Nic Brough -Adaptavist- Expert

Do you mean the asset management side? This would be handled best by the Insight app you can add to JSM.

I seem to remember that 7.1 was pre-csv export, meaning the code for it simply isn't there, whatever random parameters you throw at it, it's not going to run something it doesn't have. Excel was replaced by CSV a while ago, but I do not think it was quite as long ago as 7.1. To get CSV from a 7.1 system, use the Excel…

You probably don't have it enabled yet. Go to Admin -> Manage Apps and select "system" in the select list, and look for Slack in there.

This would suggest it is not configured for this space yet. Check Space Settings -> Integrations -> Slack If there is no option for that, then you probably don't have it enabled yet. Go to Admin -> Manage Apps and select "system" in the select list, and look for Slack in there.

No, you still can't do much reporting on data that is not there any more. You do get emails about deletion, if the notification scheme is set for it.

Ok, that looks good to me (almost identical to the one I've got on a client server at the moment). If you've restarted MySQL to pick up the changes, then I'm stumped. Your database is telling Confluence, via the driver, that it is set up in a way Confluence can't use. I don't know where to look next, other than raising it…

Nor do I, it's just a consequence of deciding to put estimates on sub-tasks (and there's nothing to stop you using unsized sub-tasks alongside them) The sub-tasks are there because when you're working on a story, it can make sense to split it up, sometimes to show dependent steps, sometimes for allocating pieces to more…

I don't think there's anything wrong with estimating sub-tasks, but if you're going to do it, you either need to do it outside the scrum process (because they are utterly irrelevant to that), or come up with a scheme that works within it. Simply adding them up to the parent is not going to work, unless your process has an…

Have you tried making the changes in the my.cnf file that are suggested in the document?

Has that been added to the connector you are using?

I don't think the Cloud gadget code is available. I think it's done with the same app that Server uses which is a "type 2 plugin", which you can't install in Cloud.

There is a long-standing bug in the draft workdlow editor - it can not add a transition to a step that does not already have at least one outgoing transition. Atlassian have said they're not going to fix this because it only affects a tiny handful of people (admins who have not seen it before, or have inherited a system…

If it is complaining about the server.xml, then you'll need to tell us what you have got in it and what you've done differently to what the documentation says.

I do think you should raise a support request - this behaviour is not right. Displaying an application as not installed when it's clearly working can't be good. Https://support.atlassian.com/contact is the starting place.

A sprint is a timebox in which you try to achieve a list of tasks that you have committed to doing (a promise to your product owners). These items are the stories, issuel-level issues. If you choose to split stories up into sub-tasks, that's absolutely fine, but it is utterly irrelevant to measuring progress vs commitment.…

No, there's no way to rotate the display

I think it is a bit of a bug, yes. The atlassian-jira.log file is the one that should be recording what happens when you try to install an app (catalina.out is the Tomcat log, not Jira, and the stuff in the servicedesk.log is generated by using servicedesk, not the basics of Jira) The good news is that if your portals are…

Yes, you can transfer everything in exactly the way you have described. The licence keys are all you need to re-licence the apps in the new server, and those are available in your my.atlassian account as well. You will lose no data, but the apps will upgrade the data when you go through the upgrade process.

Sorry, I meant the document pointed to in the error message. Yes, you've found the right one there - I have to admit I've never had any luck changing the connection string parameters, I've always ended up putting the setting on the mysql server and restarting it.

This will happen if the summary contains any text that needs to be escaped in CSV - punctuation for example.

Ok, Atlassian recommend a slightly later driver for Confluence 6.15 - see https://confluence.atlassian.com/conf615/database-jdbc-drivers-967338417.html - but I don't think that's the problem. I'd like to try the fix they've got in the document the error points to - not adding to the connection string, but changing the…

Just create a new project. It will ask you what template to use, or if you want to share settings with an existing project. Use a template and you'll get a clean, empty project with no issues or settings from other projects.

Run a search for them and then use "bulk edit", in the search result page's option menu. Note that * You need to have bulk-edit permission - it's a global one, your admins will need to grant it to you, and if you don't have it, the option will not appear in the option menu * You need permission to delete issues in the…

Ahh, well spotted! I apologise for cross posting the debugging answer!

My little home Atlassian stack does this when I've been messing with the server crowd is on. The other systems simply stop accepting a valid username/password pair. The cause is that either I've blocked or lost the network between them and Crowd (they're mostly on different servers), I've stopped Crowd, or Crowd has lost…

Take a look through https://marketplace.atlassian.com/search?product=jira&query=validator and https://marketplace.atlassian.com/search?product=jira&query=script for candidates.

Quick filters were a total long shot, they should have nothing to do with it, exactly as you suspect. With the index tests (search and board), I can't think of anything that could be dropping the two issues from the chart.

Concentrate on one of the ways to create a status and work through to the point of failure - we need to know what steps you are doing, most importantly, the last click that takes you to an error For example, you go to settings -> issues -> statuses, click add new, it asks you for a name, so you fill one in and click the…

Could you go into more detail about what you are trying to do here? Jira stores attachments, if something goes wrong, it gives us messages as to why and where, and you can add attachments to issues with a +. So I am not sure what you are asking here?

I am sorry that you feel I am being patronising. I do not mean to. But it is hard not to come across that way when someone is not listening or understanding what is being said. I can't give you what you ask for, I have no say in how Jira is built. I can say that I wouldn't do it, the same way I wouldn't give a loaded gun…