Nic Brough -Adaptavist- Expert

Are all of these status in the last column of the board?

You can't. The clone process makes a copy of all the core fields, including links. Best you can do is write a second listener that catches the "create issue" event, scans it to see if it has links and was created by your clone, and if it was, strip the links from it.

Javascript can make REST calls to fetch data from Jira.

You'll need apps to provide fields for users I'm afraid.

I assume you are trying to configure mail for Jira Cloud. In this case, please work through https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-979428371.html

The way Atlassian expect you to do this is for Project A to manage their issue as the front end of a request from a person, and when Project B need to do some work on it, create a linked issue in B for B to put through their process, and using the link to update A when it's ready for them to talk to the user or publish…

There's no real list, but the fields you're talking about are specialised custom fields added by Jira Software. They're global, not added by project templates themselves, but by the application. The templates just configure your projects to use them. For Jira Software, they are Rank, Sprint, Development, Epic Colour, Epic…

Could you show us the board filter and the issue view for the missing issue?

What version of Jira are you on? If you are below 7.0, then you need the "Jira Service Desk" app, which you should be able to find under "manage plugins/addons" in the admin section. If you are on 7.0 or above, Jira Service Desk can be added from "Manage Applications" rather than apps/addons/plugins

You can't do that on Cloud. You have no access to the code, and no way to inject arbitrary javascript.

Please, don't SHOUT, it's hard to read and some of us find it rude and dismissive. You will need to analyse where the space is going. If it is the database taking up all the space as suggested, use the database analysis tools to see which tables have become large. If it's not the database, use a disk space utility to see…

I am afraid we are not support, we are community of end-users of Atlassian software. We have no access to any of the details of any Atlassian accounts. There are some Atlassians here, but there's no guarantee any of them will see or pick up any question here. You'll need to log in with the account that set up your Trello…

Yes you can, if the nodes have enough resources to run them all without dropping performance. Licencing is irrelevant - you licence the DC service for each application separately. The pros - it's one node to look after, instead of one per application. The cons - if you lose or need down-time on a node, you lose all the…

Could you explain what you want to see on the dashboard? I'm afraid "I want a query displayed on the dashboard" tells us nothing about what you want (and you can already do it - use your filter to drive a "filter display" gadget)

They aren't going to do that. It does not violate GDPR, and it meets multiple compliance and regulation laws. The violation in GDPR comes when the organisation does not have a process that fits it, not with the software.

* Not natively, reports are expected to be run by the people wanting to see them * Some reports support exports * Yes * Yes * Not natively, a good issue tracker doesn't need templates, as it frames the questions for the user in a way that doesn't suggest you can pre-fill anything * Yes * Yes

So, what you need is for both systems to have knowledge of the same user accounts, and for them to understand that if you have logged into one of them, the other one can use that authentication token to validate access to itself. There are two ways I know of to do that - one is to use the same authentication tokens (the…

There's a number of "create issue when" scripts in the Adaptavist script library, over at https://library.adaptavist.com/search?term=create%20issue Some of these are good examples for creating issues automatically, and are a good guide for coding in general, as they easily translate into code you could put in your own apps.

Start with a look at the memory settings - how much have you allocated to the help for Tomcat? And look at the logs - are they telling you what it is doing when it hangs?

I said "We need to know what the source is, the target, what type of export/import" I am sorry, that was not clear. What is the source Confluence? Cloud, Server or DC? Same for target? And what are you exporting and importing - a full backup or spaces? I'm afraid I can't read Cyrillic languages, and I can't paste the text…

Actually, you don't have a story in two projects, they can only belong to a single project. You do have it on two boards though. A board is a view of a selected set of issues, and you've got the selections matching the issue, so it appears on both boards. Remember that it is a single issue you are looking at, not separate…

No, that's not a bug, it is the system trying to give you the least confusing answer. I suspect your multi-select list has two "contexts" (possibly more, but the case of two is enough to explain it). One of the contexts is for tasks and sub-tasks, the other for all the other issue types. Each context has its own list of…

On the hosting side, look to the Atlassian partners - many of them do Server (and DC) hosting. The minumum service you'll see from them is "we run server for you, take care of up-time, backups, recovery", but most offer additional stuff on top, regular upgrades on your schedule, SLAs, application support ranging from…

What are the filters for the boards?

Depends on the type of board, but the default behaviour of all of them will drop done issues at some point. Scrum boards do it when you end the sprint, Kanban when you use "release". The other boards don't display issues that have not been updated for over 2 weeks.

Glad to be of some reassurance! I also meant to give an example: Imagine you have four issues all labelled "important" * one in a project that is visible to "anonymous" and "any logged in user" * one in a project Alice and Bob can browse * a third in a project that only Alice has access to * the last in a project that has…

You probably want to use customer organisations - see https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-grouping-customers-into-organizations

No. If a Jira dashboard is "leaking" data, then the problem is that the projects and issues are not secured. Where you've seen dashboards leaking data to Google, that data is also available by looking at the projects, issues, searches, reports, REST, and all the other places in Jira that present data. The dashboard is not…

Restoring from the backup has deleted all changes made since the backup was taken. Unless you took a backup of the current system before importing from the old backup, you have destroyed all those changes.

No, each Jira server must be licenced separately.