Nic Brough -Adaptavist- Expert

No, you need to do an export and import as well, if you want to keep anything. Just repointing the dbconfig file will make a mess, because you've got data in the home directory but no matching data in the database. I would run a backup of your current system (export to xml), then install a new, clean Jira server entirely,…

Two for server. The REST API you've already found. The internal Java API can be used by apps you write to install in Jira Server (including a couple of apps that enable us to code inside Jira, you can find them in the marketplace) An app written for Jira would certainly be able accumulate your data faster than hundreds of…

Columns are (groups of) status. With your new column, you need to map a status into it. Open up your workflow and edit it again, but forget columns, I think you need to add a new status to your workflow, along with at least one transition into it, and at least one transition out. Then go back to your board and map the new…

There's no report like this in Jira off-the-shelf, but I can get you the table. Run a search for "issues I want to report on" ( maybe "project = X and resolution is empty"). Save it as a filter with a good name. Go to a (new) dashboard and add a "two dimensional statistics" gadget. Set the inputs to be * Your filter * X…

Time-tracking is a compound system field, not just a simple data item, you generally can't just set it to something directly. Even when it is on the issue edit screen, it doesn't appear as a simple field. See https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put…

It's not in space tools, it's a global configuration. You need to be an admin to set them up - click on the cog at the top right, and you should find "shortcut links" in the left-hand bar on the 5th or 6th line. You can use macros on Cloud, but not user macros.

No change, you'll still need to implement your own button with an app, or by hacking the core. You could also add a button with Scriptrunner's "web fragments" option. However, since version 4, I've regularly been caught enabling the sub-task section when there are no sub-tasks. You get the header for the section with no…

Yes, you can. Assuming you have a "task" standard issue type, you can simply create it the same way you create a story, there's no need to link it to anything (unless your admins have defined something that requires a link). However, I suspect you might be thinking of tasks at a sub-task level (also a perfectly valid thing…

When I include a port in a base url, I see it in the links it sends out in emails and obviously in the internal urls where it points to iteself. Could you tell us what "generated links" you mean?

See https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html

Sorry for the delay Your script is trying to return dateToConvert.toInstant() But you do not define dataToConvert anywhere.

1. If you are using classic projects, then possibly. You will need to add the new type to the "issue type scheme" for each project, but the issue type scheme can be (and is intended to be) reused - if your projects are all using the same scheme, you will only need to add it once For Next-gen projects - yes, you will need…

There's two ways to do it: * Use the advanced search keyword "changed". This currently only works for a handful of system fields though * Read the history of the issue. This contains all changes, but off-the-shelf, you have to manually read each issue history separately. With a couple of apps that provide JQL functions or…

No, absolutely not. 8.8 and 8.12 have different databases. If you connected the 8.12 to the database, it would upgrade it and the 8.8 instance would stop working. However, you would not be able to do that at all, as Jira will only allow you to connect one Jira to a database, any second instance would detect the first…

The binary installers are built on top of the archive and they're intended to make it easier for manual installs and upgrades. The archives are more of a basic thing, better for people who want to script and automate deployments, or have customised installations - Adaptavist (and many of our customers) have processes that…

Because you don't need it in any of the frameworks Atlassian are aiming Jira Software at (and Align, and the rest). Plain Jira (Core) is an issue-tracker. It has issues (stories), and a single layer of sub-tasks beneath them. Jira Software (Agile/Greenhopper) added Epics, as Agile suggests a layer above stories. Epics were…

Not quite a variable, but there are a couple of options. Have a look in the admin section for "user macros" and "shortcut links". User macros are more powerful, but not available for Cloud, and probably overkill. I think the shortcut links will do what you need.

I usually start with the person who told me I needed to use Jira (ideally the person who created the account for me if it wasn't a self-sign up), then look to your team members.

Unfortunately, it's what I said in the answer in 2016, and the comment on it is wrong.

What does the log file say the service is doing? Look at <confluence data>/log/atlassian-confluence.log and then <confluence install>/logs/catalina.out

There have been a number of requests in the past, but Atlassian have closed them all with "won't do this". You could try raising another over at https://support.atlassian.com/contact but I'd expect it to be closed as a duplicate.

You do not. Custom fields only exist at the issue level. Projects do not have fields you can add to, just a standard set of system fields - name, lead, key, category and description. You can distinguish between projects on their name or key, you don't need extra fields to do that. Category can be used to group projects…

What type of field is it?

Could you please tell us what the searcher for the field is?

Check the permissions and ownership of the Bitbucket data and installation directories - they should all be owned by and permissioned for the user that the Bitbucket service runs as. You should then be running the backup as that user as well, not as an admin.

Documentation updates are usually requested via a support issue, if you raise it over at https://support.atlassian.com/contact

And the second half of the question?

That does not explain what you mean by "query all existing link types and names for an end user"? Could you explain that please?

You don't. There is no "escalation", the community gives answers when it can.

The closest you can get is to proxy Jira such that it runs beneath the domain your web shop (e.g. mydomain.com/shop and mydomain.com/jira )