Nic Brough -Adaptavist- Expert

No, you can't do this. Summary is a text field, by it's nature, it doesn't hold data of a type that can be grouped. Even if you could select the summary as the groupable field for a pie chart (I'm guessing that's what you mean by pizza), it would not tell you much. If you had 16 issues in the search, a pie chart would…

No, because you have not explained what you think a 3 tier architecture is. It clearly means something different to me. What do you mean by "tier" in this? You say "There is no client application that connects to the JIRA application." That is completely and utterly wrong. You can't use Jira without one. Whether it's a…

I left out all the people I walked past while I worked for the BBC - never interacted with most of them beyond giving BRIAN BLESSED directions to the "One show" studio and using my security card to open a gate for Jeremy (Top Gear) Clarkson when he'd forgotton his.

I do know what database they use for Cloud, but it's utterly useless information for you. You can't choose what they use, you can't get to it, and you don't have any use for knowing what it is. You can't go with the sql route, you will not be able to use it. You will have to throw away all your SQL. It's useless. You'll…

You should not be trying to report off a Jira database. It's a bad idea because the database is a mess and very very not intended for reporting. So, the very blunt answers are: A) your reports will not work until they're modified to work off the front-end. B) you do not need to care - you won't have access to it. Whether…

I know, but using a Scrum tool to try to do things that are not Agile, let alone Scrum, is going to run into problems. As you're not Agile, I'd recommend looking towards Jira Core instead of Software, it is better for non-agile processes.

You need to talk to the space administrators to get that (or your confluence admins - they can see the admin settings for all spaces irrespective of permissions)

Not quite, you don't need to do it by different service desks. I think it mght be easier for my writing if I start from the field. Fields in Jira all have a "context". Some fields are automatically global, and their context is "every issue type and every project", but custom fields can be set to have contexts that are done…

The reason I answered was that I ran into exactly the same a few days before. As @sullycolivan answered, I entered the token as the password. I would add that you need to make sure the username you use is identical to the username you generate the token for - I seem to remember I failed the first time because of CaPiTaLs…

Do not put too many issues into a sprint.

So, ignoring the community leaders and other Atlassian related celebrities: * I've shaken hands with Queen Elizabeth, and her son, Wingnut^H^H^H^H Charles * I've been propping up the bar while bits of Iron Maiden order drinks next to me three times * I went to school with the queen's private secretary (the one who asked…

Are you using a search term that includes endofweek type clauses?

Not directly by request. But you can have select-list fields have different lists by issue type, so if your requests are mapped to different issue types, their select list options can be different.

It is not fraud - no-one is lying to you about asking for more money for the service. And it is written into the contracts you have agreed to. Whether it is "gouging" or not, is up for debate in my opinion (I say "gouging" because it is an English word that the English use to describe "getting more money out of someone for…

I know what you mean, it's often hard to translate. To my shame, I have never learned another language properly (I would argue my English is not great even though it is my first and only language too) The screenshot is a great way to avoid that barrier though, it's perfectly clear, thank you for taking the time to do that!…

The post-functions in the library can show you how to do this.

This does assume that you have "task" as a story-level issue type. You could add an issue type of "task" and set it as a sub-task, that would enable you you to change sub-tasks to tasks without moving them out of the issue of which they are currently a part.

Requests have no support for dependencies. They're not intended to be that complex and ask a requestor to provide that information, they're intended for a requestor to ask for something simple (a fix, a new account/access, a holiday, a pizza etc) You can do dependencies in the background, on the service desk side - Jira…

For a) Is this about a Behaviour (setting a default from a select list based on some other data) or is about doing it on the back end (calculating and pushing a value into a field when a user updates an issue for example) For b) A single user picker selects from a list of users, as defined by the field context. Even with…

What "list"? I can't work with just "list", I need to know where you are looking at to see this "list" so I can work out how it is defined, and hence how it might be excluding issues. Are you in a board, looking at search results, a project report etc?

None of these arguments are a good reason to break collaboration. The instant you start hiding information on a shared subject, you have changed people's understanding of it and crippled their ability to work on it effectively. You might as well hide the whole thing from them. These arguments are a good argument for having…

Yes and no. The answer to the title question is yes - you could have several Crowd servers, each one providing a list of users (and groups, and user attributes etc) to one Jira/Confluence/Bitbucket/etc But the short answer to the body of the question is "no". If you created three Crowd servers, and then added "Rob" and…

Yep, Atlassian mostly work in English, and are completely open about the fact that most of their non-English language packs are missing things (including the American English one - they don't need to worry too much about Australian English and English as they're mostly the same barring two common words spelt differently,…

I doubt you will get much help with your downgrade here. Many of us have done Sharepoint to Confluence, as it's a good move. Not many of us have done Confluence to Sharepoint, because, well, why move perfectly useful stuff to (and I quote) "the system where documents go to die, unused"? Maybe ask in a Sharepoint forum?

You have characters in your MySQL data that your Postgres database is not set up to support. I would take the xml you've downloaded from the mysql service and run the xml cleaner on it first - see https://confluence.atlassian.com/jira/removing-invalid-characters-from-xml-backups-12079.html

What do you mean by "the proper list"? My guess is that your list is a board, report or issue navigator view, all of which are determined by a filter or search, and the tasks you are creating are not selected by that search. But I can't be sure as I don't know what list you are looking at.

I think you are in the wrong place. Your question has no relation to Atlassian stuff. I've also removed the security information that you really should not be posting in a public open forum.

"There is a request for this" - OK, but why? Why are they asking? What does the requestor hope to get from the data?

Have a look at https://library.adaptavist.com/search?term=sub-task (That's already a search for sub-task related scripts, there's plenty more in there if you do move beyond this one need)

You'll need to explain what you thnk "3 tiers architecture" is here, google gives me four widely differing definitions. If you really mean the standard 7 tier architecture for web applications, then yes, it does that - OS (user) + client + OS (server side) + application server + application + OS (database) + database. Each…