Peter Van de Voorde Community Champion

Hi Rumceisz, Wouldn't it be easier to do this by creating several issue types (Firewall change request, svn access request,...) and use different screen schemes for each issue type? That's how I would do it. I don't know of a way to do it based on components (what are you going to do if they add 2 or more components?) Best…

Hi James, The JIRA Misc Workflow Extensions plugin has the post function you need : https://marketplace.atlassian.com/plugins/com.innovalog.jmwe.jira-misc-workflow-extensions Best regards, Peter

Hi All, We let out customers send emails to our system and create a new user for each new reporter. But we put these users into a seperate group that doesn't have the Jira User general permission and so will not count towards your license limit. You can now see who the reporter is and if you give create issue, create…

Hi Calogero, Which SMTP server are you using to send out your emails from Confluence? It looks like the account you are using has a wrong password or does no longer have the rights to send email. Best regards, Peter

Hi Harald, I would create a bug report here https://jira.atlassian.com so Atlassian can have a look at this. One of our users actually had the same problem today (also with Firefox 31). Chrome and IE work fine. Best regards, Peter

Hi Nick, The following plugin : https://marketplace.atlassian.com/plugins/com.tngtech.jira.plugins.customcontent.jira-gadget-custom-content should help you out. Best regards, Peter

Hi Sumit, I'm sorry but I'm not really a Javascript expert, I think the my reasoning is sound (you also need to hide the label element when the priority is != 2) but I don't know exactly how to do this with javascript (especially not when I can't test it) Best regards, Peter

Hi , It would probably be something like this : <script type="text/javascript"> priority = document.getElementById('priority'); if (priority) { target = document.getElementById('customfield_10112'); label = document.getElementById('Specify the reason of Critical Priority'); // Hide the target field if priority isn't…

Hi, You'll probably need to look at the ElementId of the custom field label and set the target.style.display= 'none' for it too. Best regards, Peter

That's great news Chris, could you please accept my answer as the correct one?

Hi Chris, You need to fill in the details of the database you are migrating to. Stash already know the details of the database it's migrating from. Best regards, Peter

Hi Chris, Did you fill in the details of your new database (MySQL) when you were executing the migration? Or did you fill in the details of your current database? (Which seems to be the case here). Best regards, Peter

Chris, You need a completely new MYSQL scheme to import the data into (so not one you've already used to install stash). Best regards, Peter

Hi Fabian, You can manage your users within confluence. You'll need to use the administrator account you've created while installing the tool. Then you'll need to add users or make it possible for them to create an account. Take a look here for more information:…

Hi ravish, You should indeed just copy the old attachment folder for the project into your new jira attachment folder. You might need to do a reindex and clear some caches but that should be all. In the event that it doesn't work: remove the project from your new JIRA, copy the attachments first and then do the import…

Hi Sap, Normally the creat issue wizard will always propose the project in which you've created an issue last (in this case Project B). I don't think you can change this behaviour. Best regards, Peter

You need to edit the exportDescriptor.properties too, it also contains a spacekey reference.

Hi Alex, Did you edit the other files in the zip file too? Best regards, Peter

Hi Peter, What you truely need is this plugin : https://marketplace.atlassian.com/plugins/org.swift.jira.cot It works like a charm, but it's not free. Best regards, Peter

Hi Jiri, I'm glad you found a workaround, but you're correct this should be a simple checkbox in the configuration. You could make a change request about it here : http://jira.atlassian.com Best regards, Peter

Hi Jiri, are you using LDAP only for authentication and confluence for the group management? If so then I think you could simply create a group schema query that will return no groups from LDAP, this should still leave the internal groups available. Best regards, Peter

Hi Jiri, You could try using the group schema settings : https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory#ConnectingtoanLDAPDirectory-GroupSchemaSettings Best regards, Peter

Hi Firoz Before running the Bamboo start command to start the installation you should edit the setenv.sh file in your <Bamboo Installation Directory>/bin directory. Here you can set your JAVA_HOME variable to your java version 1.7 install. Best regards, Peter

Hi Rumceisz, Have you tried a different browser (Firefox, Chrome)? Or is the Compatibility View on for IE? Best regards, Peter

Hi Klaus, That's probably a browser issue, are you using browser that are supported by Atlassian? https://confluence.atlassian.com/display/DOC/Supported+Platforms If so, maybe you should create a ticket here : https://jira.atlassian.com ? Best regards, Peter

Ok, just wanted to be clear that I didn't misinterpret anything :)

Hi Nick, according to the information on this page : https://www.atlassian.com/software/confluence/pricing/?tab=download they do give 24x7 online and phone support, or did I misinterpret?

Hi Srikanth, 1. Atlassian normally notifies it's customers by email if there are security updates. They also regularly blog about new versions of their software. 2. You can always log a support ticket at https://support.atlassian.com 3. If you buy an Enterprise License you will also get 24/7 phone support. Best regards,…

You could try the search intent plugin (https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-search-intent-plugin) and use a query like this : issuetype=Sub-task AND status!=closed and SearchIntent = parentsInQuery("status != Closed") I can't test this so I'm sure if it will work. You could also check…

Hello Asai-san, it could be that your customer has 2 fields called priority and that these fields are mixed up on the screens your customer is using.You can check this in your custom field overview. Can you tell us how to recreate the problem in our own environments? Best regards, Peter