Nic Brough -Adaptavist- Expert

Sub-tasks do not matter to Epics - they are part of a story that may be in an Epic. There is a weakness in Jira in that sub-tasks do not inherit something that enables easy reporting on them without having to go through their parent story. All the "fixes" I know of rely on automation or scripting of some sort.

I think you have missed the point of the conversation above, but that would not be a suprise as this is not obvious and I do not think the language in the docs helps much. Put simply, the Jira issue key and the Jira issue ID have nothing to do with the ID in the import file. The import-issue-id does not have to be unique…

What have you got as the context entries for the two services?

I'm curious as to why it takes 30 minutes to change the permissions. Do you have a huge amount of attachments in the system? Millions?

There's no way to do this, an incident is an incident. You could choose a better word for your audience maybe, although I have no real suggestions.

It is totally counter-intuitive to us. It works for the computers. Sometimes I'm quite sad that I understand them on this level. Still, I hope the example wasn't too convoluted, thank you for the "interesting", that's much appreciated!

It's a logical thing that where humans are mostly woolly thinkers because our easy assumption works fine most of the time. TLDR: you can't report on what isn't there. We conflate "nothing there" with "does not have a value", and that works most of the time. Think of the simple question "is that unicorn pink"? It makes…

Not quite. You can't turn off time-tracking if any project does want to use it. But you can remove all the work-log permissions on a project by project basis (and remove the time-tracking field from screens if that would help)

You cannot set that up. You either need a string of separate Cloud sites on one level, or a single site with the business units working in silo-ed projects and spaces. If you go for the first, you will need to licence each user for each BU they need to get into, either with the same domain accounts or different ones. But…

No, you will need to install the Okta add-on to enable it.

Do you mean JQL (Jira Query language), and not Jquery (javascript query)? It heavily affects how we try to answer this question.

Sorry, that needs an equivalence, not a set operator. try ...y) == 0 )

The theory is that as a SAAS offering, you shouldn't be worrying. In real life, you do, large numbers of custom fields do have poor performance effects on a Jira. However, since Jira 8, one of the biggest drags they were causing has been massively reduced, and Cloud doesn't suffer from that any more. You're right to want…

Add-ons are mostly .jar files (or a related thing, called an obr) You will need to download and install an add-on for this. See https://saml-doc.okta.com/Provisioning_Docs/Okta_Jira_Authenticator_Configuration_Guide.html

The screens you see as you move issues through a process are all "transition screens" - they are determined by the workflow. If you are using the same workflow, then you are using the same screens for each action. Some fields those screens select and present to users are however subject to some other configurations in the…

You have tagged this with Jira Cloud, but if that is right, then there is one very different answer I need to give you. Assuming you meant Jira Server, then the error is almost certainly what it says it is. You are running Jira on a server and have an Apache (or other) proxying web-server in front of it. You've configured…

The process running ssh-askpass does not have permission to use the program, or the program is not installed on the path you have given. It may also be that the program cannot access another file. Log on to the server you're trying to run it on and see what happens when you run the command manually, ideally with a…

No, your two Jenkins are differenct services. You'll be able to re-use, as in copy, almost all the config and have them behave the same (in Crowd terms), but you can't have one application pointing to many applications

This error is not usually a licence error, it's often your system trying to use an incompatible version of Java. Sometimes it's down to ownership of the files on the server, and it can be other installation problems. I would want to find it in the logs and then read the other errors either side of it for a better lead on…

You would need to edit the workflow, looking for, changing or removing validators on the transitions.

What have you got for the proxy and reverse proxy lines in the Apache site file(s)? (it would be good to see both pairs - Jira and Confluence) What changes have you made to the server.xml for the two systems?

No, the installers do this check because you should have the directories owned by the user who will be running Jira, and if it's not right, Jira may fail.

Either ssh-askpass is not installed there, or the permissions are set to not allow your process to run it.

Because once you've used up the remaining estimate, you've used it. Logically, you cannot give a negative estimate. When you do go over the estimate, the numbers become an excess instead.

No, they're no different to other things that go over the network.

They already do a process of review and update on their docs and software.

Loads. See https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html

For 1-4 and 8, I'd use Jira, for 5, Bitbucket, 6 and 7 is probably Confluence.

I don't know what videos you've been watching, but there are reports available, via both project links and by creating dashboards

What errors do the broken users encounter when they're trying to use it?