Peter Van de Voorde Community Champion

Hi Nadiah, A trial version for a JIRA instance you host is free for 30 days afterwards you'll need to manual update your license with a bought one. You could also request a free trial for OnDemand (again for 30 days), this will automatically turn into a paying license after one month if you don't cancel it. So if you…

Hi Nadiah, If you want Atlassian to host your JIRA instance you'll need to switch to JIRA OnDemand. https://www.atlassian.com/software/ondemand/overview Best regards, Peter

Hi Dustin, Did you take a look in the log files? It looks like the link between Stash and JIRA is missing. Is there still an application link? Best regards, Peter

Can't you see it in the activity tab of the issue? Best regards, Peter

Hi Shane, I've imported quiet a heavy load of data (10000 issues) into a system once without it having any effect on my existing data. Jobin says it all : test it in a test environment first. Best regards, Peter

Hi Sorin, This question is related to what you're asking : https://answers.atlassian.com/questions/250310/exporting-confluence-questions-pages Best regards, Peter

Hi Hannah, You could try adding the old field to the Issue View screen, and only this screen. If it has a value it should show up when you open an issue, but it will be not editable. Best regards, Peter

Hi Hannah, You could hide the field using a field configuration scheme. Take a look here for more info : https://confluence.atlassian.com/display/JIRA/Associating+Field+Behavior+with+Issue+Types Best regards, Peter

Hi Rahul, Fields that don't have a limited number of options can't be used in the 2-dimensional filter statistics gadget. (Created Date doesn't really have a limited number of options because of the fact that it's a date time stamp and so each millisecond would be an option). Best regards, Peter

Blake, You could create your customers as inactive users in JIRA (don't give them the JIRA Users Global Permission). This allows you to still have their email/username on file. And you can even use them as reporters and send out emails to them. Best regards, Peter

Hi Abhinav, Are you the only one affected by this problem? If so: clear the cache of your browser or try to do it with another browser altogether; If everybody is affected: check the JIRA log files for errors and let us know which error is being thrown. Best Regards, Peter

Hi Dinoj, You could set page restrictions so only the administrator could see it, look here for more information : https://confluence.atlassian.com/display/DOC/Page+Restrictions You could also simply delete the page, it will still be available in the trash bin under the Space Admin (if you remove it from the trash bin it's…

Hi Ricardo, Could is be that your git repository isn't publicly accessible and you haven't configured a user for it in your Bamboo Build plan? So if Bamboo wants to checkout the repo it will get an access denied error. Best regards, Peter

Hi Susan,Each page in Confluence also has a pageId you could use to link it (<your-server>/pages/viewpage.action?pageId=26510005) for example. So maybe you could do something with those but I'm not sure how they are generated.You could also try to do something with the rest interface and let your developers use it to…

Just wondering: why do you want the url to contain this kind of information?Isn't the content of the Confluence page way more important than the url that leads towards it?Would anybody be actually looking at the url for this kind of information?Best regards,Peter

Hi Susan, No this is not possible. Best regards, Peter

Sorry I don't have any idea's left. Maybe you can create a support ticket at https://support.atlassian.com ?

Hmm, okay my mistake. Just wondering, could you remove the trailing / from your url. (the example in the text you've quoted doesn't have one). Best regards, Peter

Hi Kevin, Do any of these apply: Windows Network Drive To map a Confluence WebDAV client network drive, your Confluence instance must be configured so that all of the following criteria is met: * Uses HTTP (not HTTPS) * Listens on port 80 (not 8080, which is the default port value used by the popular application server…

Hi karthik, If you don't want to view closed items you should remove them from you board filter or a quick filter at the top of your board. But why would you want to do this, those issues are still part of the sprint. Best regards, Peter

Oops, my mistake, I'll delete this answer.

Almar, You can set security on comments : https://confluence.atlassian.com/display/JIRA/Commenting+on+an+Issue In the Add comment part you can read how to set security on a comment. Best regards, Peter

Hi Dev, You should follow these steps to be sure you don't lose any data : https://confluence.atlassian.com/display/DOC/Migrating+to+Another+Database Best regards, Peter

Hi Akash, You can't import them directly. You could try to covert them into Word Documents and import those. Best regards, Peter

Hi Karthik, This is usually a problem caused by expired cookies and stuff in your browser. I would say : clear your browser cache, close the browser and try again. Best regards, Peter

Hi Mikaël, I would recommend you to first upgrade your JIRA and Confluence instances to the latest versions of both. If for some reason you are unable to do this I would recommend you to test it first before doing the migration. There is no information wether or not those old JIRA and Confluence version do support MS…

Yes, could you switch it to something else and try again? It might be that you'll need to tell your JIRA server to use Russian as local language. Best regards, Peter

Hi Sergey, That should be a good one, which encoding are you using on your pc? Best regards, Peter

Hi Sergey, This is probably caused by the encoding you're using on the server and on your pc. Do you know which encoding you're using? Best regards, Peter

If it's a problem with your companies email policy then Atlassian can't do much about it. You could for the moment use the filters from this post : http://blogs.atlassian.com/2013/06/using-watchers-and-mentions-effectively/ (text ~ currentUser()) AND updatedDate >= -7d ORDER BY updated DESC and use them to create a gadget…