Nic Brough -Adaptavist- Expert

Sub-tasks belong to a project - any issue in the project can have sub-tasks of any type that belong to the the project. When you click the "create sub-task" button, it will ask you which type you want to create

I LOVE FLAN too. Not as hard to buid as most people think, and always gets a lot of love from the audience (eaters)

Ah, yes, Atlassian have fragmented their download archives, which is a bit annoying frankly. For some reason I've never seen explained, they have Long-term-support and latest on one page, at https://www.atlassian.com/software/jira/download. That makes perfect sense to me - new people will want one of those two, and…

There are two parts to this question. The main one you have explicitly asked is "how do I connect another machine to the server" - there are several ways to do it, but the best option for getting started is simply a browser. Let's say you have installed Jira on a server called "Charlie" with an ip address of 192.168.1.42,…

Hmm, that rules out the obvious candidate. What are the symptoms of "cannot change it"? Can you enter something but it does not stick and refreshing takes it back to 12AM? Or can you not click to enter, or you can but it ignores keystrokes? That sort of description is probably what we need.

You'll need one of the scripting or automation apps - one that can read the user's account to get the domain and then work out which component to set.

Confluence is not a file manager, it does not have "folders". The closest you can get is to assume the page tree is a directory structure, and hence attach files to pages within a tree.

And that tells us: * Tha it's nothing to do with "a new trademark app". It's an established app for Atlassian stuff that is not hosted by Atlassian. * Nothing more about the question. To get an app running for Atlassian Cloud, you add it to your system. That's it. So, we've moved on a bit, we now know we're talking about…

Ok, that's the most common culprit behind this behaviour, worth ruling out before going into a load more detail. If the resolution is not being set because it is on the create screen, then it must be being set by something else. The next most likely culprits are a post-function, automation or listener doing it, and there…

Could you explain in more detail please? I'm not sure I understand what "two resolution text" is. Do you mean you had two resolution fields, one with a resolution and another with custom text? I think we might need screenshots to see what "resolution text is not displaying"

But the cake is a lie! Right? (You know someone was going to say it, might as well be me)

I would not bother with the second suggestion - 6.1 to 7.0 is theoretically ok, but of around 30 attempts to do 6.2 or lower directly to 7.0, I've had a 100% failure rate. Take your 6.1 to 6.4 first - that is a moderately painless upgrade. 6.4 to 7.0 is not painless, but it's a fraction of the pain you'll feel trying to…

On Jira Server/DC, I would create project categories for Apps and Websites. However, on Cloud, Atlassian have dropped that function. There's nothing that would enable you to categorise your projects like this. So I'm afraid you can't do this.

Backlogs are part of boards, which are views of a selection of issues, not a container. You can't know what backlog an issue was created in because the answer can easily be "loads of them" Imagine three simple boards: * A: Project = AAA * B: Project = BBB * C: Project in (AAA, BBB) Go into board B and create an issue, say…

Atlassian have stated they're not changing this, years ago.

I'm afraid not - the script is tied to the field, not the context.

This suggests some injected javascript - the screen is rendering, but then the javascript is later removing the description field. Do you have Scriptrunner (with Behaviours) installed? Or any custom javascript in the announcement banner or field descriptions?

In point 1, if they cannot change the priority field on create, then it won't be set at that point. Later in the process, if you don't want them to set it as well, simply remove it from the project. But your requirement is unclear. It appears to boil down to "don't use priority at all", but I suspect that is not the case.…

Being on 7+ and having this has made it a LOT easier - the list that comes out in the log can be dumped into a spreadsheet alongside "members of groups X, Y and Z" and then a lookup function used to match the two sets and highlight where they don't match!

Correct - a filter result is less than the entire population of issues (unless you run a blank query, then it's "all the issues you have access to, which may be all of them"). I'm not sure what you mean by "difference" though - a filter result is just the issues, it's not the data used to find them, or the data on them.…

I cannot find that in the API either, I don't think it's there (yet)

I had a bad feeling that was the case, but it's been the answer arounf 75% of the time this question comes up. The next one is a long slog - you'll need to look at the full list of users and identify the ones (although it's likely you only need to find the first one to find out the underlying cause) However, before trying…

You can just change the scheme as much as you want. It will mostly not directly affect your data. If you do something that means data migration is required, then Jira will walk you through that. If, for example, you remove the issue type "Thingy" from the scheme, Jira will look for any issues of type "thingy" in the…

You can do this by logging into id.atlassian.com and looking in the Profile (picture at the top right), Account Settings, Account Preferences, then "delete" at the bottom I apologise for not being able to answer in Russian. I have tried a translation program Вы можете сделать это, войдя на id.atlassian.com и просмотрев…

Log in as a Jira admin, go to Admin -> Issues -> Resolutions, and you'll find the list you can manage. Remember, never add a resolution that does not say "we are not going to do anything more with this issue" - unresolved, re-opened, in progress - never never never add resolutions like them.

SQL isn't the right way to look at this. Log into Confluence as a full admin, and go to Admin (general) -> Security -> Global permissions. Look at the groups and individuals who have "can use". I suspect you've got more than just "confluence users" in there.

Because you have not added it to the list of possible resolutions. Jira sees "no resolution set" to be "unresolved" and "anything at all in the field" to be "resolved". As "resolved" could be anything, including "resolved" if people want to add it to the list, there's no direct synonym coded for, in case it clashes. In the…

Please stop asking the same question over and over.

I would want to read the application log for a time when the app is trying to load. Ideally, I would "tail" the application log (<jira home>/log/atlassian-jira.log) in a terminal window, and then go to the browser, click "enable" to get the app to try to load and watch what happens in the log. I expect it to dump out the…

I'd raise this directly with the SR support team. The numeric scripted field I've got that returns like yours does works fine when the number-range searcher is selected for it. Although I have a nagging doubt it returns a long rather than a double, I can't imagine that would be the answer.