Nic Brough -Adaptavist- Expert

You have run out of connections. As per docs you'll need to increase the pool limit from 30 to the 60 it says is a minimum. This is in the database and application config file found as xml in the confluence data directory.

The server is not where you are looking. You'll need to give it a valid url and a valid account to connect with.

Smart mirroring is not a server replication system, it is more of a local cache of a remote server. If you "cut off" the primary, the mirror will effectively be read only until you convert it to think it is a "primary" and independent of the original.

I am concerned that you have tagged this question with "server". Are you running Confluence Data Centre or not?

You don't put epics or sub-tasks into sprints (Well, technically, you do with sub-tasks, but it's indirect - they are in a sprint because they are part of a parent issue which you take into a sprint) All issues at the issue level will go into a backlog and hence a sprint, the name of the issue type is irrelevant. My guess…

We can't help you with a problem that's in your own code, especially if you have not given us the code. You'll need to debug why the resource is empty in your code.

Works perfectly for us. What are you seeing that "does not work"?

Yes, you need to give it the key of the issue you want to work with.

The right to attach files is granted via the project permissions. The ability to customise dashboards is global, everyone can create and amend their dashboards.

Not really, it's the wrong thing to do and hence there's no way to do it. The ask here was based on not understanding what the creator field is for and using it for the wrong thing. The answer is to use the right field, not amend the wrong one.

No. If someone can log in, they can log in. If you put Jira behind some form of proxy or firewall (which would require its own authentication), you can block access. But I would strongly question the point of doing this. I can't think of any reason to do this.

Do they have permission to see the space the pages are in? What does the mail sent to the page author say the problem is?

You'll need to read the logs to find out what the underlying problem is. "remote authentication failed" really does mean what it says though - you've got invalid credentials for logging into AD, or the AD server is configured to reject requests from your crowd server.

If you add restrictions to pages, they'll disappear from the helpdesk

1) add a condition to the workflow that says "only the person named in the review manager field can use this transition". You may need to add an app to provide the function 2) name the "review manager" in the notification scheme, for "issue updated"

You'll need to use one of the scripting or automation apps to create a "create set of subtasks on create issue" function. Have a look at the automations function in admin first, there may be one there powerful enough to do what you need.

Customers are not supposed to see people in your organisation beyond the person (agents) handling their case. A customer certainly should not have any say in who is assigned as a manager.

Create a field on the issue that you do not map in the request. You'll need to educate your agents on how to set the data in it when the request comes in. Maybe use a validator to enforce entry of the data when they pick up an issue to work on.

I appear to be able to kill almost any plant you care to mention. Heck, I managed to kill a cactus, even while following the instructions to the letter. And those were something like "water me once every four months and keep me somewhere sunny". I don't know how I got it wrong. I do have some survivors though. I seem to…

Apps (plugins) are licenced in the "manage apps" section - should be as simple as "Admin -> Manage Apps" to get to the list (although you may find it jumps to "find new apps" sometimes, so check the list on the left is highlighting manage rather than find) The Git plugin should be listed there, although you might want to…

You can't run them on the same domain as the domains define the systems, but you can have many instances owned by one organisation. I'd recommend selecting names for them carefully and clearly - mine1.atlassian.net and mine2.atlassian.net is not as informative as myorg-internal.atlassian.net and myorg-external.atlassian.net

If you can see "private information" over the REST API, then you have configured your system such that it is NOT private. The REST API respects the security you set up in the application. If you want to secure your data, then disable access to it with your permission schemes.

If you drop the information you had before, we are going to struggle to help, as we are missing information we probably need to see. If you have "lost things through this messaging interface", then it begs a question of what you are doing that loses the things you have lost. Please explain what you mean by "dotmenu" and…

All the REST calls require authentication. If you're seeing "private" information, it is available becuase it has been made public

Well worth asking the author of the app. But we can't do much without still not knowing which app it might be.

You're not in the wrong place, the community is a good place to ask this sort of thing. We're a load of people who are in the same place you are - we use the software (the exceptions I'd argue are the people who are not using it, but might want to, and the handful of Atlassians who are here and also are involved in writing…

That's the problem with acronyms, they're mostly universally useless. Most of my life has computers in it, and I did land on your intention as a "best guess" after discarding another eight possible meanings. /jira create ticket do XYZ for user1 Is the other end of the explanation scale - completely clear on what you are…

Could you explain "RFE" and how you're creating issues from Slack? (there's lots of ways to do it, an explanation of RFE might not be enough)

The community gets "late replies" we measure in months, not hours. We're used to it - we just assume people are busy and that their question is not always at the top of their list. So don't apologise :-) Creating a new one sounds like the better option to me now. If most of your content is stale, irrelevant or inactive,…

I'm going to start on the bad point - the Confluence task management is pretty minimal, not much more than "this needs doing / done". I suspect Atlassian want you to use Trello or Jira if you have requirements more complex. The good point - oh, yes, consolidation. It was one of the several things that convinced me that…