Nic Brough -Adaptavist- Expert

Cookies are saved by your browser, not the server or operating system. You'll need to look to where the browser is saving them, the server software does not have a say in where they are.

You would need to use "move issue", but if you do that, you will lose the service request data. The way Atlassian expect you to work is to create a new issue in a development project when a service request leads to a need to do some development, hence the "create linked issue" function.

Every version of Jira has the ability to customise the priority list. But. For versions below 7.6 (please forgive me if it's 7.4 or 7.8, I don't memorise release notes) and on Cloud, the priority field is global. It has the same list of values across all projects. Server/DC above 7.6 have "priority schemes", but Cloud does…

You'll need to talk to the owners of that forum

Atlassian don't have Scrum Master courses. You will need to find a course that leads to a certification as well, not just any free training.

You will need to write some code for this, either as an app, or using a scripting app. Your code will need to consider new and existing spaces, and probably look at page restrictions as well.

Automation can't do this. You'll need one of the more powerful scripting/automation apps to create this. I want to ask why you want to get an email that only contains data that is obsolete instantly, instead of looking at the sprint report, gadgets or backlog, which will display the current up-to-date information.

Yes, that's a great exploration of the value and concomitant costs of thinking too hard about stretch work. Thanks @Bill Sheboy for that, it's spot on! What I left out of my answer was that while Scrum welcomes and recognises "going over and above", it is only happy about it when stretch work occurs when the team runs out…

Problem is that Atlassian do market and competitor research and feed it into their backlogs. I know they've looked at Azure DevOps and consider it a serious competitor, but I also know they've looked at this particular function and not bothered to even put it on the backlog, so it really can't be that important to people.…

Yes, start with the project admins. You have not told us what type of project you are using, which is important, but that's entirely the fault of both the forum here and myself. (The forum didn't give you enough info to enable you to answer, hence the "unknown" tags at the top right, and I did not ask) In some cases, your…

I'd tend to agree with this, although I would give Atlassian some slack. In my opinion, Next-gen projects are not ready. They do a lot, and an increasing amount of, the basics, but they are a long way off being an adequate replacement for classic functions. I give Atlassian some slack on this because they are gradually…

I think you should be able to write a "user macro" that simply displays "now date and time" when it is rendered. It'll be accurate to a few seconds and stay displayed until the next refresh. I suspect you found nothing about this because no-one really cares when they open a web page. I visit hundreds of pages a day…

I think the starting point for this is metrics - use the browser tools to monitor how long it takes to upload files and what the page is spending its time on.

No change - a project can only belong to 0 or 1 category, still.

Atlassian's docs reach that way, but if you're using that type of board, you can't possibly run into the problem you describe because you can't edit the filter as you have said you have. So you must be using the boards that do not belong to projects.

I think we need to know a bit more about what you mean by library, BE, FE, and your product(s). We can't really talk about structures without a broad understanding how those things interact.

I'm sorry you have had such a bad experience, and have chosen to use the place where documents go to retire instead of a live wiki. If you can't do it in Confluence, there's probably a good reason, like "it's not useful".

Yes, and it's robustly ignored. Like most MS offerings, it's not really a lot of use in real life. If you're going to do Kanban, great, it's fantastic, but do it right. One thing is a common and invariable definition of done. So you don't need it on every board.

IT sounds like the workflow does not allow you to move between the status. I could write a long essay on minor oddities here, but the first step here is to go to your administrators and ask why you can't drag and drop.

I don't think I'd want to do that. Several places I've worked at actively reward the spikes caused in burndown by drawing in extra work. If you did something to stop that showing, then you're a) not telling the truth and b) not able to see where teams deliver above and beyond.

It's a bit "bowl of spaghetti" like here, but for your question, I don't think you need apps or anything. There's one slight problem with your question, but easily explained. You say "post function on a status". Status are not activities, they are a label for "where my issue is in the workflow". So they can't have…

Hi @Krista_McGruder @Marianne Miller started the way I want to - I'm very sorry you're having problems with it. But as she said, we're a bit stuck without more information on what is not working. I've been writing four Confluence pages today (well, more, but most are child pages), all of which need content that I've copied…

You can edit the workflow while a sprint is in progress. But I would be careful when doing so. Pay attention to the relationship between status and columns. The important ones are "to do" and a lot more on the "done" column. The workflow you have proposed is not a problem here, you just need to add a "hold" status to it,…

It is backed up regularly (although my memory fails on whether it's daily or every other day). However, these backups are for Atlassian to be able to rebuild a data centre that is hosting lots of Cloud systems. They are not suitable for restoring single Cloud systems (that said, I've seen it done once. It was not pretty…

I am afraid there is no "undelete project". The issues and the project are gone. If you had no backup, I'm sorry, but there's nothing you can do. Atlassian take backups intended to get Cloud systems back in case of a data-centre wide failure, which will contain your project, but officially, these are not useful for…

You really should change your process. Why are you moving issues at the end of a day? Do they really need to move to a different project? What is the benefit of doing the move? Move is clumsy, and is very unlikely to be of any real benefit. Anyway, if you don't fix your process and still want to do this, you're going to…

We need to know what the field type is before we can tell you anything. Go to the list of custom fields as an admin, find the field, and look beneath its name to see the type.

Two parts to this: * We can't write JQL without knowing what it is supposed to find. How are you telling your Jira issues about the test cases? * JQL finds issues. It has nothing to say about the outputs. You'll need to find a gadget that can read the results of a JQL filter and do the percentage calculations for you. Off…

* I tend to use a simple cron job on a server to poke an issue into Jira over the REST API, but you could also write an internal service using one of the automation or scripting apps that are available for Jira * This cannot be done. Issues live inside projects and have to have a type (all the configuration and storage…

Only partly. If you create a space and allow anonymous access to it, then Anonymous users will be able to see all the pages (assuming no restrictions are set), and all their content - history, comments and so-on. They will not be shown spaces that do not have anonymous access.