Peter Van de Voorde Community Champion

I think sub tasks should be able to help you out (in combination with different workflows) Jira can indeed be quit overwhelming so if you need help, just let us know (Dutch is also a option if needed ;) ) Best regards, Peter

Hi Blommetje After reading your comment on Timothy's post I think you need something else than my previous answer. You could just create 2 sub-tasks (one for team a and one for team b) that have their own small workflow, you will still have the connection to the parent task and both teams can work independently. You might…

Hi Blommetje, Is it something like this that you need? You can go from status 2 (S2) to either S3-a (published on secondary site) or S3-b(not published on secondary site) and then you can move on to S4 because that could be easily implemented in Jira workflows. Just trying to understand the question better. Best regards,…

Hi Richard, You'll need to add the new statusses to the corresponding columns on your scrum boards, otherwise it will not work. This will not be done automatically. This also applies for any filters that you are currently using, you'll have to manually update these filters. (Replace the old statusses with the new ones).…

Hi Richard, First off : changing workflows can look like a daunting task especially if you have a lot of statusses that need to be migrated, but it's really not that complicated and very well handled by JIRA. Some tips : * clearly map each current state in your workflow on a new state in the new workflow (you can do this…

Hi Jonathan, some more information about post functions can be found here : https://confluence.atlassian.com/display/AOD/Advanced+workflow+configuration#Advancedworkflowconfiguration-Postfunctions But you'll need to add the following plugin for the post functions you need :…

Hi Jonathan, You might be able to do this using a post function on your transition where you copy the value from the updated field into your custom field. The updated field contains the datetime when the issue has been updated the last time (which would be that exact moment). Best regards, Peter

Hi Thrinesh, This sounds more like a bug or a feature request, those should be raised at http://jira.atlassian.com not here. Best Regards, Peter

Hi, Have you checked your jira log files? There might be an error that gives some more information. Best regards, Peter

Hi Ed, As Both Rahul and Joe said : check if your workflow is indeed firing the correct event (and not the Generic Events) in both projects. Secondly check if you have enabled Notify Me Of My Own Changes in your profile, otherwise you will not get an email for anything you do. Thirdly check the Mail Queue (which can be…

Some more information about notification schemes can be found here : https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme Best regards, Peter

Hi Ed, Could you please elaborate? What is not working? Do you get an error? Do the log files give you any indication? Which version of Jira are you using? Best regards, Peter

Hi Sahil, I don't have the MD5 for the binaries, but here are the same links on the sourcetree domain: Mac: http://downloads.atlassian.com/software/sourcetree/SourceTree_2.1.dmg Windows:https://downloads.atlassian.com/software/sourcetree/windows/SourceTreeSetup_1.7.0.32509.exe Cheers, Peter

Hi @Stu Yarrow, I'll be honest: I don't know what you need to remove in Windows to get 1.7 back. Please create a ticket at support.atlassian.com for more help. Cheers, Peter

Hi Cesar, Take a look at the Select List (Cascading) which is available when creating a custom field. Best regards, Peter

Hi Rita, While it is certainly possible to send an custom email for issues that fullfill a certain JQL query (status = closed and updatedate = -7d) it's how you are going to collect the replies that will be the challenge (like Andy rightfully indicates). You could do this using a custom transition (from Closed to Closed)…

Hi Ivaylo, You could take a look at the EazyBI plugin for JIRA (not free but a trial license is available for you to check it out ) : https://marketplace.atlassian.com/plugins/com.eazybi.jira.plugins.eazybi-jira Best regards, Peter

Hi Daniella, Easiest way would probably be a custom field (either a simple single select list with your team names or a group picker if you create groups for your teams). You can then use quickfilters on your board to filter the issues (if you click on the team's quick filter you will only see the issues assigned to that…

Hi Rahul, As explained by the vendor in the ratings here : https://marketplace.atlassian.com/plugins/de.polscheit.jira.plugins.gantt Here is the relevant expcert : So, I have decided to focus on concrete support requests and have just embedded basic docu on the plugin's main configuration tabs…

Hi Jörg, This is a customer forum and we can't help you with this kind of problem. You should create a support request here : https://support.atlassian.comif you think this is a bug. Best regards, Peter

Maybe you can use labels for this? These can created ad-hoc and can be used to filter issues.

Hi Kathleen, What is the upgrade path you are following for both instances? So do you skip straigth to the latest version or do you update to the next major version (so for JIRA that would be 4.4.5 -> 5.2.11 -> 6.2.5, and for Confluence that would be 3.x -> 4.3.7 -> 5.5.1) That might be the cause of this problem. Best…

Hi Stas, Beacuse you are on Ondemand the things you can do are limited. You should probably create a support request here : https://support.atlassian.comso they can help you out. Best regards, Peter

Hi Consuelo, Here you can find how to add people to the watcher lists of a certain topic: https://confluence.atlassian.com/display/QUESTIONS/Topics But I don't think it's a good idea to simply start spamming your users, maybe you should try a poster campaign or something similar to get them to start using questions. Or…

Hi Adam, Try this : Fast track: priority = High and labels not in ('backlog','hold') Pull Next: (priority in ('Medium','Low') and labels not in ('backlog','hold') Best regards, Peter

Adam, You'll need to use the following queries: Fast Track: priority = "High " and labels != backlog and labels!= hold ORDER BY createdDate Pull Next: (priority = "Medium " OR priority = Low) and labels != backlog and labels!= hold ORDER BY createdDate The other ones are ok. Best regards, Peter

Or if you want some help from us, post the queries you are using for your swimlanes because those are probably the cause of your problem. Best regards, Peter

Hi Rahul, You could try to copy those values into custom fields with post functions. If you don't make these fields available on the edit or create screen of the issue type screen scheme nobody can edit them but you can still search for them using the list view in the issue search. Set field values based on other field…

Hi Scott, What you could try is creating a specific issue type called Dev Tasks which uses a workflow that simply doesn't include the New step but jumps directly to the Ready for DEV step. This will allow you to not only create new issues directly on your scrum board but also to have a clear overview of the issues that…

I'm glad I could help you out. Don't forget to accept an answer so this question is indicated as answered :) Have a fun day.