Nic Brough -Adaptavist- Expert

The medical one from my friends in the Southern hemisphere - countries doing social distancing well seem to be suffering much lower incidence of winter 'flu (and anecdotally, fewer colds doing the rounds) The personal one - I'm an instinctive introvert who does not really want to be around people a lot, especially…

Still waiting for any single example where it might work.

Actually, yes, I think I've worked with the app you are talking about. It died because * You should have a single assignee * It's a good thing to nominate other people, groups or roles as the secondary points of contact, but you can do that with custom fields, you don't need an app.

It is easy. One person (the assignee) is responsiple for the task in hand at the moment. I'm not sure where you think multiple assignees might be of any use here?

You would need to run two separate Jira services to do this. Jira, Jira Software and Jira Service Desk are all "applications" that run on a single server, which gives us a single service on a single "base url" You could run your JSD and Software separately, in separate urls, but you will lose a lot of the shared functions…

I have to apologise for my response to this question, because I think I am missing something, but my attempt to try to clarify what I need to ask may be very unclear. What is the difference between the issue types of Epic and Epik?

Yes, most of us would do what you have written there when searching for "project X issues assigned to me" over REST You seem to be doing exactly the right thing. Could you tell us what that returns that is wrong?

Trello is "Software as a Service". You don't need to download anything for most devices as it works on most browsers off-the-shelf. I suspect you are trying to use a Trello-specific client that can be a bit more clever on your chosen desktop. There are a lot of these, and a lot of them are really good. But we can't really…

You will need to use one of the more advanced scripting apps, a dedicated project management app, or an app you write yourself, to code up the process of creating a project and all its supporting config and set up. If you could give us a bit more detail, we may be able to narrow-down your options (my first instinct is to…

There are three lines in here I would worry about: 1. JAVA_HOME "C:\Program Files\Java\jdk-13.0.2" contains spaces. It would be a good idead to fix the spaces things, it can give you problems later, but the thing I am really worried about is the very invalid version of Java you have there. 13.0.2 can work, but it implies…

I am sorry, but we can not help you with that request. We are a community of people who use Atlassian stuff. We've got less access to your licences than you do. You will need to manage your licences for Sourcetree within your account. I'm araid we cannot do anything more than ask you to look at your account.

Jira Server 6.x is way too old to generate fully compatible exports for the current versions of Cloud. You will need to upgrade to Jira 8.10 (you might get away with 8.5 or above, but I wouldn't bother looking at anything below 8.5), then do the export and import.

I tend to keep them under source control, and run a diff when I do the first test run of the upgrade - a diff tool tells me when changes need reapplying and where, and some can do some of them automatically (usually the less complex changes)

Looks like a good process to me. One trick on item 7 though - before stopping Jira to run the installer over it, visit the system information page, there is a section in there for "modified files" which will list all the files the installer is going to overwrite. For troubleshooting after upgrade, your cleaning of the log…

Ok, well I visited eventid.net and see it is nothing to do with Atlassian software, so I think you've landed in the wrong place to ask questions about it. My best guess is that Altair use Atlassian Confluence for some of their public documentation and you've followed a link for "help with Confluence", rather than a link…

The "solution" is to do what you're doing - keep a copy and apply changes back into the new one after each upgrade. The installer would need a lot of coding to be able to this itself - it would have to be able to read your server.xml and understand all the changes you have made to it (and why) and re-apply all of them into…

Ok, the solution I gave does technically do what you need, in reporting issues to users that they need to do something about at the right time. But I totally understand that it is not quite what you want. I think there are some problems with what you're describing now. Fields do not drive notifications, they're just data.…

So, there is an update here. Good thing: Atlassian have got this on the to-do list, and it is something they want to do. Sign up as a "watcher" on https://jira.atlassian.com/browse/CLOUD-6999 for updates. Bad thing: After 9 years of not getting it done, they've recently announced it can't be done until a load of other…

Atlassian and community champions can remove content. We tend not to, as almost all questions are valued and often get answered, and we'd rather people saw questions that have good answers. But when a questioner would prefer it removed, we respect that. Let us know if you want it removed with a quick comment here, and one…

I'm not sure having a default value is of much interest when you're trying to slim down your custom field list. I would be looking for fields that have low usage, or similar names to others to see what you might merge. The default value only really becomes useful after you have identified a field that might be worth…

For notifying people, you will need to set up something that Jira can send data to that will then ping their 'phones. My 'phone has email, SMS, Slack, the Jira app, and several other things I could use, but you'll need to decide what route you want to use. For the other side, you'll need to get them to install tracking…

Admin rights give you the power to administrate the system. They are not "can see everything". If a page is restricted to groups A, B and C, then people in those groups can see (and search) them, but not admins because admins are not on the "allowed" list. As an admin, you can go into a space and see the list of restricted…

Could you explain what you mean by "text is shaky"? Is it moving, or blurry or something else? Do you see this problem in other browsers?

This does not appear to have anything to do with Atlassian, but I can't be sure because I don't know what app you think you have bought. Could you tell us which app you are talking about here?

The simplest solution is to make the field optional in the field configuration for the project.

Jira doesn't have fields that work that way. The closest I can get is probably the Table Grid - https://marketplace.atlassian.com/apps/1217571/table-grid-next-generation?hosting=cloud&tab=overview

I have run into this when using zip utilities to re-pack files. Try using the java command "jar" to recreate new jar files, rather than zip and rename.

@S Hoover - no, it's nothing to do with my employer. I have spent a lot of time working with systems getting rid of "pretty" colours in order to make them usable for people with different sight capabilities to me. A lot of it prompted by a large charity for people with sight problems. There are only about four combinations…

They're not stored in the database, attachments are kept in the file system. Look at <confluence home>/attachments

There is nothing to enable, Cloud has a web UI and a REST API automatically.