Nic Brough -Adaptavist- Expert

So, it depends on where you want to do the work. * If you want Confluence to extract data from the remote Mongo database, then you'll need to do some coding in Confluence. You will be need to write something that can connect to Mongo either with a database driver/connector or by reading it indirectly via an API that some…

The issues "field" there is not a field. It is a box that is part of the "linked issues" field. The description is coming from the description of the "linked issues" field, so check what that has in the description in the field configuration.

You will need to talk to your administrators about this - we have less knowledge or access to your Bitbucket system than you do.

Could you rephrase your problem a little to make it clear? You repeatedly use the phrase "resolution status", which is confusing because it is not clear whether you mean resolution or status when you use it. Resolution and Status are two very different things, and an answer that deals with your problem if it is one is…

There's are two questions here, to my mind (I am an Engineer by training, so quite a lot of reductionism goes on in my head) First, there is the field type. A user field has a set of options that should represent user accounts. It might be limited to a sub-set of the whole list, but a user field can only contain objects…

It's not "Jira decides", it is that Atlassian have chosen not to implement it natively. There is a significant difference between "you can't" and "we choose not to do it ourselves" I am biased on the subject. I've wasted vast amounts of client time and money cleaning up the junk templates usually leave behind. You are…

To work out if you are on Cloud or Server, use the Help (? icon near top right) -> About option. This will give you a version number (in x.y.z format) if you are on Server, and no number at all if you are in Cloud. If you are on Server, then we, and Atlassian, cannot really help you - you'll need to ask your colleagues and…

I cannot find a way to change the search engine - could you explain how you are doing it in Server?

This suggests that an admin has made a mistake in the config for Synchrony, probably while trying to increase the memory for it. There's several ways to configure Synchrony and no easy way to tell which one you are using, so please have a look through…

I am sorry, but I am struggling to be clear on who is getting emails from where. I'll try to simplify - is anyone getting emails from Jira? 

Atlassian Cloud does not provide any DNS, beyond registering your <chosen name>.atlassian.net so it resolves. Could you explain what you are trying to do and why?

Start at https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html The decision about version is not one I have a really simple answer for. Yes, "latest" is (almost always) a good move, because it's "better" than older versions on many levels. I have a slight reservation about using x.y.0…

Workflow is decided by project and issue type, not customer. So Jack's "separate projects" is by far the easiest way to do this. The more complex or clumsy ways to do this would be * Have different request types for the customers (and hence have to worry about how to prevent customers raising request for the other…

Jira Service Desk and Jira Software are applications that run on top of Jira (core). Their data is all held in the Jira database. So you just need to look at the where the Jira data is.

There's a sample script with the basics at https://library.adaptavist.com/entity/update-a-single-select-drop-down-custom-field

If you have Cloud premium, you will be able to create whitelists of places to accept access from (bear in mind that this is only low-level protection as it's really not that hard to spoof ip addresses)

That would not make issues disappear, I think you've done something else to cause that.

Nothing happens for existing users (it can't - the passwords are not stored, so Jira cannot assess the "strength" of an existing password). When someone creates a new account or changes their password, then the new rule will be enforced.

Javascript in a field description is a terrible way to do this. It will fail in the future, probably needing rewriting every time you upgrade (and eventually it simply won't be processed at all, Atlassian are expected to remove the ability to do it soon, as they have in Cloud), it's unreliable as it won't be run if you…

Have a look through https://library.adaptavist.com/search?page=1&products=jira&term=select - there are loads of scripts there that could help you make fields interdependent.

Right so nothing to do with select lists. You could use the simple table formatting in a rich text field natively, but for a proper table-as-a-field, I would reach for the table grid app.

You will need to talk to your administrators - they need to amend the workflow post-functions.

You don't need i, you shouldn't be trying to use the v1 API, as it's going away.

No, though you could explore a templating app 

Repeating part of your question is not explaining what you are looking for. Could you explain what you are looking for clearly?

No, the comparison function only exists for page history

Where in the process of "create user, add the new account to the project role" are you stuck?

The log I saw there is from a Jira that has gone way past the installation . So I am a bit list on where the problem is.

Probably, but it is impossible to say without more information. You say no customers get emails, does anyone else get them? The service desk and/or developer users? What do thye get?

It is not clear what you are looking for here. You've described a set of lines of text as the goal, but then mentioned cascading select and tables. Could you explain what you are looking for clearly?