Rodrigo, I am glad you managed to solve your issue. Regards, Kristian

Hi Rodrigo, I can confirm that Behaviours in Jira Cloud use Javascript so you can use Javascript Regex in the script. However, if you are getting the value of a paragraph field, please note this field is returned in Atlassian Document format, so you will need to handle this Syntax in your script. If you need further…

It looks like you may be missing a closing } at the end of your script.

Service Now can be integrated via rest API's as mentioned in my answer below.

Hi Rushikesh, Thank you for your question. I can confirm that with ScriptRunner for Confluence Cloud, it is possible to write scripts that would interact with an external application such as Ivanti service manager, as long as the application contains a REST API which can be called to interact with it. We have an example in…

Hi, Unfortunately ScriptRunner for Jira Cloud cannot export a dhasboard to pdf as Atlassian does not provide a rest API to do this. I hope this helps. Regards, Kristian

Hi Sandy, I am glad you got your validator working Regards, Kristian

Hi Sandy, I believe you may want to update your code to be similar to the example here on line 81 as this should validate that the issue has at least one issue linked to it with the link of 'is blocked by' and does not have the resolution set. I hope this helps. Regards, Kristian

Hi Corniella, I can confirm that this requirement can be achieved using scripted Fields inside of ScriptRunner for Jira Cloud. We have an example of a scripted field which sums up the story points below an epic issue here that would achieve this requirement. All you would need to do is to adjust the JQL in line 21 to also…

Hi Camillo, I can confirm scriptRunner uses the Groovy programming language, so you can follow the guide here to convert dates to the format you require. If you need further help, can you advise what type of field this custom field is being returned to? I hope this information helps. Regards, Kristian

Hi Diksha, Thank you for your question. I can confirm that it is possible to write scripts that would interact with an external application such as Azure, as long as the application contains a REST API which can be called to interact with it. We have an example in our library script, which you can use as a reference guide…

Hi Destri, I this case you will need to add a script to call the edit issue API and to set the body for the organisations field. The best way to see what structure the organisations field uses is to run the example script on the script console called Get Issue Fields to return an issue which has this field set. This will…

Hi Mauricio, The behaviours feature of ScriptRunner for Jira Cloud can help to achieve this requirement by creating a behaviour to run on the Create View for your issue type. The script would then be the script we have located here. You would then replace the Atlassian Document Format in the script with the format for your…

Hi, In the cloud, you must reference custom fields by their ID and not names, so you will need to reference these fields using the getFieldById Method. Also, then you can refer to the example we have here, which shows how to apply an action to a field when a value is changed. You will be able to use this as a reference…