Peter Van de Voorde Community Champion

Are you sure you're talking about the JIRA Agile plugin? As defined here : https://marketplace.atlassian.com/plugins/com.pyxis.greenhopper.jira Or are you talking about the Agile User Story Map plugin? As defined here: https://marketplace.atlassian.com/plugins/com.bit.agile.bit-storymap I just want to be absolutely clear,…

Hi No I'm not from Atlassian Support, this is a customer forum on which customers and Atlassian experts can help eachother. So No I don't have access to your instance :) If you want to get direct support from Atlassian you should create a request here : https://support.atlassian.com Did you create these boards yourself? Or…

Hi, First off: Yes it does work on onDemand :) You should take a look at the filters that are behind your board to see multiple projects. Some more information can be found here: https://confluence.atlassian.com/display/AGILE/Configuring+a+Board Stories that are already closed will not be visible on the board. What are you…

This will give you a list of all the ids of the requested jiraissues and their current ranking: select i.id,r.id from jiraissue i,AO_60DB71_ISSUERANKING r,project p where i.id=r.issue_id and i.PROJECT=p.id and p.PKEY = 'JC' and i.ISSUESTATUS not in (select id from ISSUESTATUS where pname in ('Closed')) and i.ISSUETYPE not…

Hi Karlheinz, Are you using the build in jre that's being shipped with JIRA? Could you take a look in the configuration window using tomcat7w.exe as explained here: https://confluence.atlassian.com/display/JIRAKB/Configuring+JIRA+Service+to+Run+on+a+Different+JVM It might provide you a clue as to what is going on. Best…

Hi Dimitri, Like Nic says: take a look in the JIRA log files. Because the one connection that your query is returning is the connection you are using to execute that query. So it seems to me that there is already a problem before JIRA even tries to connect to the database. Best regards, Peter

Hi Leos, The answer here might help you out: https://answers.atlassian.com/questions/144685/permanently-configure-jira-basic-search-to-always-present-the-resolution-criteria Best regards, Peter

Hi Chris, Twitter is also a great alternative to get a quick response ;) Good luck. Peter

Hi Chris, I would contact the Appfusion support directly here : http://www.appfusions.com/display/CONFALF/Support They should be able to help you, this is more a community for Atlassian users and less for product licensing. Best regards, Peter

Hi Neeta it should at least be M/d/yyyy hh:mm:ss a you are using, not m/d/yyyy hh:mm:ss and how do you find the months october, november and december? and all days after the 9th of each month? Maybe you should be using MM/dd/yyyy hh:mm:ss ? Best regards, Peter

It gives you a distinct separation between everything around code and everything around your process and documentation. It will also guarantee that your code tools (Stash, Bamboo) will never influence the performance of your process and documentation tools (which are almost always more actively used by people then Stash…

Hi M M, I would strongly recommend the second option. Best regards, Peter

Hi I think the only think you can do is recreate those user macros. It looks like you did everything right, although the foreign key issue can be really tricky. This page has several examples : https://confluence.atlassian.com/display/DISC/Shared+User+Macros Best regards, Peter

Hi From which version of Confluence did you upgrade? Was there any warning during the upgrade process? Which OS are you running Confluence on? Best regards, Peter

Hi Coralie, Are you using Ondemand or a downloaded version your hosting yourself? If you are using OnDemand this is not possible. If you are hosting your Jira instance yourself you can edit the velocity templates in the following directory : <Jira Installation Directory>/atlassian-jira/WEB-INF/classes/templates/email Best…

Hi Teemu, maybe this can help : https://github.com/msysgit/msysgit/issues/57 https://www.mail-archive.com/git@vger.kernel.org/msg17298.html This is not really an Atlassian related problem so you might find more help on stackoverflow or so. Best regards, Peter

Hi Michal What 'board' are you talking about? (A greenhopper one?) You could create different workflows for different issue types and link them together with the workflow scheme, that should limit the amount of options your users have. But another idea might be to see if it's possible to spread out your teams over several…

You can find information about how to configure Jira as a user directory in confluence here : https://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management In this way you can do your user management in Jira for both Jira and Confluence.

Yes, Jira and Confluence are seperate products that work together extremly well, but you need to do some configuration. In which product (confluence or jira) did you create your users and to which group did you add them?

Are you managing your users in Confluence or in an external Directory (Jira/Crowd)? If you are doing it in an external directory you might need to resync your users. Can the developers access other pages and spaces in your confluence instance? If so you might compare those space settings with your new one. Best regards,…

Hi Anna, Just a tip : give them an answer to this ancient question : "What's in it for me?" Meaning: explain them how it will improve their work and how they will benefit from using Jira. Don't go for a standard basic Jira presentation, make it a story about the advantages and also the disadvantages of using Jira compared…

Hi Tore, Is there anything in your crowd log file that might indicate a problem? Best regards, Peter

Hi Andreas, This link will explain you how to change the detailed view : https://confluence.atlassian.com/display/AGILE/Configuring+the+Issue+Detail+View Good luck Peter

Hi Joshua, You could take a look at my blogpost about PPM in JIRA : http://www.petervandevoorde.com/?p=246 You could also take a look at the Profields plugin to create an extra status field for your project : https://marketplace.atlassian.com/plugins/com.deiser.jira.profields You can't really have workflow for projects in…

Hi Leslie, Simply go to your JIRA administration pages, find the Send Email menu underneath the Systems Tab. Now select all groups in the select list, write your email and press Send :) Best regards, Peter

Hi, Have you tried moving those 2 postfunction before the reindex? or doing a second reindex after the creation of the subtask? It might have something to do with that. Best regards, Peter

The Create Issue Screen is always used for this transition in the default Issue Type Screen Scheme. You can edit that one if you want, or you can even create a completely new one, only containing the fields you need and assign it to your projects using a custom Issue Type Screen Scheme.

Hi Thierry, I'm sure you could start playing around with the css and the velocity templates included in the service desk plugin, but I don't think you can do it through any administration menu. Best regards, Peter

ok, then I would simply say : request it as a new feature and get people to vote on it. You can do that here : https://jira.atlassian.com Good luck Peter

Hi BHMath, currently that's not possible, but I think it's a great suggestion :) You might make it into a feature request here : https://jira.atlassian.com What you could do at the moment is simply make the field available for all projects and use a field configuration scheme to simply hide in the projects where it should…