Nic Brough -Adaptavist- Expert

Ok, that's telling us Confluence is not serving anything and Tomcat probably isn't either. Start with <confluence data>/logs/atlassian-confluence.log as I said earlier. If that doesn't have anything in it, then it's the catalina.out in the <confluence install>/log place.

I suspect the driver assumes the default port of 3306 for mysql which would mean they are both connected to the same database server. I think we need to see more of the log as the connection fails.

I find it useful sometimes, but I don't like how it has been done, and I know it makes it harder to read a query. My design would have been to have some highlight that can show it, not insert text in yet more bracket-type things in the same font and colour, maybe an informational line below the search instead? I'm not a UX…

I think there's been a misunderstanding. Your account for Community is an Atlassian account, it's the only way non-Atlassians log into it. I would like to ask how you were logging into Trello before. Email? Google? SSO? etc. A simple experiment would be to fire up a different browser or "Incognito mode" in your current one…

I'd be interested to see where you found a contradiction, but the answer is very simple and hasn't changed. Type 2 plugins cannot be installed into Cloud. You will either have to rewrite the app in the Cloud framework (which is totally different to the Server/DC app framework) or drop it and use direct REST calls from a…

That's odd, I wouldn't expect that from a "run out of space" case unless you were installing, not just running. Start with a look at <confluence home>/confluence.cfg.xml - that has the database connection in it. Then check the logs in <confluence home>/logs - the error message with "storage engine" should be repeated in…

You will need to give the customers accounts in your system, accounts which are added to a "can use" group, and probably a group representing that customer, and probably no other groups. You can then control what spaces and pages they can see (and edit, attach, comment etc) via the space permissions, adding the individual…

I suspect you might only be able to enable it for one of the Crowd connections. I've not tried - this particular client had decided not to try to (re)implement it until they'd sorted out their user base. I expect to be asked when they've finished their consolidation, so your question is rather prescient - I might have an…

So that snippet looks like Confluence is running. I would want to check a local connection first. Log back into the Confluence server and try "wget localhost:8090" (I'm assuming you are running it on the default port of 8090) If that downloads a bit of html that includes "login" type text, then we know Confluence is…

Last time I looked, there was a link to the docs on that page I gave, but I see it's been changed a bit and made less obvious. Hit the "Jira Client Reference" link in the top box, it will take you to the docs, and there's stuff in there about installing or deploying the client.

Deleting the lock file is only going to help if the problem is that you were already running a Jira and a new attempt to start a second one was made, and you forcibly kill one or both of them to get back to a clean start system. You should do that anyway - try shutting down all Jira systems that might be running on the…

I think you may have landed in the wrong place. We are a community of people with interests in Atlassian software, we don't know Eudralink (there may be some people here who do, but this isn't going to be where they support or talk about it). We've got less access or knowledge than you do. My guess is that Eudralink are…

No, you do not put sprint estimates on sub-tasks. With a bit of code, you can report on them as though they are in sprints, and with a lot of code, you can implement a scheme that enables them to be counted as part of a sprint, but it will force you into working in a way that most people struggle with

I can understand the technical reason why it's like this - it's not issue data that is changing. When I've done something similar (have something with a 1:1 association with an issue that is not an issue field), my code deliberately reached into Jira to poke the updated date, so it looked like an issue change. Because of…

You are correct - Jack is suggesting extracting issue data into spreadsheets. You won't get all the data in there, but you could get what you need. Certainly the current list of issues with all their fields can be extracted to spreadsheet formats, but there are bits like the issue history. You'll need to try a short…

Not impossible, just painful, because you'd need to work out how to get what you need from a flat XML dump of a data store. The relationships between different data items are done mostly in the logic of the system, and that is not in the XML, it's in Jira.

Ah, ok, I though it might be something like that. I believe Jira to be very poor at historical reporting. It is fine for "what are we doing now", but bad at "what happened before". There is no simple way to get that number out of it without an app or some coding. If you only have that single question, then I would probably…

I think this is because the "Xray fields" really are Xray fields, they are not Issue fields. I think you might have to adjust your reporting, such that as well as using Jira's REST API to gather data, it also interrogates Xray's REST API ( https://docs.getxray.app/display/XRAYCLOUD/REST+API )

I'm afraid not - the ip ranges have to be enabled in full, as your Cloud system be using any of them, there's no way to restrict a system to a narrower range.

Jira and Confluence both allow for multiple user directories, and those directories can be a mix of types. The most complicated one I've seen recently was a result of merges of companies and internal business units,and when we looked at the Confluence user directories, they had: * Main company LDAP * Business unit 1: Crowd…

Sorry, I got this thread mixed up with another one that is talking about release announcements and content, where I had already posted https://developer.atlassian.com/platform/marketplace/early-access-program/ - that's why I mentioned EAPs - the page starts with them, but it's the second set of feeds that are more useful.

You can't hide fields from users on Server either, not without an app. I assume you were using something like the Quisapps field security app. There are no equivalents for Cloud, the framework does not support it (we're not sure that it ever will!)

All of the release ones (I don't bother with the EAPs, it's very rare consultants need to be tinkering with new features before release, and we hear about upcoming planned features and change through other routes)

Welcome to the Community! You can report on numbers of bugs with simple searches for "issuetype = bug". If you save that as a filter, you can then use the filter in gadgets on the dashboard. This can give you useful summaries. But, I do not think I understand the question properly. Could you explain more? Bienvenue dans la…

The issue history contains a record of every change of field, recording date, time and person who did it, so you have all of that. I think I am not understanding something though, could you explain a little more about what you are looking for? (Beyond "it's in the history" I mean)

Inside Jira - no, because you'll have exactly the same problems with it that you do with the current one. It's not the code lacking file-handling here, its the architecture of the server making it hard or impossible. But if you want to integrate with external file stores (i.e. Jira running as one service, file store as…

Validators don't matter here. I think we need to focus on exactly how the resolutionis being set in this case, as there's lots of different ways to do it, and we could spend ages talking about the wrong one. Please follow @Liam Green 's suggestion: * Find an issue that has been resolved when it should not have been * Open…

That is really strange, but thinking about it, I've only ever installed data centre by deploying server first, then converting, so maybe the installs are subtly different. In the older versions, we had to rearrange the directories in home to move some into shared-home, in the later version, you just change the licence to…

You need to change your workflow so that it does not set the resolution. You might have a post-function or automation that is setting the resolution on the wrong transition, but I suspect the usual culprit - you have put the resolution field on the create or edit screen. If you remove it from those screens, that will stop…

There's no way to do that at a project level (it's also a bad idea - your people using other projects will get some cognitive dissonance when swapping between the projects)