Nic Brough -Adaptavist- Expert

Jason, you are right in saying I'm not grasping what is being asked, but this is because you refuse to answer the questions I've asked to help me to understand what you want. Matthieu, your comment does give me something to work with, and I agree that there appears to be a hole in Atlassian's stuff in knowing "what release…

I would use the "include" (or possibly the include-excerpt) macro to pull the data from the other pages.

What does the application log say the problem is? (Jira home/logs/atlassian-jira.log is the main one although others in that directory might tell you something too) Have you changed the old location of Jira in the server.xml with the "context" directive? has that been replaced in the server.xml file during upgrade?

I have seen what you describe here, an d after a lot of digging, we worked out that Jira was doing it "right" (not necessarily what people expected or wanted, but just correctly according to "agile")

I apologise for my slowness on this. Yes, the answer is that only the very last column is "done" and burndown charts all reflect that.

@garyj - it is never too late to ask! I don't think "maintenance = agent" and "tenant = customer" is a bad model myself, but I do want to explain the context in which I say it. My job is to be a (mostly) Atlassian consultant, but I also own property that I rent out. So I would like to think that I understand your case. To…

Why? If you go to my.atlassian.com and click the "renew" button, you get a renewal. The basics work. Where is it going wrong for you?

A pie chart is not something you use for definitive numbers - no-one reads a pie chart for a fraction of a percent. A pie chart is there to give humans a visual idea of the proportions of the data, and to give us a clickable thing into the detail if we really do want to ask about the 0.0001% that doesn't seem quite right.…

<sigh> you really have not understood the point. It fails when browsers don't behave to standards. On the bright side, it should be a lot better soon, as Microsoft have finally admitted they have no idea how to write a browser (or anything else) and are going to adopt a chromium base. Oh, and slightly earlier than that…

You cannot use injected code on Cloud, so I'm afraid all the stuff you've found about doing it that way is not of any use to you. The only way to remove the comment box from a transition screen is to remove the user's permission to comment. You can do that with either the project permissions, or by adding workflow…

Would it not be easier and faster for them to do the user stories in Jira, as designed?

I think you explained it well enough. You will need to look at each project's permissions to see the rules on who has access and then look at whatever those rules define (groups, roles etc)

Apps for Confluence are generally about adding functions to it, so there's a heavy focus on working with Confluence. You can do whatever you want in your code though. Reading and writing a separate database is absolutely fine, but there's no reason for the Confluence docs to talk about that, as it's nothing to do with…

Can that user create issues in the UI ? (including all the fields mentioned in the error as not being available) If they can create the issues via the UI, then the problem is in the connection from agileworks - it is mis-reporting the actual error which is that the connection is not working (the user is failing validation)

You can write code that can do that. I would look for one of the scripting or automation apps to add that.

It looks like you are setting up the field correctly in your first screenshot, but the second screenshot shows a text field, not a message field, which suggests you have added the wrong type of field. Could you check the list of custom fields and make sure of the field type?

You will need the administrators to reset your credentials.

The "system information" page will tell you what driver Confluence has loaded to enable it to talk to the database. At present, most of the drivers I've seen people use have names that make it pretty clear what they are for - the main ones contain postgres, mssql, or mysql in them. Oracle tends to be something like ojdbc,…

I would follow the documentation, although it is pretty simple - a shorter version is "put your mail server's connection information into Jira's configuration screen for a mail server" I suspect you have already done that though, so I guess your question is being asked because it has not worked. We can't help you without…

What do you mean by "implementation"? There is a REST interface there, you connect to it with whatever you want. My best guess is that you mean "a client that talks to it over REST" -in which case, have a look in the marketplace for apps that are bitbucket clients

Could you explain "script won't work for me"? What are the error messages or results, and what are you doing differently to what Peter-Dave has done?

In order to see and use a board, a person must have * The board shared with them * Permission to see the issues in the projects the board includes (the board will show to them, but not show issues the person cannot see) * The right to log into and use Jira Software I think you need to fix the third point - they need to…

There's no place in Jira to pass in parameters to a post-function. The code in a post-function has access to the whole internal Jira API and gets the "mutable issue" object representing the issue being transitioned and the session data from the account making the transition, but that's all. If you want other data, your…

We don't publish emails here - they get scraped by spammers and scammers. Could you try attaching screenshots at a slightly higher (readable) resolution?

It sounds like you have not set up the Jira systems to be nodes of a Jira cluster properly. You should have another read of the documentation about adding nodes to a Jira Data Centre installation.

You cannot use the database hack on Cloud, as yes, you have no access to the database. You will have to do this by hand - create a new custom field and use bulk-edit or the REST API to copy data from the old field to the new one, then delete the old field.

My "assumption" is based on the documentation and design when I've talked to Atlassian people about improving searches and doing them differently. The purpose of the quick search is to search the whole of Confluence (and, in fact, should be extended to search all linked applications as well!). If you want to search just…

Well, actually, it's not a "field". It's an indicator of where the issue is in the workflow. You don't just set a status in Jira, you have to move the issue through the workflow, (basically, following the arrows in the diagram) Near the top of the issue, there are a number of grey buttons, one of which is the transition…

No, the context path is set as Tomcat loads up, reading from the server.xml. There's no way to change it while the software is running.

As an update, Cloud now has a "premium" option which does give you SLAs (on top of the "don't have to think about running my own computers"), and there's a Chrome plugin that Atlassian are using to demo an overhaul of the UI - a lot of it going back to the server layout which is so much better than Cloud.