Peter Van de Voorde Community Champion

Hi Mark, You could use a custom user field to indicate who's the person responsible for raising this issue. You could even use this field to indicate whether or not this issue needs to be raised: * if field not filled in: issue not raised * if field filled in: issue raised Just a quick idea. Best regards, Peter

Hi Aamer, You might already find some information about the integration between JIRA Agile and Zephyr here: https://answers.atlassian.com/questions/249750/jira-agile-and-zephyr-link-test-to-story To really find out all the advantages and see how you can best use JIRA, JIRA Agile en Zephyr together you might also try to…

Hi Izzat, So if I understand you correctly: You have created 1 admin users (in the jira-administrator group) that can login to JIRA. You have created 5 users in a group you defined yourself (different from the jira-users group) 4 of these users cannot login to JIRA, but the one from Nadiah can. Is there a difference in the…

Hi Nadiah, Like Peter says, you'll need to add your new groups to the JIRA users global permission (which is not part of any permission scheme but is global across JIRA). To do this follow these steps : * go to your JIRA Administration Pages * go to User Management * select Global Permissions from the menu on the left * go…

Dmitry, as long as they have an account in Jira they can be notified. So if those people are reporter or assignee it means they have a Jira account an thus can be notified. Best regards, Peter

Hi Blake, You can do this with the notification scheme of your project. Just make sure that on the Issue Created Event you send a notification to both the reporter (the person who send the email) and the assignee (you). And make sure that you select the notify my of my own changes in your profile (so that you can test it…

Hi, You can use the CSV importer from JIRA to import a set of defects from Excel to JIRA. Look here for more information : https://confluence.atlassian.com/display/JIRA/Importing+Data+from+CSV Best regards, Peter

Hi Rahul, Could it simply be that the user has something wrong with his/her pc? Maybe using a proxy configuration that's not working correctly? Or a bad network card? Like Nic says: let them login from a different pc (yours for example) and see what it gives. Best regards, Peter

But as you are using Jira Ondemand you can't create your own templates. Best regards, Peter

Hi Karthik, Adding a new template should be done as explained here : http://docs.servicerocket.com/display/ATLASSIAN/How+to+create+a+custom+event+in+JIRA Best regards, Peter

It seems you need to have the remove attachement permission too. That's only normal if you want to move the attachement instead of copying it.

Hi Jan, You'll need to download version 1.1.1.2 which you can find here : https://marketplace.atlassian.com/plugins/com.valiantys.jira.plugins.exocet.jira-plugin-exocet/versions Best regards, Peter

It does indeed sound like a mailing problem. Might it be that the mails are being caught in a Spam filter? Good luck log hunting!

Hi Kathy, If I read your question correct people who are not in any project role and who have created an issue don't get any of the reporter notifications? Just wondering : was this person logged into Jira when he/she created the issue? And is this correctly represented in the Reporter field of the issue?

David, To stop automatically following everything you touch go to the notifications menu under your profile picture in the upper right of the screen. Once you've disabled the auto follow options you can use the following system as a favourite repository. Best regards Peter

Hi Tim, This is possible if you edit the correct properties file within the plugin jar file. What you should do is the following: * Download the plugin * Open the file with your favourite zip program and extract all content. * Open the scaffolding-plugin-x.x.x.jar file and extract the content. * Find the i18n.properties…

Hi Hiren, If you trigger this listener on every issue assigned, issue created or issue updated event you should be able to add everybody that was once assignee to the watchers (and even the current assignee will be added). It will indeed always be the current assignee you're adding, not the old one. But this will make no…

Use the listeners to listen for the Issue Assigned Event, they can then trigger your groovy script.

Hi Hiren The easiest way might be using the JIRA Toolbox plugin and the watchers postfunctions it provides: https://marketplace.atlassian.com/plugins/com.fca.jira.plugins.workflowToolbox.workflow-toolbox Another option might be to write your own post function using the scriptrunner plugin:…

Hi Hiren, Simply add the assignee to the watchers list using the issue assigned event. This is triggered everytime the issue is assigned (so also when the issue is reassigned). Best regards, Peter

If it costs you more to implement and maintain then it will ever cost them to do it manually it doesn't really work out in my opinion. But if you really need it then I wish you good luck on finding a solution. You could think about doing something with user properties, or defining a different workflow for each departement…

Hi Carl, Wouldn't the easiest way be to simply let them select their boss as the assignee on issue create? If your users can't get that right you've got bigger problems to handle and should think about giving them a Jira training. Best regards, Peter

Hi Peter,What exactly did you upgrade?Did you try to clear the plugin caches?On which system are you running this server?Did you change anything to the Application Links?Best regards,Peter

Hi Siddheshwar, You could try to revert the changes done in the Layouts, you might have accidently removed the button. Best regards, Peter

Hi Siddheshwar, It could be a layout problem, did somebody change the layout of your Confluence Instance? Which version are you running? Best regards, Peter

Hi Siddheshwar Could it be that you are in an administration group that has system administror rights but not Confluence administrator rights? Could you check this out? (Maybe take a look at the groups your user is part of in your profile, and asking another admin to check the Global Permission?) It's wierd indeed if you…

The only reason why you don't see that icon is that you do not have admin rights. You can try to go to this url : http://<your-confluence-instance>/wiki/admin/console.action And see if you get an error or not. Best regards, Peter

Hi Seddheshwar, Can you post a screenshot of what you do see in the bar at the top of your dashboard? Best regards, Peter

Hi ET This is not possible in a plain JIRA instance. You could try something with this plugin: https://marketplace.atlassian.com/plugins/com.kintosoft.jira.subversion-plus But that's only for subversion. Best regards, Peter

Hi Alexander, I don't think this is possible using basic notifications and JIRA. You might be able to do something with the Script runner plugin, for example : nobody gets notified through your notification scheme for the IssueChanged Event. But you create a Script Listener that will send an email to the correct people…