Nic Brough -Adaptavist- Expert

It's not clear what you are trying to achieve. My best guess is that you need to edit the workflow, adding a transition from one status to the closed status, or if there is already one there, check its conditions to see why it is not being offered to you.

It can't be removed

So you've dumped Kanban and moved towards Scrum. "Version concept" in Kanban looks like a variation, but it's not really, it's a bastardisation and something that you should move away from. Do you want to do Scrum, Kanban or Scrumban? To me, it sounds like you're pretty much doing Scrum. I'd recommend you swap your board…

@TR - I, again, have to apologise that you are really very much failing to understand what the community is for. We're trying to help. In this case, I'm also very very curious as to what is going wrong. Your "Nah; you're not. Ive lurked on these boards for years - if I could block you, I would." followed up by a more…

@TRI'm sorry you feel that you only get "baseless arrogance and bluster" I've tried to explain what I am asking for and why. It's not because I think there is something wrong with what @Kristine Williams is telling us they are seeing, it is because I am frustrated that I cannot replicate it on my own systems, but I am not…

Yes, you can use that common component if your projects are running in a context that draws in the Jira libraries that provide it. But I think what you're looking for is the flat "no". Common component in the docs you're reading means "common within the context of the Jira application". So if you're not coding within Jira…

Mornington Crescent. I win!

Given the MS deadline, it will be done before then, with at least a few weeks before to give admins time to adjust their settings. But I can't begin to guess at dates. I would say it's likely to match Cloud (why re-invent yet another wheel). But I have nothing to share, my info is all second-hand from random discussions…

One particular hatred is "ur" This is the one I hold up as an example of why text speak should be excised. "ur" comes out phonetically as "you are", and that is failing a lot of people. Allow me to put it this way: * Grammar: The difference between knowing ur shit and knowing ur shit. * Grammar: The difference between…

@Davin StuderCoriander is one of those weird (north) Americanisms I've never quite understood on how it diverged. Coriander across most of Europe is "the plant, and derivatives", and I don't know where "cilantro" came from.

It's OK, the cake is a lie.

Ah. I am sorry, I did not notice the "free" tag that you gave us. I should have questioned that earlier. I am not familiar with the free version. I understand that it has a cut-down feature set, but I don't know what has been cut. I would guess that your lack of options may well be down to the reduction. But I honestly…

I don't think I was witty - the "oogie to boogie" for example was trying to be light-hearted and it was mostly stolen from "Calvin and Hobbes"! I think what I'd like to add is that you will need to dive into computer-think to be able to do this. Somehow, you'll need to do something that turns your text into data that a…

Great, that rules out some stuff. It does not tell us if there is no route between Jira and the mail server, whether that route is firewalled or the mail server is configured to ignore incoming connections from that route.

This is not actually a Confluence problem. Confluence itself doesn't do SSL at all, other than accepting "https" in its base url. It's a function it hands off to the application server that is running it (nowadays, Tomcat is the only option supported), and Tomcat does support internet standards for SSL. I think you're…

We can't see the whole line of your condition, so we'll be guessing a bit, but could you: * remove the parameter from the .get call. The call is usually .get()?. Not sure there's any need to pass in a null * Hover your cursor over the red x on the left. This should give you a yellow tooltip with an error message. It'll be…

Yes, this is not a bug, but a result of evolutionary pressures. Originally, Jira controlled "create issue" by having a simple "create issue" permission. A transition could be done by anyone who could see and update the issue. But there was a problem - if you could get the right tokens and work out the url, you could…

Thank you so much Scott! I don't know what to say, I'm really touched by everything here!

Ah, ok, you have Scriptrunner installed if you're using issueFunction You should be able to simply invert the last clause - And issueFunction not in commented()

There is a "robust" backup for the systems. Atlassian take a complete backup regularly, so that they, as the "SAAS provider" can rebuild everything in case they lose the systems. Those backups are only really suitable for restoring the whole swathe of client systems, they're not really individual backups of client sites.…

In what case? When do you want to do it and what is the rule for whom is chosen?

And then when I type "sta" into the entry box, the list becomes short enough for me to see the whole lot:

The drop-down list you get when you're trying to choose a field to map to. I'm trying to see all of it. In this image, you can see the drop-down only has a fragment of the options, as there's a scroll bar to the right:

Oh, and when it's dialects - people who see signs like "Ye olde tea shop" and pronounce it as "Ye". In the medieval English Y was pronounced "Th"

The problem is that your screenshots only show part of the list. I'm trying to get to see all of it, because all three systems I've tried to replicate this on (including one that has "states" as a field) eventually list Status as I narrow down their selections by typing. It is possible that someone may have done something…

Have a run through https://confluence.atlassian.com/jirakb/restore-passwords-to-recover-admin-user-rights-972329273.html (it tells you how to work out user names from older versions of Jira, and for the newer ones, you'll get in as an admin, so you can go to Admin -> users, get a list and reset their passwords)

Sorry to be a pain, but I can't replicate "not there" and Atlassian support would ask you the same.

Can you show us a screen shot of the drop-down when you've just typed S into it, then st, then sta ?

Are you in a Next-Gen project? They don't have workflow settings.

Two caveats on database access: * It should be read only almost all of the time. Write should only happen when fixing something that cannot be fixed in the UI, and only when the system is shut down. * It should not be used for reporting, ever