Ignacio Pulgar Expert

Hello Sud, I regret to say that there's no way to do so. What for would you need an extra date field there? Maybe we can find a workaround...

Have a look at these tips: https://community.atlassian.com/t5/Jira-discussions/What-would-be-your-advice-to-first-time-Jira-Software-admins/m-p/1037390#M6849

I'd try substituting the escaped double quotes with single quotes. If that didn't work, then I'd try this: Create a filter named Related with the JQL within your subtasksOf funcion. Once you have that chunk of JQL saved as said filter, substitute that part in your original query with "filter = Related". Therefore, your…

The best native way for doing so is using mentions whenever you would like to ensure a user receives the notification: https://www.google.com/amp/s/www.atlassian.com/blog/jira-software/using-watchers-and-mentions-effectively/amp

The automation rule should be set like this: * WHEN comment added * IF issue matches "text ~ Approved" * THEN Auto-approve/decline Note that the JQL in the IF section may also need to add "...AND status = <status-name>". Hope it helps.

Adding JS to the announcement banner is a bad practice, although sometimes is the only way to produce a desired result, especially if no addons cover what you need. What are you trying to achieve exactly and what for?

I understand. If it were a Server instance, there whould be a way for setting the ids directly against the database...

When a workflow is copied, the new workflow initially has the same transition ids than the original one. However, further editions in one of those workflows, either in the original or the copy, do not affect the other one. The only way I can think of for achieving what you need on a Jira Cloud instance is: * Copy the…

Please double check that all projects that feed the board are set with no notification scheme at all. Reproduce the issue and if the behaviour is exactly as described in your question, then it is a bug. You may contact Atlassian Support here: https://support.atlassian.com/contact/

Hi Álvaro, First, ensure the board's filter returns all issues in all groups backlogs. Once the board's main filter is properly set, then you may create and use quick filters for further filtering. Hope it helps.

Hi Roberto, I would suggest using swimlanes based on queries for that purpose: https://confluence.atlassian.com/jirasoftwareserver/configuring-swimlanes-938845294.html The top-most swimlane could group all issues which were *ready* for the next column, and the JQL might concatenate all the required conditions per status,…

Have a look at this answer to get a way to get what you need: https://community.atlassian.com/t5/Jira-questions/Re-Implementing-Issue-Security-without-bulk-updating/qaq-p/928811/comment-id/297974#M297974 Note you may add a User Picker custom field instead of a Group Picker one. For step 6, you may use parentEpic() function…

Are those issues already resolved? (Have a value in Resolution field different than None)

ScriptRunner's Escalation Services.

The only native way to achieve that is through the use of the Favorite Filters gadget, assuming all you and your mates all have the very same favorited filters, matching the ones you'd like to show. As that's not a very feasible solution, you may create a Confluence page with aa Jira Macro per filter, set to show just the…

You may do so by editing a language pack: https://confluence.atlassian.com/jirakb/renaming-system-fields-in-jira-278692006.html

A Script Listener is not the best option here. A scripted field seems to be better, at least with the info provided so far: https://scriptrunner.adaptavist.com/5.4.43/jira/scripted-fields.html What are you trying to achieve exactly?

The only alternatives I can think of at this moment are: * Add appropriate JavaScript in the announcement banner for modifying the DOM on page load. (Not very recommendable) * Add an ugly custom field named '______________' trying different types to get the one with the most "beautiful" (the least inconvenient) input field…

I think those Message fields just work with Jira interface screens, and not with Service Desk customer portal. However, Jira Service Desk request types include help text fields next to each field for adding instructional text. If I'm remembering it correctly, there's even an introductory text field at your disposal in the…

Oh, and of course you may add the Invited Group(s) field to any other desired permissions in a similar way.

Thanks, Matt!

There's an easy way to get exactly what you need: * Add all External Partner users to a group, ie named: external. * Ensure External Partners do not belong to any other groups or project roles that might grant them with any permissions in tge project. * Create a group picker custom field, ie named: Invited Group(s). * Add…

Good point, Alexey.

Besides, do you (the current user) belong to any groups associated with a security level set on the project?

This may help: https://community.atlassian.com/t5/Jira-Core-questions/Display-Time-in-Status/qaq-p/203600

Not sure if this is what you want, but you may automatically add a comment on ticket creation by adding an Automation Rule to your SD project: https://confluence.atlassian.com/servicedeskcloud/automating-your-service-desk-732528900.html If I remember correctly, the custom automation rule would look like this: WHEN issue…

You've got 2 custom fields named Epic Link. May you check in the custom field list if both of them are system locked? They should be labeled as such in the custom fields page for preventing deletion.

Well, it depends on what you're expecting to get as a report, and what tools you've got at your disposal: * Just Jira Core: Export to CSV from the issue navigator and work on a spreadsheet to build your chart or report. * Jira Software: You've got several alternatives: a) Create a board and base swimlanes on stories…

Depending on your needs, a Cascade Select List might be an option. Otherwise, you may use ScriptRunner to look for a regular expression in those options: https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_regular_expressions

Oh, sorry! Try this one instead: project = AA AND issueFunction in linkedIssuesOf("status != Done", "blocks")