Nic Brough -Adaptavist- Expert

I think you have misunderstood post-functions and events. The post-functions in a transition are actions that Jira takes when the transition is confirmed by the user and passes all validation. The five post-functions you have listed are doing things Jira needs to do as part of the transition: changing the database,…

Pretty much off-the-shelf stuff: * See https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ * https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/ - look to the "issue created" event * As point 2 * Notifications go to people, who have a…

This is not going to work. Jira data is is intended to track change. The data does not change based on time, it changes based on when people (or processes) change it. "now" is always changing, so a script to recalculate the difference between due and now would have to run over every issue in the system once a second (a…

Possibly, but throwing an unexplained acronym at a crowd of people who are not party to what you think it means is not going to get you far. You'll get questions like "What do you need to know about Jira and ornithine decarboxylase?" I think you'll need to explain ODC before we can help you much.

I don't think this would work the way you think it might. Have a think about what you mean by "log in". There is an obvious one - I go to Jira and enter username/password. But I am now logged in, whatever I happen to be doing. I might have logged in, looked at an issue, and then gone off to do the rest of my job, make tea,…

This is a long-standing blocker to a lot of people, one of many good reasons I think Atlassian should not have killed server. Atlassian started to work on it a while ago, but then stopped. The public story is at https://jira.atlassian.com/browse/CLOUD-6999 but the bottom line is that Atlassian have no public timescale for…

A very simple example that does actually work: summary, type, parent id item 1, item, 111 item 2, item, 222 item 3 (part of item 1), subtask, 111 item 4 (part of item 2), subtask, 222 item 5, item, 333 item 6 (part of item 1), subtask, 111 This will import 3 issues (item 1, 2 and 5), and 3 subtasks (2 parts of item 1 and 1…

The board and the backlog are not separate entities, they're entwined together and looking at the same thing. If an issue is in the backlog, it means you have not committed to doing any work on it. A board shows what you have committed to working on. The lists of things they are showing are different subsets of the list…

Do not touch the database, you're almost certainly break it and your migration will fail. I am not sure what you are trying to mitigate though. https://confluence.atlassian.com/cloud/confluence-cloud-migration-assistant-973486571.html covers what happens with users as you migrate, both active and disabled ones.

I am not sure what you are posting this for. I'm guessing you want help rolling back? If so, we can't tell you much more than "get a working copy of 8.2.3 ready and restore the backup into it"

That still does not explain it, I need to know what your link actually is. But to try to get started, I will work off a guess and I assume that: * the answer to my question "is it a plain url (prototocol://name)?" is "yes", * what you are trying to achieve is a clickable bit of text on a page that, when clicked, takes you…

Your use of linkedIssuesOf is nonsense as you've given it in your question, I'd worry about where you got it from. The actual usage is: linkedIssuesOf(Subquery, [link name]) This is similar to parentsOf and subtasksOf, in that it will return the linked issues. For example, try this instead: issueFunction in…

I am sorry but repeating "link to" does not explain what you mean. Please can you tell me what this "link to" means? Is it a simple url as I mentioned earlier? Or are you inserting the url into something that is going to do something more clever than point the browser there?

Go to the project settings (I'm guessing these issues are in the same project) and check over the schemes - you need them to be set to use the same workflow in the workflow scheme, and the same field configuration in the field configuration scheme. You also need to check the list of custom fields in global admin to make…

That's a very generic error that could be from all sorts of things. Broken apps, wrong java version, etc Start with a run through https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html

It's a Cloud subscription model, not a licence. Your Software users accounts on your server have no relevance here. Your people with Atlassian accounts can use Cloud (assuming you don't move to gooogle accounts or Atlassian Access for the Cloud user management), and if you make them Agents, they will consume the quota. You…

Off-the-shelf, Scriptrunner has no librarys for parsing data out of files. It can do the rest of the work you mention - the sub-task creation, with presumably system and custom fields filled in (see https://library.adaptavist.com for lots of examples) but reading and understanding the attachment is not something it…

John has covered the automation side of this, but I wanted to add something about the board side. Cards do not move between boards. A board is not a container of cards (issues), it is a view of a selection of issues. You do not "put a card on a board", you "add or change the data on an issue so that a board selects it"…

What do you mean by "link to"? If it's just a plain url (protocol://name) embeded in the text, then you wouldn't get "can't reach" errors from it, your browser would simply go to the location when the link is clicked. So what are you trying to do and how?

The complexity doesn't matter, the direct edit option goes away when issue types are not sharing the same configuration items, even when the separate items are the same as each other.

Ah, yes, that's better than how I read it. I often describe backlogs as almost part of the board. Because people often talk about "the board" and actually mean "the board and what feeds into it - the backlog". The backlog and the board are different views of the same filter, with the samme configuration. Neither is part of…

Yep, you'll need to look at what each one is doing and find or write a Cloud app to provide the function (assuming Cloud Confluence hasn't implemented something that can cover it)

It is 6 years old, things have changed. The latest version of the page available was for Jira 6.4 and is at https://confluence.atlassian.com/jira064/creating-help-for-a-custom-field-720412166.html I don't think the option there works any more though, Atlassian have been gradually removing the ability to do bad things with…

If it can't import assignee, the most likely explanation is that the mappings you have done do not match users correctly. Subtasks are imported the same way as standard issues, but you have to give them an extra field that defines the parent issue for them, and map that to the parent field during import. I'm assuming you…

It does it because the issue type has a lot of configuration hung off it and it needs to check the data is compatible and ask you to change it if it isn't. You can directly "edit" the issue type, but only when the source and target issue types are using the same workflow and field configurations and contexts.

It's far larger than the number at which your people will be yelling "there's too many issue types, stop it!" at you! I would not worry about a technical limit, but I would definitely engage with your users to see what types they could and should be sharing, and keeping a lid on the number. My main Jira is not curated well…

What do you mean by "integrate"? What are you hoping to achieve?

No, Jira doesn't have an "offline" mode, it's software as a service. Same for Zephyr, as it's built on top of Jira. https://almworks.com/jiraclient/overview.html is an offline client for Jira, but I don't think it supports the Zephyr app.

I suspect you'll need to forward the ports for Synchrony as well as Confluence https://confluence.atlassian.com/doc/possible-confluence-and-synchrony-configurations-958779064.html is a guide to proxying with Synchrony, so not directly of any use to you, but it does explain the architecture and should help you work out what…

Yes, that's Jira Service Desk (part of Jira Service Management). To use that functionality, your admin is right, you will need to add the application "Jira Service Desk" to your Jira server.