Ignacio Pulgar Expert

Another approach that might suit your needs would be creating different Groups of Request types.

You do not need JQL code to set your cascading custom field. Just try this: * go to https://YOURS.atlassian.net/secure/admin/ViewCustomFields.jspa where YOURS is your Cloud subdomain name. * click on 'Add custom field' from the top-right corner. * select 'Select List (Cascading)', click Next, give it a name, and click on…

What's the requirement which prevents you from using a cascading select instead?

Hi Rob, It seems that you can escape certain special characters so that they are subject to text search in JQL. However, the underscore sign doesn't seem to be supported yet. Regards

1.- Click on Issues > Search for issues (or through this URL: https://YOURS.atlassian.net/issues) 2.- Click on the link 'Advanced' and the field in which you can enter that code will appear. 3.- Copy & paste the JQL code a press Enter. The advanced mode allows more search options than the Basic mode, but requires to know…

If you want to reverse the ordering, remove the word ASC.

Try this JQL: order by priority ASC

It is correctly linked +1'ed!

I love this suggestion of improvement, and I completely agree it would be very useful, as that's how we also use it. I would suggest you to create a feature request here and update this question with a link to it, so that I can vote for it. Regards!

YW! If you finally manage to order the columns, please, update this question with the answer that worked! Regards

If you had JIRA Software, you could have many more options by creating a Kanban Board.

mmm... You're right! sorry haha. Then, it might be ordered by two things: First, by status category (Blue, Yellow, Green) and, for deciding which status with the same color goes first, then use alphabetical order. It might be a long shot, though, but that's my best guess so far.

I guess you just want to swap places between both yellow statuses. You can probably achieve that by renaming each of them with the name of the other one, as it seems that the statuses are being ordered by their id (the number between parenthesis). You may find problems using the same status name than another one already in…

Oops, that's the labs boards for Business JIRA Core projects. I think that's not doable on those kind of boards...

For reordering your board's columns: * Go to your board and click on the cog icon from the top right corner > Configure configure.png * Click on Columns and drag & drop the columns to the correct order: columns.png

I would set the Created vs Resolved Gadget to use a filter instead of a project: project = "Project A" OR (project = "Project B" AND Labels = "Project A") Whenever you need to move an issue from project A to project B, edit it to add a label named "Project A" before moving it. That way you will keep track of the issues…

So, you may modify the Permission Scheme set on your project to not notify when the issue is edited.

Adding an attachment lacks its own event type, but it belongs to the Issue Edited event. https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html#Creatinganotificationscheme-add_notificationAddinganeventrecipienttoanotificationscheme

I've noticed that users won't receive notifications unless they have Browse Project permission. That's why SD customers -who are restricted to Customer Portal access- cannot be notified if JIRA Service Desk global Notifications are disabled, except for public projects. If JIRA Service Desk global Notifications are enabled,…

Can you make sure that you have the Attachments field added to the View Issue screen set on your project?

You can find the new version of the addon here: https://marketplace.atlassian.com/plugins/timereports/cloud/overview

The best place for raising issues in Time Reports is the developers issue tracker: https://bitbucket.org/azhdanov/jiratimesheet/issues?status=new&status=open Or, alternatively, mention Andriy Zhdanov in your questions. @Andriy Zhdanov, may you have a look at this issue?

Besides what Nic has already said, please, proceed to change the password, as you have sent it to thousands of people 

It might be a good idea for you to subscribe to the first and second filters properly scheduled, and with the columns (fields) you would like to get. That way, every working day you will have an email with the list of issues you need. Note that you can also set your subscription to be sent according to a cron expression,…

I'm afraid that such a function does not exist. You have a complete list of supported functions here: https://confluence.atlassian.com/jirasoftwarecloud/advanced-searching-functions-reference-764478342.html

Hi Mikhail, I suggest saving the following JQLs as filters with descriptive names that help you identifying each of them: * Get all issues where I am (or have been) the assignee and that have been updated yesterday or today: (assignee = currentUser() OR assignee changed FROM currentUser() AFTER startOfDay(-1)) AND updated…

Try this:* Execute an issue search that returns all issues that should have a specific security level. * Click on the [...] button from the top right corner > Bulk change X issues. * Select all issues and click on Next. * Select 'Edit Issues' > Next. * Find the option 'Change Security Level' and select the level all those…

You should contact Atlassian Support.

The addon has recently been changed by this one: https://marketplace.atlassian.com/plugins/timereports/cloud/overview The old addon disappears, together with the gadgets.

* Go to the project administration page * Click on Satisfaction on the left side * Turn it off