Peter Van de Voorde

Pareshkumar, Could you try the command ./start-jira.sh when in the /opt/atlassian/jira/bin directory? (do not remove the leading ./! , really type in ./start-jira.sh ) Best regards, Peter

in jira did not start after installation on linux Comment by Peter Van de Voorde June 2014

Since Sprints now own an issue it's no longer possible to do this by simply creating a giant sprint that contains all the issues from the different project sprints. Best regards, Peter

in What is the best way to create a release burndown chart involving multiple projects Comment by Peter Van de Voorde October 2013

Hi Aris, Did you try cleaning the cache and work folder as explained here : https://answers.atlassian.com/questions/151453/jira-4-4-5-jira-startup-failed-plugins-did-not-start ? that might help. Best regards, Peter

in JIRA Indexing Null Pointer Exception Comment by Peter Van de Voorde November 2013

Hi David, You could try to add an extra transition called 'Comment' on the workflow that goes from the Closed status back to the Closed status but that's only availble for your internal users (you can do this using the conditions on the transition). You now just need to add a screen with only a comment field on to the…

in How can I prevent a customer from commenting a closed issue, but allow an agent to add an internal comment? Comment by Peter Van de Voorde May 2015

I would say : * edit an issue * create a subtask for one of the new issues * transition an issue * link to an issue * search for those issues Best regards, Peter

in Change Issue keys Comment by Peter Van de Voorde January 2014

Hi Pierre, Did you check if you could add new issues to your project without getting constraint errors? I personally have never tried to update those columns. Best regards, Peter

in Change Issue keys Comment by Peter Van de Voorde January 2014

Hi Neeta, You need the issue key in the subject line for JIRA to know it's a comment to an existing issue. So for you it should have been something like this : Subject : (OOOOIL1234-2) Test Ticket Body : your comment. Best regards, Peter

in Ticket creation via email Comment by Peter Van de Voorde May 2014

Hi Dudi, Is your plugin still active (you can check this in the Plugin Manager) Do you need to update it? What did you change between now and the time the plugin still worked? Have you edited permission schemes or project roles? Best regards, Peter

in I can't clone a project Comment by Peter Van de Voorde May 2015

Hi Ashley, You simply move the issues into the new project: https://confluence.atlassian.com/display/JIRA/Moving+an+Issue Best regards, Peter

in Associating sub-task of some parent issue in some project with another issue in another project Comment by Peter Van de Voorde June 2014

I'll take a look, but don't forget to like the helpfull comments and accept the answers on your questions that have been answered. This sends a message to the people helping you that their help has been appreciated. Best regards, Peter

in Associating sub-task of some parent issue in some project with another issue in another project Comment by Peter Van de Voorde June 2014

Hi Ashley, You could also take a look at JIRA Agile and create Epics in Project A and add the issues in Project B and Project C to this Epic (Epics span across projects so that's possible). Otherwise you could simply use issue links instead of subtasks. Or like Nic suggests: merge all your projects together and use…

in Associating sub-task of some parent issue in some project with another issue in another project Comment by Peter Van de Voorde June 2014

Hi Akash,What is your Timeout setting? Are you using JIRA Cloud or Server?We need more information to be able to help you.Best regards,Peter

in Navigating from Issue to Agile Board throws with an timeout error Comment by Peter Van de Voorde June 2015

You might be able to use mono: http://stackoverflow.com/questions/11307053/mono-building-a-net-solution-at-the-command-line-on-linux http://stackoverflow.com/questions/11307053/mono-building-a-net-solution-at-the-command-line-on-linux Or you could deploy a bamboo agent to a windows machine and let that agent build all your…

in Can a Bamboo server build .NET projects if it's on Ubuntu Server? Comment by Peter Van de Voorde May 2014

Hi Dave, Do you mean the tasks that are part of the Epic? Of the sub tasks of those tasks? Best regards, Peter

in Sub Tasks associated to an Epic Comment by Peter Van de Voorde October 2013

Why don't you simply delete all the schemes and create new ones? That would probably be easier. Best regards, Peter

in How to delete notification in the Notification Scheme Comment by Peter Van de Voorde October 2013

Could you please accept an answer so this question will be marked as answered? I'll take a look at your other issue. Best regards, Peter