Peter Van de Voorde Community Champion

Hi Drazen, which version of Jira and Jira Agile are you using? Best regards, Peter

Frank, Can the user edit his name in the profile page? I can't realy test anything because I don't have such an old confluence running. Best regards, Peter

Hi Frank, Some more information about external user management in Confluence 3.0.2 can be found here : https://confluence.atlassian.com/display/CONF30/Understanding+User+Management+in+Confluence Best regards, Peter

Hi Frank You need to resync your user directory in Confluence to see the changes you made in Crowd. You can do this manualy or wait untill it happens automatically. More information can be found here : https://confluence.atlassian.com/display/DOC/Synchronising+Data+from+External+Directories Best regards, Peter

Hi Mihai, Take a look at the JIRA misc workflow extensions plugin this has a workflow post function which let's you copy values from the parent issue : https://marketplace.atlassian.com/plugins/com.innovalog.jmwe.jira-misc-workflow-extensions You might also be able to use the JIRA Suite Utilities plugin for this task :…

I have to agree with Nic, your fieldnames are way too long. Maybe you can use this plugin : https://marketplace.atlassian.com/plugins/com.aevolu.jira.compass You can use their context sensitive help to explain the field to the user (if necessary).

On which screen are they overlapping, do you have a screenshot? Maybe you could play with the location of your different fields on the screen?

Are you sure you selected the right key and copied it perfectly? (Maybe try to past it into a text editor just to make sure). Best regards, Peter

Hi Rajkumar, Take a look at Issue Collectors and how to embed them in a Confluence page: https://confluence.atlassian.com/display/JIRA/Using+the+Issue+Collector https://confluence.atlassian.com/display/JIRA/Advanced+Use+of+the+JIRA+Issue+Collector#AdvancedUseoftheJIRAIssueCollector-EmbeddingtheIssueCollector Best regards,…

Hi megha, That's not possible , notification schemes are related to projects, not to individual issue types within a project. You could use a filter to show only these P0 issues and let the people who need to be warned subscribe to this filter. That might help you out. Best regards, Peter

Hi Lucas, You'll probably need to start fixing stuff in your DB, find out which issue keys are duplicate. Which keys are null and all that stuff.This realy isn't easy. If you created a backup of your JIRA instance (through export) I would recommend you to simply import it and in the process wipe your entire system. Was it…

Hi Abharajit, Yes it is a stable version. To be sure you can always upgrade it in a test environment first and then do it in your production environmen. Best regards, Peter

Hi Tarun, I don't say that the auto transition is a bad idea, in some cases, like the ones describe by you and Ayelet, it sounds like a good idea and a nice feature. But I still think this is more about educating your users then forcing the process into the application. For example : how are you going to stop people from…

Hi Tarun, Then you could still easily learn your people to not start on a subtask as long as the parent isn't approved. You could even use a differtent workflow for you subtasks that doesn't include the approved state. You could also work with filters to show only those tasks that are already approved to your developers.…

Hi Ayelet, Why don't you simply create the subtasks after the parent task has been approved? Best regards, Peter

Hi Ayelet, You should be able to do this using the script runner plugin, or maybe even using the build in jelly scripts. But as Jobin says : why would you want to do this? Best regards, Peter

Did you also copy the install directory or is this a newly installed JIRA instance? You seem to be missing some files in your installation directory. Find those files (webwork.tld) and place them in the correct location, the try again. Best regards, Peter

Hi Nick, Is there any mention of an error in your atlassian-jira.log file? Or in the catalina.out? Best regards, Peter

Go to you myssql and execute the following commands: GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,ALTER,INDEX on JIRADB.* TO 'jiradbuser'@'*' IDENTIFIED BY 'password'; flush privileges; then update your dbconfig.xml to use the password. restart JIRA, try again. I thought you exported the database using the mysql tools,…

Hi Nick, Just a question: Why don't you simply install a new JIRA instance and use the restore backup option to import all data? It would simply be the following steps: * Install the same version of JIRA with the same plugins as in your old instance on the new server (using the new MYSQL Database) * Make a backup of the…

Hi Andrew, Thanks for your response, the approach you suggested is also the one I want to follow. The problem is that my groups are managed within crowd. So I would need to manually copy all the groups to the new LDAP directory. So now I'm wondering if there is a way to copy these groups automatically within Crowd. Best…

Hi Dan, All custom fields you create in Jira are available for all issues, (so also for the issues of issue type story). What you need to do is make them availble through the different screens. This can be done by creating a new Screen Scheme where you add your newly created custom fields onto the existing screens. The…

You could use a workflow post function to set the resolution on the close transistion in your workflow, but that would have an impact on all issues and your resolution would always be the same.

Hi Mayank, You could take a look at Configuring WebDav for Confluence : https://confluence.atlassian.com/display/DOC/Configuring+a+WebDAV+client+for+Confluence It's not FTP but it could offer you the same features. Best regards, Peter

Hi Jehof, I'm wondering, did you configure the trusted authentication for both incoming and outgoing links in both JIRA and Confluence? Could you check this in both applications? Best regards, Peter

Hi Jehof, Did you set up trusted authentication between the two applications? https://confluence.atlassian.com/display/DOC/Setting+Up+Trusted+Communication+between+JIRA+and+Confluence Best regards, Peter

Hi Jehof, Did you enable the remote api? https://confluence.atlassian.com/display/DOC/Enabling+the+Remote+API Best regards, Peter

Hi Bradley, Could this page help you out? https://bobswift.atlassian.net/wiki/display/CVP/How+to+install+SVG+conversion+support Best regards, Peter

Hi Sean, This is currently not possible, labels are really free from in JIRA and Confluence. You could use a custom single select or multi select field for your purpose. https://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Field Best regards, Peter

Hi Pavel, Did you actually create a user called jiradbuser in the SQL Server database and has this user all the necessary access rights? Take a look here for more information : https://confluence.atlassian.com/display/JIRA/Connecting+JIRA+to+SQL+Server+2008 Best regards, Peter