Gorka Puente {Appfire}

Hi @trzcinskid0 , If you are up for a commercial app, we provide Dashboard Hub for Jira. This app allows you to create reports with metrics of your choice (e.g., projects, project statuses), and create a secure link to share externally. For example Agile Team dashboard or ITSM dashboard. If you need a demo or a tour, just…

in Report data permissions Comment by Gorka Puente {Appfire} September 2021

Hi @Arevik Hakobyan , We offer a commercial alternative with Dashboard Hub for Jira. You can create a dashboard with different metrics about your SLAs, with gadgets like the Agents' Workload, or SLA by Project, among others. You can see a live example dashboard here. Hope this helps!

in SLA Metrics per user to see performance Comment by Gorka Puente {Appfire} September 2021

Really good sessions!

in ☕️ Weekly Atlassian News Roundup by Jexo | 6th September 2021 Comment by Gorka Puente {Appfire} September 2021

Hi Aman, We offer a commercial solution called Dashboard Hub for Jira that allows you to create Jira Service Management reports. We have an internal feature request to support the field "Affected services" (Internal id DH-732). If you're interested, contact us in our support system with that reference ID and we'll discuss…

in Does anybody have a reporting solution that covers insight custom fields like Affected Service? Comment by Gorka Puente {Appfire} September 2021

Hi @Chandrasekar Venkatraman Instead of sending exporting the dashboard into a static format, and if you're up for a third party app, we provide a commercial solution called Dashboard Hub for Jira, which allows you to create a secure link that can be shared, always displaying live data. Some examples: ITSM dashboard, Agile…

in how to mail dashboard details in an email Comment by Gorka Puente {Appfire} August 2021

Hi @Latifa We provide a commercial solution called Dashboard Hub for Jira, which provides a Wallboard mode with light and dark mode. You can check some live examples here: ITSM dashboard, Agile Team dashboard, DevOps dashboard ... Hope this helps!

in Wallboard Customization Comment by Gorka Puente {Appfire} August 2021

Hi @Nayyer Abdul Rab If you're up for a commercial alternative, our app Dashboard Hub for Jira, provides some dashboard templates that help you get up to speed with Agile projects. It also provides more than 60 different gadgets and metrics out of the box, and powerful custom charts to build graphs for your specific cases.…

in Does Jira have a product development dashboard? Comment by Gorka Puente {Appfire} August 2021

Hi, As @Jack Brickey indicates, dashboards cannot be accessed by customers via the the JSM portal. We offer a commercial alternative with our app Dashboard Hub for Jira. You can create a specific dashboard for each customer and then, share a link to the dashboard, so they can access to the live information. For example,…

in How to enable and view the dashboards in the customer portal login? Comment by Gorka Puente {Appfire} August 2021

Hi @Brian Fitzgerald It's certainly possible, you can develop a gadget for the Jira dashboard (example) using Opsgenie API, and display the metrics you need. If you're interested in a commercial solution, we provide an app called Dashboard Hub for Jira (available for Confluence too), which integrates with Opsgenie and…

in Reporting in Opsgenie - Incidents and Pages Comment by Gorka Puente {Appfire} August 2021

Hi @Dinael Silva Let me know what you miss in the app, because we're constantly improving our apps. Feel free to contact me directly gorka /at/ roninpixels /dot/ com or using our service desk. Happy to jump into a demo too!

in Dashboard in real time Comment by Gorka Puente {Appfire} August 2021

Hi @Dinael Silva We provide a commercial app called Dashboard Hub for Jira (also for Confluence). You can create a dashboard in a minute and use the wallboard mode to display it in a TV. You can try these live examples in your TV: ITSM dashboard, Agile Team dashboard, Marketplace sales dashboard and DevOps dashboard. Try…

in Dashboard in real time Comment by Gorka Puente {Appfire} August 2021

Hi @sim.sisavuthary As @Jack Brickey indicates, there's no way of customizing it. Alternatively, you could use a third-party app from the Atlassian Marketplace. We provide one commercial app called Dashboard Hub for Jira. It has more than 60 gadgets, integrations with 9 products (Jira Service Management, Opsgenie,…

in how to change color of priory in report Comment by Gorka Puente {Appfire} August 2021

Hi @T.J. Mitchell , As @Trudy P Claspill indicates, there's no way of doing that custom report with the native mechanisms that Jira provides. One of the commercial apps that allows to create such reports and custom charts is ours: Dashboard Hub for Jira. It provides more than 60 different ready-to-go metrics and gadgets,…

in Custom Report? Pie chart of Project into Epic slices by Story Points Comment by Gorka Puente {Appfire} August 2021

Hola @Jose Luis Gaitan Hernandez Enhorabuena! vais a empezar con eventos físicos o van a ser online? Un placer atender al próximo :)

in Os damos la bienvenida a la Comunidad Atlassian de Madrid, España Comment by Gorka Puente {Appfire} August 2021

Hi @Blessing Oni As @Hana Kučerová indicates, native pie charts don't allow color customization. You have to explore the marketplace for third-party apps. We provide a commercial app called Dashboard Hub for Confluence. It allows you to create dashboards with pre-defined templates, custom charts and more than 60 metrics.…

in How do I change the color of mu pie chart report on confluence? Comment by Gorka Puente {Appfire} August 2021

Hi @Prateek Garg Using the dashboards that Jira provides you can use the gadget "Service project report" and configure the following reports: If you need more customized reports, you'll need to rely on third-party apps, have a look to the Atlassian Marketplace for "Service Management reports & charts" for different…

in Dashboard for SLAs breached at different stages of Workflows for Open and Close tickets Comment by Gorka Puente {Appfire} July 2021

Hi @James_LeNoble As @Trudy P Claspill indicates, there's no a native way of using issue count in the Burndown gadget. We provide a commercial app called Dashboard Hub for Jira, which provides more than 60 different gadgets and metrics, custom charts, etc. Our Burndown chart gadget allows you to select different estimation…

in how do i add an Issue count burndown to a dashboards? Comment by Gorka Puente {Appfire} July 2021

Hi Leo, Thanks for the mention! @leo ho if you need further information about Dashboard Hub for Jira, just let me know. By the way, we're working on an integration with Projectrak right now!!

in what 3rd party plugin should I add for project management? Comment by Gorka Puente {Appfire} July 2021

Hi @Nick Watts We provide a commercial app called Dashboard Hub for Jira, which allows you to create dashboards in cloud getting data from server/data center or other cloud instances. This type of dashboards are called Hybrid Dashboards, you can read more here. If you need more information or help, let me know or contact…

in Confluence Cloud - Jira Server - Reporting Comment by Gorka Puente {Appfire} July 2021

Hi @Chris Thomas We offer a commercial app called Dashboard Hub for Jira, which among others, integrates Opsgenie (like the On-call schedule gadget). And just recently, we launched a new feature called High Priority gadgets. This allows to set a 1 minute refresh rate (although Opsgenie API rate limit is not the best for…

in Auto-refresh "Who is on-call" screen Comment by Gorka Puente {Appfire} July 2021

Hi @Antonio Dionisio If it helps, we offer a commercial app called Dashboard Hub for Jira, which offers a gadget "IQL search" to create Insight reports. Regards

in Insight custom field doesn't show in the dashboard Comment by Gorka Puente {Appfire} July 2021

Hi @Rao_ Lokeswara _JJCUS NON-J_J_ , If you're still have issues sharing your dashboards externally, we provide a commercial alternative called Dashboard Hub for Jira, which allows you to create dashboards and choose from more than 60 metrics out of the box, templates for your dashboards or create JQL Custom Charts.…

in Need help in understanding why am not able to share my jira dash board Comment by Gorka Puente {Appfire} June 2021

Hi @Stanislav Another alternative is our commercial app called Dashboard Hub for Jira, which allows you present more than 60 metrics out of the box, templates for your dashboards or create JQL Custom Charts. You can have a look to these live dashboards (you can share them too :) ): https://bit.ly/ITSM_dashboard…

in Dashboard gadget Comment by Gorka Puente {Appfire} June 2021

Hi @Wes Cropp As @Clark Everson mentioned, you need third party apps, like Custom Charts for Jira, Quick Filters. We provide other commercial alternative called Dashboard Hub for Jira that allows you to create custom charts based on custom JQL or filters: You can see a live demo here https://bit.ly/AgileTeam_dashboard Hope…

in View Pie Chart Report by Sprint Comment by Gorka Puente {Appfire} June 2021

Yes, you can customize it, I can help you out in a video call if you need. Ping me at gorka at roninpixels dot com

in Trying to share a dashboard from our service desk to a client (outside our organization) Comment by Gorka Puente {Appfire} June 2021

Hi @Michael McGory And thanks @Trudy P Claspill for the mention :) Our app Dashboard Hub for Jira allows you to bring in outside data into our dashboards, like in the following examples: * ITSM dashboard * AgileTeam dashboard * DevOps dashboard But we do not support AWS or DataDog. We prioritise our next integrations based…

in Brining in Outside Data to Dashboard Comment by Gorka Puente {Appfire} May 2021

Hi @Виктория We provide a commercial app called Dashboard Hub for Jira. You can create different custom charts (pie charts, tile charts, bar charts...) using data from your service desk, use the provided gadgets and metrics or the pre-defined template for ITSM. You can see a live demo dashboard here ITSM dashboard. Hope…

in could you advise me a plugin for sd portal to search issues for customer sd like a dashboards Comment by Gorka Puente {Appfire} May 2021

Hi @San Miguel Tejada We provide a commercial app called Dashboard Hub for Jira. If you have those custom fields for start-date and end-date, you can configure different gadgets and custom charts to create your reports: You can see different live dashboards here: * ITSM dashboard * Agile Team dashboard * DevOps dashboard…

in Is it possible to create a dashboard that would accept parameters in custom fields? Comment by Gorka Puente {Appfire} May 2021

Hi @[deleted] We provide a commercial app called Dashboard Hub for Jira, which allows you to create an ITSM dashboard in less than a minute (we provide pre-defined templates) and share it with your customer using a unique and secure link (password protected if you want). Here you can see a live demo dashboard showing data…

in Trying to share a dashboard from our service desk to a client (outside our organization) Comment by Gorka Puente {Appfire} May 2021

I'll be there to do my best and looking forward to your questions and feedback! thanks for the invitation :)

in RSVP: Gorka Puente; Ronin Pixels; Jira as the Central Hub of your Organization Comment by Gorka Puente {Appfire} May 2021

Gorka Puente {Appfire} Atlassian Partner

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