Peter Van de Voorde Community Champion

If so then I would recommend upgrading to a newer browser. You could try filling a support request here : http://support.atlassian.com Best regards, Peter

Hi bvce, Do you have any errors in your logfile? Could your users login to your JIRA 4.4.1 instance after you've imported the xml backup file? Best regards, Peter

Hi Leah, This plugin is not available for OnDemand. You can check this yourself for any plugin on the marketplace, here is the gantt chart plugin : https://marketplace.atlassian.com/plugins/de.polscheit.jira.plugins.gantt Just go to the pricing table and click on On Demand at the left side of the Table. Best regards, Peter

Did you change the authentication methods for both incomming and outgoing authentication like Marcus said?

Hi Hareesh, Did you configure the 2-legged OAuth for the application link? https://confluence.atlassian.com/display/APPLINKS/Configuring+Authentication+for+an+Application+Link You do need it according to page I previously linked. Best regards, Peter

You need to create an application link between Bamboo and JIRA as explained here: https://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+JIRA Best regards, Peter

You might not want to delete all users but rather deactivate them. Deleting a user is only possible if you also delete al his or her content. Why exactly do you want to delete all users? Best regards, Peter

Hi Tuananh, You should post a request to https://support.atlassian.comto find out what's happening. It seems to me that they are doing some maintenance. Best regards, Peter

Hi Jenin, You might find what you need in this plugin : https://marketplace.atlassian.com/plugins/com.deiser.jira.profields Best regards, Peter

Hi Karen, This looks like a database error (according to your log files). Those are always difficult to track. What you could do it shutting down JIRA and clearing all the caches and indexes in the data folder. Or you might consider creating a support ticket at http://support.atlassian.com , they might be better equipped…

Hi Hans, Could this help you out? : https://confluence.atlassian.com/display/DOC/Configuring+Captcha+for+Spam+Prevention Best regards, Peter

Hi Michael, It's one of the new design features for the latest version of JIRA, take a look here for more info : https://confluence.atlassian.com/display/JIRA/JIRA+6.2+EAP+7+%28m07%29+Release+Notes Best regards, Peter

If they are known in your system and they are allowed to send emails to Jira to create tickets, why don't you just add them to a group in jira called : email-users which has create issue rights but not the global permission 'Jira Users'. In this way they can create issues in those projects but they don't count toward your…

Hi Ruud, This is currently not possible. Why don't you want to restrict this to your JIRA Administrators? They should now how to do this quickly and how to customize if necessary. Maybe you just need an extra JIRA administrator? Best regards, Peter

Hi Werner, Currently that's not possible, look here for change requests about this issue: https://jira.atlassian.com/browse/GHS-7809 https://jira.atlassian.com/browse/GHS-6858 So I'm afraid you'll have to do it manually. Best regards, Peter

Hi Werner, You can indicate a start and end date when you start a Sprint. It's perfectly possible to change this. So short answer : Yes :) Best regards, Peter

Hi Fabio, That Project Configuration plugin looks nice, if I were you I would test it out between your DEVL and INTG productions, if it does the trick you can start using it. You can download it here : https://marketplace.atlassian.com/plugins/com.awnaba.projectconfigurator.projectconfigurator it has a 30 day trial…

Alex, Which version of JIra are you using? Best regards Peter

Hi Raja, If you want to have a quote you'll need to go http://my.atlassian.com and create one there. You'll need to know the required number of users and the required applications and addons you want. Atlassian Answers is a place to ask question about the tools, not quotes. Best regards, Peter

Hi Phil, Which version of IE are you using? Best regards, Peter

Are you sure you are using the correct Story Points field in you issue screen? Greenhopper has it own custom field for Story Points and this is the default for Greenhopper use. You can normally change this behaviour in your Greenhopper configuration. * Go to your Scrum or Kanban Board * Click on the Configure link * Go to…

Hi Jens, Could you please repost your question? Best regards, Peter

Tnx Udo, I didn't know this yet. Best regards, Peter

Hi Kathrine, They columns aren't saved with your filter, they are saved for your account and applied to all filters you see. So it's not possible to save the columns per filter. What you could do is using a dashboard gadget that shows those columns and is based on your filter. Best regards, Peter

This article might help you out: http://therub.org/2013/07/19/clearcase-to-git/ Stash is a git repository manager, so if you can migrate your code from clearcase to git it's only a small step to put it into Stash. Best regards, Peter

Hi Richard, If you export to Word or "Full Content" you'll get the comments too. Best regards, Peter

Hi Regina, Could you please post a screenshot of one of those pages? That might make your question more clear. Best regards, Peter

I have no idea, but I would love to know why you want to know this :)

Hi Stefan, I don't think that's currently possible but you can add it as a feature request here : https://jira.atlassian.com/browse/CQ/ Best regards, Peter

Hi Stefan, Which welcome screen are you talking about exactly? Best regards, Peter