Peter Van de Voorde Community Champion

Hi Johan, This KB article should help you out: https://confluence.atlassian.com/display/Cloud/Disabling+or+Enabling+a+JIRA+Add-on Best regards, Peter

Hi Danny, the burndown chart doesn't take the categories into account as far as I know. It will only react when the issue in the utter most right column of your board. So you could map Ready of Live and Live both onto the uttermost right column of your board and that should fix your problem. Best regards, Peter

More information can be found here : https://confluence.atlassian.com/display/JIRA/Advanced+Searching

For example : fixVersion changed AFTER "2012/10/2" and fixVersion changed BEFORE "2013/12/30"

Hi Rahul, You can't restrict the creation of filters, but you can restrict the sharing of filters. If you go to the global permissions page in the JIRA Administration you'll see a permission called Create Shared Objects. If you give this permission only to your administrators and not your users they should no longer be…

Which errors are you getting in your logfile? Best regards, Peter

This is more a feature request than a question. You can create feature requests here: https://jira.atlassian.com/secure/Dashboard.jspa I do think it might be a nice addition. Best regards, Peter

Hi Robert, It depends on the configuration of your browser like Tanner said check out your Downloads folder. You could normally change your browser settings so you can choose where to save your downloads each time you download it. IE :…

Just tested it in our QA environment and it works fine in Jira 6.0.3.

Hi Takar,It's not the Generic Event fired that will cause the mail it's most likely one of the properties of either the Waiting for Support Status or the Respond to Customer step.Jira Service Desk uses a number of listeners to automatically transit issue to another status.If you don't want this happening you'll need to…

Hi Takar, that's how the basic Service desk workflow works : each time your support team posts a comment it's interpreted as a question or answer towards the customer and this will send out an email. I think this is being done using post functions in the workflow of your service desk project. Best regards, Peter

Hi Tally, This can not be done with the standard JIRA or JIRA Agile. If you want to do capacity management you should take a look at the Tempo Timesheet plugin. Best regards, Peter

Hi Priya, When are they getting notifications? On issue create? You might want to check your workflows too, it might be that the notifications are send as part of a post function. Best regards, Peter

Hi Paulie, You need to remove the can create spaces permission from your global user permission for the group. You can do this by going to your Confluence Administration page and selection the Global Permissions menu item from the menu on the left. Best regards, Peter

Can't you just kick them out of all the confluence users groups and then just synchronize again? Just wondering.

Hi Sam, With the Advanced Searching you can search like this: status changed to Closed AFTER "2015/01/31" for more tips, take a look at this KB article: https://confluence.atlassian.com/display/JIRA063/Advanced+Searching Best Regards, Peter

Hi Ziyuan, you could simply use a windows tool like the Snipping tool or any other screengrabber tool the get them more easily. Good luck. And you might create a feature request out of it here : http://jira.atlassian.com It might be some good extra functionality. Best regards, Peter

Hi Ziyuan, I don't think there is a way to save them in JIRA, you could try to find a way to do it with your browser or otherwise take a screenshot of them (which is probably what you are doing right now). Best regards, Peter

Hi Ivan, You should be able to do it through your my atlassian account : https://www.atlassian.com/licensing/ondemand#managingatlassianondemandsubscription-11 Best regards, Peter

Hi Ivan, Are you using the On Demand version or a Hosted version? Which application are you talking about? Best regards, Peter

Isn't is easier to upgrade your Jira to version 5.2 (or even 6.1 for that matter) then trying to create a workaround? Best Regards, Peter

I don't know, I think it would cause a lot of problems, especially if you're removing certain issue types. Why don't you want to migrate your issue types?

Mohin, Just go to your administration console and go to your issue type schemes (it's under the issue types menu). Find the new issue type scheme and select the "Associate" operation. You'll get a list of all projects in your Jira instance, simply select the ones for which you want to start using this new issue type scheme…

Do you want to add an issue type to the issue type scheme or do you want to change the issue type scheme used by several projects in one go?

Hi Matthew, You could simply search for all issues where resolution = "Won't Fix" and execute a bulk action on those issues withing JIRA. https://confluence.atlassian.com/display/JIRA/Modifying+Multiple+%28Bulk%29+Issues You could also save this search as a filter and use it to display only the Won't Fix issues in a list…

Hi Megha, This is a user preference, if you go to your profile you'll see a setting called Filter and Dashboard sharing. If this is set to public all filters and dashboards will be automatically shared with everybody. If this is set to private nothing will be shared by default. As far as I know this is the only setting…

Hi Srikanth, Atlassian Experts are indeed your best option if you need training. We at RealDolmen do provide training for all Atlassian applications, and can customize this training to your needs. I'm sure there are several other experts that do the same. Best regards, Peter

Hi Chris, Have you tried doing a re-index or a restart of your application? This might just be an indexing or caching problem. Best regards, Peter

Maybe this link can give you a headstart : https://confluence.atlassian.com/display/AGILEKB/How+to+find+issues+from+non-started+sprints Best regards, Peter

Hi Chris, In the latest versions of Jira Agile Rank became a custom field. So you might need to take a look at the custom fields tables in your database. Just an idea. Best regards, Peter