Peter Van de Voorde Community Champion

Hi John, You can find information about the build in time tracking in Jira here : https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking If you need more advanced options you can look into several good plugins : https://marketplace.atlassian.com/plugins/is.origo.jira.tempo-plugin…

Hi Jae, If it's not completed, simply try to install the plugin again. Best regards, Peter

If you really need it : * Go to <your-confluence-instance>/admin/findspaceattachments.jsp * insert your space key * the last directory name will be your space id (should be a number) Best regards, Peter

Kevin, This is automatically created for you, you shouldn't do it yourself. Best regards, Peter

Sachin,Take a look at the possibilities you have with the Script Condition on the Conditions of your transition.Showing or not Showing a screen is not an option as a screen will always be shown when the transition it's linked it is being executed.So your best option is to create 2 transitions (one with screen, one without…

Hi Sachin, Why don't you simply create 2 transactions between those states and use the conditions on both to make sure that only one of them is ever displayed? Best Regards, Peter

That's over my head, I can't really help you there.

You might take a look at crowd. This provides Single Sign On for the Atlassian stack and that might help you out. Best regards, Peter

Hi Jason, Do you get any logging in your jira log file or in the catalina log file? You can find your jira log file in the log directory of your jira-home directory You can find your catalina log file in the logs directory of your jira-installation directory. Best regards, Peter

Hi Rahul, Maybe you can have them create issues using the rest api : https://developer.atlassian.com/display/JIRADEV/JIRA+REST+API+Example+-+Create+Issue You could even write a small script to automatically create the correct json based on the information in the csv. Best regards, Peter

Rahul, Importing issues through csv does not wipe out your existing issues. Importing a project requires you to remove all issues from the current project. You can not give them only this access, only jira admins have this permission. Can't you just do it once for them and let them add any new issues manual? Best regards,…

Hi Maulik, This is not possible with out of the box Jira Agile. You can take a look at the following plugins and see if they might help you out : https://marketplace.atlassian.com/plugins/FEYWA https://marketplace.atlassian.com/plugins/is.origo.jira.tempo-plugin Best regards, Peter PS: as a Scrum Coach I have to say this :…

Hi Rag, I don't know if that is possible, but you can take a look here to see if you find what you are looking for : https://developer.atlassian.com/display/JIRADEV/JIRA+Agile+Development Best regards, Peter

Hi Proddev, You can only use the ones that are standard available or that you host on your own hosting (reachable by http://). In OnDemand you cannot add extra issue icons to the Jira installation itself. Best regards, Peter

You can configure the number of hours in a workday like explained here : https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking Greenhopper should pick this up. I found this helpful piece of information here :…

Hi, This page will give you more information about creating issues by email in JIRA: https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email Best regards, Peter

Hi Vladimir, In the JEMH plugin (https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui) you can create email handlers that can create users based on an email adres and then let them join certain groups (not the default groups like in the basic jira handlers). So you could create a JEMH-users group that…

Hi Vladimir, The easiest solution is letting your mail handlers create an account automatically for each email adress that's not yet in JIRA, this will ofcourse use up licenses. Another solution might be to use the JEMH plugin to handle your emails and let JEMH add the newly created users to a jira group that doesn't have…

Hi Kregg, Even the standard Jira mail handlers are good enough. Best regards, Peter

Hi Kregg, Yes that should be possible if you combine the service desk and email handlers. Best regards, Peter

Hi Kris, Like @Mauro already said, you can do it by creating an email handler. I'm currently testing this together with a customer. It gives you the advantages of queues, SLA's, reports and even more. A user can be created based on the email adres from the reporter, this user will not count towards your existing user limit…

Hi, You could also do a Middle Click (mousewheel or center button) that normally opens any link into a new tab. Without first needing to select it in the menu options. Best regards, Peter

Hi Roxana, Permissions in the rapid board are the same as for you project. So if certain permissions are set for certain transitions then only those people who have the permission to do this transition can do it in the rapid board. Access to a rapid board can be configured in you go to the rapid board, click on the Board…

Good luck, it might something as simple as the fact that all rest calls are blocked by your proxy. Did you try installing the plugins when you changed the base url to localhost? Best regards, Peter

That would indicate that your request is being blocked somewhere, most likely your proxy server. Could you check this with your sys admin? Best regards, Peter

What happens if you simply call the url using your browser? Your log files seem to be free of problems so I'm thinking it might be a problem with a proxy or another server that's blocking the access to those rest interfaces. What happens if you change your base url to localhost? best regards, Peter

Hi Scott, Did you take a look in your log files? Is there a stack trace or another more detailed message there? Best regards, Peter

Hi Scott, Can you actually see the page and upload your addons? Or do you simply get a 404 page if you click on Manage Add-ons? Best regards, Peter

Hi Jewel, Do you mean In Step Blue (http://www.microtool.de/en/in-step-blue-project-management-software/)? This tool has nothing to do with Confluence. Best regards, Peter

You'll have to contact the developers for something like this, you can contact them here: http://stiltsoft.com/support.htmlor you can propose it as a new functionality here: https://stiltsoft.customercase.com/forums/smart-attachments-forumcheers,Peter