Nic Brough -Adaptavist- Expert

Ah, I see, you've missed the part about the import file having to be on the server where the Crowd service can read it. I can't help you get the file to the server, I don't know what file transfer or share systems might be enabled on it. 

That sounds like an utterly confused and pointless process. If your team lead wants you to do something new, why don't they just add a new task in your project?

No, you need to follow the installation instructions to tell it where the installation is.

It is not recorded. This is why you should have only a few administrators, and a change control process for managing Jira (most of us use a Jira project for this). Then you'll know who did it.

The file name looks fine to me. I would check the file permissions and ownership - as it seems to be in your documents directory on the server, it may be that the user crowd is running as has no access to that directory.

This is a very clunky approach, and there's a far nicer one for the end-user. Set up two transitions from QA, one to User Acceptance and one to Ready to release. Instead of asking someone to fill in a field, just ask them to use the right transition. If you need the field for reporting purposes, then by all means have the…

Generally, no. Attempts at config wizards mostly failed, with users reporting either "it's not asking me enough and I have to go do almost everything manually later" or "it's too complex and it's quicker to do it by hand". The ones that did work out ok were the project creation templates.

* At it's heart, Jira is a "workflow engine" - the workflows are highly configurable and you can set up a map of any process you want * Jira colours workflow status by to-do, in-progress and done, but you can easily add a custom field for a RAG status or more complex progress indicators * Issues have comments…

To combine Cloud systems like this, I would ask Atlassian. Manually, you'd be creating new sites, exporting and importing data, which is messy and slow. All you really need is an organisational house-keeping run. But that needs admin rights the customers don't have. I would come up with a simple description of your desired…

I don't know - that's what we're reading the logs for. The easiest thing to do is if your server is a Unix-like system. You log in with a terminal emulator, go to the logs directory and use "tail -f atlassian-jira.log". This will give you the last few lines in the log, but it will update if more are written. So then go to…

In the source system, go to Space Settings -> Content Tools -> Export and follow the process to get the xml downloaded Then in the target system, go to Admin -> Space import and feed it the xml file you downloaded.

Cloning takes a copy of something so that you have a separate copy to work on, it's not a synchronisation system. If you need to work on the same issues, then I have to question why you are trying to synchronise, surely you should continue to work on the issues together in the same place? If you do really want…

That option would be in the workflow menu, not the actions menu. If you're not seeing it any more, that means you do not have the permission to use the transition, or an admin has removed the transition from the workflow.

Jira defines "resolved" as having a resolution set. Jira Software boards consider "done" to be "in the last column on the board". Technically, done and resolved are different things, but a standard recommendation for most Jira projects is to set the workflow so that they co-incide.

What is the issue key of issue 10002 and what is the key of project 10100 ?

No, there's no mail options for notifications on admin actions.

Yep, it's a long standing and frankly, dumb, flaw in the workflow editor. Atlassian gave me an explanation of why it is horrible to fix, and said they're not going to invest the time in it because it only affects admins, has a clear work-around and the current workflow editor is becoming less used and also likely to change…

You are not looking at the right thing. You need to look at the validators or code that you have put in that is generating that "please provide a valid value"

If you are asking if apps can run on a server that is not connected to the internet, then the answer is "yes" - the apps run inside Jira Server, and don't need net access (unless that's what they're for, of course)

That section looks ok, your error is somewhere else in the file.

Check the board filter and how the status are mapped into the columns.

* Yes * So the installation does not destroy the old one * No, that would destroy the new installtion Please, just follow the instructions in the guide. They are clear and perform an upgrade. You'll mostly find videos are totally out of date and not particularly appropriate for your set up.

Id and issue key are different things in Jira. Do not confuse them.

You'll need to move to Server or DC if you want to have priority schemes.

No, the backlog and the board MUST share a query, the whole point is that the backlog feeds the board. I suspect you're not quite understanding what the board and backlogs are.

There's no REST API for getting the swimlane definitions yet.

Cloud and server use different storage formats, your only option is to edit the field content.

Ok, so there's an issue which is included on the parent-of, but not in a search. You'll need to look at that issue to see why it is missing from search. Show us the issue header including the project, epic link, labels and type.

"Current" means "the list of columns you currently have chosen to show in the search results screen" You can't export data from issues that are not on the issue. The point of a search is that it shows you the data on the issues you searched for. If you want to get data from other issues on an issue, you'll need to find a…

You'll need to think about how the boards are deciding what to display and change the data on the issue so that it matches what the board is selecting for.