Nic Brough -Adaptavist- Expert

Off the shelf, your only option is to upgrade the "master" version to match the newer one (which you should do anyway, as your master version is likely to be insecure and less functional) There are a couple of tricks, but they all absolutely require similar versions to be in use. (For example, you might have success going…

This would put the sub-tasks in a different project, which is nonsense as sub-tasks are part of their parent, which lives in one project. You can't (and don't want to) do this.

You will need to find an app that can provide validation to check the dates, and one that can work out the workflow for subtasks and move them all through it to the desired state when you move their parent.

Use the transitions to move them into the status you need, either by clicking on the transitions when viewing the issue, the action menus in a search or report, or by dragging the cards across a board. If you don't have the transitions available, talk to your admins about your workflow - the transitions are not there, or…

And, when you have that choice, if you pick the wrong way, you end up in a complete mess. There are entire companies built on fixing the mess made by people who think they know what they're doing.

It is #2. My grandfather bought a house built in an old quarry, hence the "distractor" option. But I never lived there. I have lived on "Ferrestone Road", named after the iron ore that used to be under it. And I'm typing this from a school hall that was built in the graveyard of a chapel. (Don't worry, the graves were…

I went with the main ones I could think of on the last thread, and I'm not that interesting even before the couple of quirks, but one of my friends suggested a theme that might be mildly interesting yesterday, so here goes: I have "felt at home" in several places. There is a strong correlation with "where my family is",…

An upgrade will not remove options from non-system fields such as "root cause category". You will need to ask your administrators why they removed the options.

This really does mean what it says - there is a lock file in the home directory telling the current Jira process you are trying to start that Jira is already running. You need to check what Jira processes are already running. If none, then you can remove the .lock file and start a new one, but if the same error happens,…

Resolutions are still global, but controllable with properties in the worflow well before the original question, which is why I said "(and resoltions, to a lesser extent)" Jira Server/DC people got priority schemes in 7.8 (ish, I can't remember the exact point). Jira Cloud people still have global priority lists.

Closest I can get is "Project category", which is just a simple grouping, certaintly not a "program" in natural language. As a consultancy/partner/general-business-using-jira-for-a-lot-of-stuff, Adaptavist groups projects into categories that give a very broad description of what they're for. We create a project (sometimes…

What do the logs say the problem is? Start with a look at <confluence home>/logs/atlassian-confluence.log - this is the application log which, in my experience, tells you about 90% of start up failures. If this doesn't say anything about failing to start, move on to <confluence install>/log/catalina.out which tells us what…

The Cloud services do indeed have a load of logs that those of us on Server/DC can get at. A lot of the error messages in Cloud have been inherited from there when the products diverged, and are now ("cosmetically") wrong, and hence useless. Annoyingly, these messages still tell those of us getting errors to "check the…

I'm with @Stephanie Grice here, but by elimination - 2 is far too detailed compared with the others, and I seem to remember you are a bookworm (not a .303 bookworm though), so that rings of a truth.

I'd like to say I at least try to explain why I think it's a bad idea and what might be a better idea!

I am not sure I understand quite what you are asking, so let me lay out what you could do given my current understanding, so you can tell me what I have got wrong: * Jira install 1, with JSD * Confluence install 1 * You are planning to add Jira install 2, with JSD In this case, both Jira install 1 and 2 can be linked to…

You do not install the bin file - that will be a separate installation (or scrub your current install) Instead of downloading and uploading manually, try the download option in the screen in your screenshot.

Start with defining what you want from these "integrations" and "links".

You might find https://confluence.atlassian.com/servicedeskserver041/managing-the-email-channel-969530896.html worth reading

This suggests that Concourse is not responding to what you are sending. Can you try the calls on a command line and check what Concourse is responding with and look at Concourse to see what the errors are on that side?

Experience and evidence. More than half of my career with Jira has been "fixing the mess made by people". Not so much their own mess, but the mess they make when they break other people's stuff. To the point where we removed project admin rights globally as a result of "not wanting to have to spend even more time…

Create the workflow with a different name, then rename it after you've removed or renamed the old one.

Where is this happening?

I can only see one "waiting for customer" transition here, although it has a name "waiting for customer (2)" which I think is why you suggest it is two. Edit the workflow and rename the transition. My guess as to why it has a (2) in it is that the admin who edited the workflow already had one of that name and could not…

Actually, you can do this now. If you raise a support request with Atlassian support, they will change your url. But they will not do it a lot (My memory is saying max once a year). So be very sure of your XYZ before raising the request!

Site backup/restire does indeed wipe everything. You need to use the "import spaces" option instead. I'd strongly recommend importing into a new empty spaces and then moving the pages you want from that new space into the eventual target spaces - it will avoid clashes and allow you to organise the target space…

It takes the entire hierarchy below that page with it. So you only need to do it for each "top level" page. Or you could make a new page at the top level, move all the other top pages into it and move that single page, unpacking any top-level pages from it after the move.

It looks like you do not have space admin for that space, you'll need one of the existing admins (or a full confluence admin) to let you into it. Once you have admin over that space, you will be able to use "space settings -> Overview -> Edit space details -> Home page" to change it.

You will need an app like the "Table grid editor" to do this, unless just using simple tables in text fields is good enough.

A swimlane can have any (reasonable) query you want, and there's certainly nothing wrong with your JQL there. But I think you're not understanding what a swimlane does. A swimlane is a row that groups together cards on a board. It does not add cards to a board. The cards it groups together must be on the board already. If…