Nic Brough -Adaptavist- Expert

They were missing a status mapping into a column, if I read it right.

I'm pretty sure it will have given you something, at least an error message to tell you why it's not doing anything.

What are you doing to the sub tasks that avoids firing issue updated?

Yes, you will need to uplift the licences for the apps - they need to be licenced for the same number of users your system is licenced for.

This is a function of your browser - the escape key is the command for "close window".

That's nothing to do with the question, but it is what it says - you have a corrupted issue in your database. Try the integrity checker first, but I suspect you'll need to fix it by deleting the issue.

Could you describe "can't edit"? Why can't they edit? Is it because the option does not appear in the menu, or there is a large penguin sitting on their keyboard, or nothing happens when they click, or...

From what I can see, the database doesn't record that, the server just asks git what the count is when it needs it.

That has nothing to do with this question.

From your labels and screenshot, I think you are using Atlassian Cloud. This cannot (yet) support Scriptrunner Behaviours. I am sorry, but you will need to come up with a different way to enforce your rules. If you could describe what you need here, our more Cloud-focussed members may have some great ways to do it.

My instinct here is that there may be something wrong in your browser. Two Atlassian sites showing the same problem to you (but not to other people) suggests the problem is client-side, rather than server. I know I have problems with Atlassian sites regularly, but when it's not something my colleagues are also finding, I…

If I have read this right, I'm afraid I need to say that it is completely wrong. The installation asks you to provide a user name and password for the initial admin account. That's it. It doesn't guess anything from your email (it can't - I've got 50-ish email addresses that this computer is aware of in various programs -…

No, the api respects the UI settings.

I'm afraid a truly anonymous poll is essentially useless. How can you stop it being gamed such that people can make multiple votes?

Please, STOP SHOUTING, it is hard to read and a lot of people find it rude. Yes, BigPicture supports exporting its data in some ways. You'r going to need to explain what you want from an export in more detail.

I have left this late becuase I have not been able to explain how much I appreciate this being a good idea. I would love an AI or even just an Expert System to help us out with entering useful data into any system! Jira isn't set up for this sort of stuff though. I feel it's moving the right way, but it is a long way off.…

That's also a good solution. I tend to try to stick within Jira, but that's because I try to keep up with it. I am never going to knock "export and reprocess" when Jira (or any other system) can't give you a direct answer. That did lead me to another possbility - a script that can run many filters over REST. But I think…

So, I have messed up here. I apologise for wasting so much of your time here. I completely forgot all the emails are produced in pairs - text and html. You mentioned footer.vm for the text ones, and I think I got the answers for those right, but then ran with just that one half of them. But I completely forgot the html…

The commercial licences for tiers of 25 users and above (Jira Service Desk is a different number of agents, which I have never been able to remember) can raise support issues with Atlassian directly. Community answers though, are often very very good. Yes, I understand "random answers may not help", but there are some…

It is, but only for people who have broken processes that lead to a perceived "need" for more than one stauts field. Why have you got 40 fields with "status" in their names?

The SEN is of no use to us at the Community, we don't have access to the licencing systems (well, some of us have some access, but it's limited to people we have a formal working relationship with as a partner of some sort. And there are Atlassians here). However, there are two separate things here and I suspect this is…

I can't see what problems would be fixed by cluttering up a display with checkboxes all over the place. There are a couple of open requests for improving how the bulk-edit works, but nothing for throwing it around everywhere. The improvements I personally like the look of are on the second screen. As now, you run a filter…

With Scriptrunner, there's a couple of options. Combining hascomments with aggregatefunction might be able to give you the plain numbers in a search. But I'd be tempted to go the field route. If you use a plain numeric custom field, you have an instantly searchable and sortable display of "number of comments". There are…

You have a field called "Vertical Alignment", which is not on the "create" screen, but is either set mandatory in the field configuration, or is checked by a validator on the "create issue" transition.

For a small handful of issues, the easiest option is probably just to find whatever emails had been sent about issue changes and manually create a new issue as a replacement, with an explanation of why it's different to the old one. I'd also remove all the "delete issue" permissions from all the schemes, just to prevent…

I'm afraid that without coding, a one-by-one "<custom field> is empty" is the only route you have. If you are going to do it manually, there is one trick to make the seach a little faster. Create a filter for "all issues" and a new dashboard. Add a single "filter statistics" gadget to it. In the settings for that, select…

This is an outlook question, not Jira. Jira will need to be sending you the notifications, but then you'll need to configure outlook on your machine to play the sound when a new email arrives from Jira.

It's perfectly clear what you are saying, my point is that you're making an assumption that is wrong. A system that has a system that notifies people of change will generally be expected to send those notifications out, and most people expect them to explain the change so they don't have to go visit the system to find out…

Ohh, that's really good to know! Thank you! I too hope they fix it and put back in the basic [<space>: new page title] linkage that server still has.

I don't understand where you've got this idea from. The default is what everybody (except you) assumes it should be. A notification that something has changed goes out with the details of that change to anyone who has access to see the object and has enabled the notification. This is normal, assumed and expected by…