Nic Brough -Adaptavist- Expert

Is your "Jira Python" running inside Jira or externally, using the REST API?

That page you've found is not out of date. Take a look at the three closed-but-not issues - what is their resolution set to?

Technically, it doesn't. Jira is an application that runs inside an application server. For Atlassian applications, this is Tomcat (they no longer support any other application servers). Tomcat is the software handling the database and network connections, not Jira. So, as I don't know the internals of Tomcat well enough,…

My understanding is that it's taking it from a properties file in the installation.

It is not possible to do this. Whilst it's fine to have different teams running their scrums on a different cadence, it's impossible to do any useful form of cross-team reporting, let alone management, with any tool when you do this. The teams are reporting differently on different things, so they simply can't be lumped…

It probably is searching alphabetically, but not on the display or even login. When the doc was first written, it used to be that your login id was stored as the identifier, but now it's an apparently random string. I'd guess that it is still doing the alphabet sort, but the content is now random so there's no apparent…

I cannot find anything that would prevent people from putting in any text they want into a free-format text field (description, environment, comments and so-on) I think the best approach to this is not a technical one, but getting people to understand security better. Why do your users think it's a good idea to share…

Ok, there's a very short version: * Click on "search" to run a search for issues * Enter a search that returns the issues you want to report on * When it gives you the list of results, there are three things to do* Click on "columns" to the right of the result and select "sub tasks" from the list * (optionally) In the…

You haven't told us how you are configuring or writing the script, so we can't tell you exactly what is wrong, but my guess is that you don't have a user with a login of "reporter" and you have probably incorrectly assumed that parameters can accept variables

The application log should be <confluence home directory>/log/atlassian-confluence.log I would not expect search errors to be logged anywhere else, despite the piles of disparate logs the app seems to want to create

Ok, it's not responding to the proper way to shut it down, so we'll have to be more assertive. Your operating system can request or force any process to stop. With unix-like systems, we have a simple "kill" command which can be used with varying levels of agression. When Jira does this "ignore my stop commands" thing to…

Ok, the standard way to do this is to edit the workflow. For each status where you want to prevent edit, add a workflow property that tells Jira to disallow editing (and commenting and other stuff you might want to block) For a good example of this, go into the list of workflows and find the standard read-only default…

Whatever process you are using to "copy a project" is not looking at the workflows (and, I would guess, probably a lot of the rest of the project configuration) Could you tell us what your current "copy project to another system" process is?

What does the log say the problem is?

It is always worth asking, but I'm afraid all the solutions I've been able to find are paid-for.

You could reconfigure your board such that it effectively has no backlog. But I would question why you want to do that - do you really want to bypass the backlog? It makes a nonsense of planning and forecasting if you do.

Could you explain what you mean by "project template"? That phrase makes most Jira admins think of the project creation process where we can select a template and have a project built for use from a set of predefined settings. Whilst that "project template" is useful, it is not something you can copy, because they are…

You need to explain what you mean by "lock". How does a locked issue behave differently to an unlocked one?

You will need to set a security level on the issues you wish to restrict. Get started with issue security at https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

I can't find a free app that would provide such a field. You will need to do some research to find the list of apps capable of doing this and see if any of them are free. I would start by looking to see if the app you were using to provide the field before has a DC version.

Oh, that's fantastic! I'm really glad you carried on digging and got to a solution, that was not an easy or obvious one to find. I hope it's ok if I add this to my debugging notes? I'd never thought to check permissions on the database service (I think because I almost always work with databases that are remote from the…

The ecosystem ones are open to anyone who has an Atlassian account, but a lot of it is read-only. The content tends to be clear that it's about Atlassian and I think a most people who stumble into it will take one look and think "this is nothing to do with what I want to ask/write about/raise" and simply go back to…

They are links to systems your account has access to. The Ecosystem specifically is the set of systems Atlassian document, support and work with the products. I do not believe there is currently a way to get rid of them.

Start at https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

I am not sure how I can be more clear. * Stop the currently running service * Check it has stopped by using ps again * Start the server

No, I don't know that it can be done.

That has nothing to do with this question, and is incorrect, as you can have more than one org, and yes, you rightly can't delete an account that is the owner of an org.

You should not be doing this with html, it breaks because Confluence is not built to do it that way. Use the attachment display macro instead.

It's a lot easier to use than excel, and has the benefits that the report won't be obsolete as soon as you've generated it. Plus, excel won't be able to do your button without a LOT more coding and remote access.

That is what the query does - it finds issues with labels with status closed.