Gorka Puente {Appfire} Atlassian Partner

Hi, I'm Gorka, product manager and co-founder of RoninPixels. We are a Marketplace Partner working on a product with a strong emphasis on enterprise organizations. I'm here to learn about people's concerns on this area, and help others whenever I can! I love Confluence! although lately we are more focused on Jira. I like…

The four options have some overlapping features, as a general rule, it's better to stay with the Jira native options (for the sake of price, performance...) provided your customers have their use cases covered. When you have to buy a third party solution, think of the current needs of course, but also potential upcoming…

Hi @Madineni * They can only access the information displayed in the gadgets, you can decide to show more or less information. They won't be able to access to issues. Check this dashboard https://bit.ly/AgileTeam_dashboard in the third slide there're issues from different Jira instances (server, data center and cloud), but…

Hi @Dawn Cooper If you'd just need a pie chart, you could use Jira's native pie chart gadget: But I understand that you want to filter out all the issues with just one label, right?

Hi @Dave Grimmer I don't think you can do that with just Jira. We provide a commercial app called Dashboard Hub for Jira that allows you to create that type of reports and custom charts. For example, if I want to display the sum of all original estimates by assignee, I can display it with the tile chart: You can have a…

Hi @Dawn Cooper As @Bill Sheboy mentions, having in mind your use cases or benefits you're looking for would help to indicate what's the best option. And I'd add one more app to compare :) We provide an app called Dashboards Hub for Jira, and depending on your needs, it may help you, because provides pre-defined dashboards…

Hi @Madineni , We provide a commercial app called Dashboard Hub for Jira that allows sharing JSM and JSW dashboards externally, in a secure way. We are about to launch the server and data center versions. You can see a live dashboard here https://bit.ly/ITSM_dashboard If you want, ping me and I can notify you as soon as…

Hi @Charlie We have a commercial app called Dashboard Hub for Jira that allows you to create custom charts and display the linked issues and access to them with a click: You can see it working in this shared dashboard. I've used project = TIS and assignee is not empty and issueLinkType = blocks and project = TIS and…

Hi @Karishma I don't think there's an out of the box report or mechanism for reporting all closed requests by agent. In JSM there's no such report, and with JQL you cannot do aggregations like count or group by agent. We do offer a commercial app called Dashboard Hub for Jira where you can create that report. You can use…

Followed up in support, thanks!

@Kyren Wongmy email is gorka at roninpixels dot com !

Hi Dan, We just submitted for marketplace approval the Confluence version of a commercial app called Dashboard Hub. You can display dashboards in Jira or in Conflunce (with the new version) with data from Jira (also Bitbucket, Confluence, Statuspage, Opsgenie, Insight...). Here you can see a live dashboard here , publicly…

It'd be interesting to know if the upcoming "External collaboration" feature in cloud will allow to see also Jira issues. There's a short video here: https://community.atlassian.com/t5/Confluence-articles/External-collaboration-in-Confluence-Premium/ba-p/1538241 Our commercial app Ronin Dashboards allows you to share…

Nice article @Leo Diaz - Deiser I'm curious about what fields do you usually see in service or consulting projects. Fields like project budget and time estimations.

Congrats @Katarzyna Pawlak _Deviniti_ @James Conway _Comalatech_ @Velizar Borisov! Happy for getting the cloudie :)

Hi @Max Orejola We develop an app called Ronin Dashboards for Jira, which allows you to build custom dashboards for ITSM. You can see a shared dashboard here https://bit.ly/ITSM_dashboard There are more than 60 gadgets, and some allow you to create custom charts. Ping me if there's something you miss :) gorka at…

Recent update https://jira.atlassian.com/browse/JSWCLOUD-17444 "In the short term we recommend teams use classic projects when you need to include issues from multiple projects on a board."

Hi @erika Currently, for users of the customer portal, you have to share the external link of each dashboard, so they can access. And you could create a different dashboard for each of your customers. We have already an organization doing that exactly, instead of sending manually a pdf with the SLA report, they are…

Hi @Ajay Kumar If you want to showcase a dashboard with SLAs to your customers, we have an app that can do that exactly :) it's called Ronin Dashboards for Jira. You can see it in action here https://bit.ly/ITSM_dashboard Let me know if that fits your use case. Wrt Kibana we don't currently have an integration, but…

Hi @Sabeena Faizun AFAIK there're not apps that integrate with Bitrix24 in the marketplace. There's an integration in the Bitrix24 marketplace, but it's to handle issues within Bitrix24, so it won't help you. If you have somebody inhouse that can implement a connector as a Jira app, that would be a viable option, or you…

Hi, I'd recommend the app Agile Ranking. It has several different matrices: Importance x Urgency, Value x Effort and Severity x Probability. First you rank based on the perspective you prefer, and then, you plan your sprints based on that previous ranking: As a PM, I love to work with it!

Hi @Marco Antonio I think you cannot have that in the same gadget, you can put two gadgets together like this: If you want to display something like these other gadgets: You'd need a third party app. We develop Ronin Dashboards for Jira, you can see a live dashboard here. Why do you need to put both metrics in the same…

Hi @erika and @Lior Schwartz We provide a commercial app that allows you to create dashboards and share them externally, without giving access to your Jira instances, so no need to create extra seats for the dashboard viewers. The app is called Ronin Dashboards for Jira, although it's cloud, we're working on the data…

Hola Marcos, Bienvenido a la comunidad!

Hi @philipp_matuschka I found this JQL issuetype != Epic AND resolution = Unresolved AND (Sprint = EMPTY OR Sprint not in (openSprints(), futureSprints())) here https://community.atlassian.com/t5/Jira-questions/How-to-find-issues-in-backlog-using-JQL-with-JIRA-Agile/qaq-p/152088 Which should help you filter issues in the…

In Confluence you can use the Jira charts macro, but IMO doesn't work well for multi project queries, since it doesn't group by status for example: Regards

Hi @Stephen Powell We develop a commercial app called Ronin Dashboards for Jira, which allows you to create your own dashboards. Here's a live demo of a dashboard for an agile team https://bit.ly/AgileTeam_dashboard In the third slide, you can see an example of four different teams, which could be four different projects…

Hi @Kishan Sampat We develop a commercial app called Ronin Dashboards for Jira, which provides pre-defined templates (and more than 60 different metrics). One of these templates is for ITSM teams, have a look to this live dashboard bit.ly/ITSM_dashboard If there's any metric you miss, ping me gorka at roninpixels dot com…

Hi Martin, We have an app for cloud, Ronin Dashboards for Jira, which integrates with Bitbucket cloud. However, we're working on a connection with server/data center. I'd love to hear more about what statistics your team needs. Ping me to gorka at roninpixels dot com to follow up the conversation. Cheers, Gorka

Hi @Junko TAKAOKA-san, We have a commercial app called Ronin Dashboards for Jira, which provides an out of the box template for Jira Service Management, you can have a look here to a live demo dashboard https://bit.ly/ITSM_dashboard And you can create your own dashboards using any of the provided gadgets (more than 60…