Nic Brough -Adaptavist- Expert

If you want to use project import from xml into an 8.8 system, it should have been generated by another 8.8 system. A full restoration can work as an upgrade route if the versions are not hugely different (I wouldn't bother with anything with more than one major release version difference since 5 - so whilst 3.x to 5.x…

There is no way to do this, Jira only reads POP or IMAP (or their secure version) Best you can do without changing to an email provider who does POP or IMAP is to set up a mail server that support a secured standard email (I'd recommend IMAPS), and have your email provider automatically forward the incoming email.

It is defaulted, and used all over the place, but it is not hard-coded. You can not rename the group. But you can create a new group, grant it the admin and application access rights and then delete the jira-administrators group It won't let you do that until there is at least one active user in a group that allows full…

No, Core does not have Epic hierarchy. That is a feature of Jira Software, although you might want to look at Portfolio and Structure, as they can provide more layers.

You can't restrict anonymous access - the whole point is that you don't know who they are, so you don't have any information to tell you what you can show or hide to the user. If you want to lock down spaces to individuals or organisations, you will need to get people to log in, and yes, you will need to pay for each…

No, you can always upgrade, and all your data will be preserved, although some of it will change shape to accomodate new features. Make sure you read the release notes for each mid-level version (so 7.2, 7.3, 7.4 etc) to see what will change and follow the upgrade path as recommended by Atlassian (personally, from 7.1, I…

<sigh> It is not a folder. It's a page, just like any other. The icon with a folder on it is an indicator that the template it is showing is something to do with files. In fact, it's a page that the template will put a "file attachment display" macro on for you. It remains simply a page, not a folder.

If you can't get to your installation directory, you'll need to get in touch with the server admins for their help finding and editing the files.

No, you need to talk to the AD admins. You've said you are using AD for the users, so the admins of your AD system are the ones who add / remove / update people's accounts in AD.

You need to do this because your installation does not match your database. Your steps are wrong because you have created a new Jira that is missing all the config it needs and then pointed it at a load of data it is not expecting to see. A plain Jira install that has not yet run through the initial set up is missing a…

You can simply create a new board with a filter that looks at the CLTECH project. You may struggle with "no issues" though - a board is not a container for issues, it is a view of issues. If you want a board with no old issues on it, you'll need to build that into the filter - maybe a clause of "and created > <date of…

Yes, it is possible. A lot of people use Jira for tracking requests for buying stuff, and adding purchase order creation to the process flow is not hard.

What "task management capabilities" do you mean? Jira is already a fully-fledged task manager, with more functionality than Trello, so I'm wondering what you are missing? 

Yes, your original script had a loop in it, which you have re-implemented here, so it'll go through several creations. But you've commented out all the stuff that works out other parameters you need in the create. To avoid this running for Epics, look at the issue type for the current issue first, and exit if it's Epic

No, there is no such thing as a "folder" in Confluence. To split up your content in the tree, put it on the pages.

Er, you can't set five summaries for a single issue. You need to look through this 5 times, changing the summary on each iteration

Changing users (even removing them) - no. And changing users and permissions will not affect data on the issues, certainly not deleting anything. But user access changes could effectively hide them. If you remove the permission for a user to see the project an Epic is in, or amend the security levels to exclude them, it…

The read-only field is read-only. It can only be set by import or code running inside Jira. REST is an external interface, not an internal function.

Screens are not what determines whether a field is used by a project. A screen is just a list of fields to show to a user when an action needs to know. When moving an issue, it's usually important that all possible fields are available to the user. There is no "move action" that you can tie a screen to, it simply lists all…

You're not going to enjoy the SQL needed to do this, Jira's database really is not designed for reporting and it is the worst possible way to get anything out of a Jira system. The table you'll need is "customfieldvalue". You can join that to jiraissue on jiraissue.id = customfieldvalue.issueid (from memory, field names…

Labels are global objects, not restricted by project or component. There is no way to do what you describe in Cloud - there are no fields that narrow their options by component. Closest I can get you is to stop using components and define a custom "cascading select" field. These can only hold one value though, so there's…

Jira differentiates between projects on the project key. Every project has has a set of configurations (meta data) which determines how it works. The template is used to create a set of configurations for the project upon creation, these are then used by the project and define how it works. You can change these…

You can not change locked fields on Cloud, and probably shouldn't be messing with them on server either - they are locked for a reason - to prevent them being misconfigured I would very strongly recommend that you put the name Epic back in place. Jira Software works with a rename ok, but a lot of apps do not. Please,…

It is valid if you are using internal Jira accounts on Server. If you're using an external directory, you'll have to change passwords in that (Cloud only has external directories effectively - Google, Access and Atlassian accounts - all passwords are (re)set in those systems, not inside Jira)

I am sorry, I don't understand what you are asking for here. I can see you're looking at scripts, but I don't know what you mean by "path for saving those scripts for having an auto complete path while typing the name of the script into the path field"? Could you explain that?

This is one of the wonderful things about coding that makes it look so inscrutable to non-coders. It looks and sounds quite horrid, but isn't really. The word "cast" is the giveaway. Casting one thing to another means that you're changing the type of an informational object from one type to another, with the same "data"…

Yes, you did have incomplete subtasks, because you had put them in a not-done column (not the last one on the board)

> How to run the filter? Click on "filters" or just type something into the search at the top right. > The calendar can only be applied to each Board separately? I can't answer that, you have not said what calendar app you are using to add calendars to boards > Where does the project permission scheme change? Admin ->…

Ok, I'm a bit stuck now. I'm not sure what you are trying to do, or where you are in the process. It sounds like you have done some tidying up, which is almost always a good thing, but where are you with getting your domain set up and working with Atlassian?

There is no "board level" in terms of filters. A board is a view of a set of issues selected by a filter. So the closest you can get to a "board level filter" is "the filter that the board is using" To split your project issues into two groups like this, and then have each group on a different board, edit the board filter…