Nic Brough -Adaptavist- Expert

They would need to be watchers on the sub-tasks, as you suggested already.

My screenshot was of part of the list of custom fields on the Jira I had to hand. As an admin, go to Admin -> Issues -> Custom fields - it would be interesting to see all of your sprint fields and their types.

Your script is may be using a call to the Jira API that was deprecated in 7 and removed in 8. Or it may be using a call that 8 has changed the usage of, and now returns null when given your parameters. If you want our help fixing your script, we'll need to see it. Specifically the bits that get the object against which you…

The error happens because your question in grammatically unclear - you've got two questions with potentially very different answers in it. In English, this is one of the examples that absolutely proves the need for punctuations like the Oxford comma and braces. Computers require that preciseness, they cannot infer the…

There is no difference in the REST API between the standard and premium options. API calls are not monitored any differently to UI access (in fact, a lot of the UI is made up of API calls to itself). When counting Automation actions, it is the action that is counted, not how it is triggered.

Yes it is. The question references a document about shared configurations (albeit 5 years old) and the answer is framed around the question and what was in that doc. That does make it less clear if you don't read the doc, but to re-answer your question without referring to the doc: It's not "retroactive". A project has…

It would be a very good idea to go back to using the REST API. SQL is the single worst way you can get data out of Jira. It's complex, messy, potentially slow and inefficient. A very simple an obvious example - look at an issue. In the UI, you visit a page and you can see the issue. With the REST API, you can say "give me…

Your use case is right. Atlassian Cloud does not support it. (Server and DC do).

There is no quickstart guide (or even image) for Server versions of Jira on AWS, it's pretty much "follow the standard installation on a server or virtual machine, and adjust to AWS as needed" For a single node DC version though, that should work fine. After all, the first node you build in a DC should be fully functional…

Nor do I! An off-the-shelf Jira will work fine at that scale, and that's set up with less than 1Gb heap size! This suggests there is something else wrong. Do you have a lot of apps and applications added to it? Do you have automations or external calls hitting it? Is it possible to monitor the server while it is running to…

Start at https://confluence.atlassian.com/confkb/migrate-users-and-groups-from-jira-or-crowd-directories-to-a-locally-managed-directory-310379615.html

This is one of the reasons it is a really bad idea to use SQL on a Jira database - it's not a database, it is just storage, and all the releationships and logic is done in the code, not the database. Your SQL needs to be amended to understand that when an issue has no label, there is nothing to look for. An issue with 3…

If you are on Confluence Cloud, you will not be able to do this. It does not support installable apps.

Ah, ok, you say "I have two [sprint fields], and both work in the same way." That is probably the root of the problem. This implies that your sprint fields are not sprints, but something else (a string or select list) called sprint. The openSprints() function only works with fields of type "jira sprint field", which you…

sprint in opensprints() works fine for me, so I suspect there's something else wrong here. Could you check how many fields called (anything like) "sprint" you have?

You cannot delete your account because it is is named as contractually responsible for some things. You need to get rid of those responsibilities, either by shutting them down, or by passing them to someone else. First, go into the accounts that are set for auto-renew and turn them all off, that may be enough to allow…

How are you doing the user test in bitbucket?

Annoyingly, no, you have to read back through the history to work the first change to a field (if any) and then read its "from" value.

That would be adopting option 2.

There are two things this could be. First, your connection from Bitbucket to AD is configured with some sort of filter which limits the accounts to a subset of people in the directory (for example in a multinational company with 100,000 people, you might want to do something like "only show us people in the UK…

I'd want to try testing with a user in your AD that exists.

What do you mean "how to distinguish them"? You have given them different names so people can tell which one is which in the issue view and reporting. That's the only thing I can think you might mean by "how to distinguish them"

We cannot give you a definitive answer here, as we have no visibility of your systems. The best we can do is say that you need to ask your site administrators for access. We cannot tell you who they are either, we're mostly end-users of the software, like yourself.

Sorry, I know that is not what you wanted to hear. There is a minor thing that slipped my mind - I am increasingly finding people moving to Confluence because they can import Word docs as pages (or sets of pages), thereby enabling the documentation to become "living objects". Docs that can be edited collaboratively in…

No, because you're effectively working on single objects that are outside the application within which they are held. To do collaborative editing on an attached object, you'd need the provider of the editors for those objects to implement collaborative editing in their editors and then make that functionality available to…

Thank you! I'm glad you got there (and didn't need my cross-posted essay to get there either!)

Sorry for the delay in response, I am not the most organised of people. Short answer: "They are in different screen schemes" means you are doing the right thing and you will not break the associations. (And, as reassurance, even if you missed it and got the wrong scheme, you will not have done any lasting damage to your…

There is no screenshot. Could you expand on "unable to access it"? What is the error message? (or a blank browser window). Have you checked Jira is running?

The Jira Java API packages are pretty much useless to you outside Jira. To connect to Jira and "pull" data, you will want to be using the REST API, for which the Jira Java API packages are useless, they have nothing to say about what you'll get back from REST. Could you explain what you are trying to do? With the data that…

The sub-filter is intended to filter out things that you have "released" from your Kanban board and hence do not need to see on it any more. Note the your sub-filter says "the current fix version is unreleased, or the issue has no fix version" and compare that with what your people are doing: "... and puts the issue in a…