Nic Brough -Adaptavist- Expert

Jira (and Jira Service Desk) are deliberately designed to not have "group assignee". In the real word, group assignee does not work, it fails people all the time. Not because the idea of "assigned to a set of people who will get it done" is intrinsically wrong, that is fine, but humans simply don't work that way. Jira and…

There's a very simple display calendar gadget for free if you you are happy to (ab)use issues to represent these events. Should be the first hit on https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=calendar There are some paid apps which have more advanced calendar gadgets as well, also on that…

Ah, ok, the comments on the other thread clear up my misunderstandings, so here's a shot at a different answer. Yes, you can use multiple attachment macros on a page, but I do not think it is going to work the way you want. The attachments macro is not attachment storage or metadata, it's just a view of the attachments…

In the last 35 years of dealing with all sorts of SQL servers, messages like The "test connection" has just been timing out for me. Have always turned out to be down to the setup of the database server. The timeout on the Jira side is telling you "the database is not talking back to me". You need to ask the database why it…

You can enter unicode into the text fields in Jira, yes.

You'll need an app to extract the data from properties.

The templates are not exportable. Best you can do is edit one, and select, copy and paste the content into the target system's empty template. You'll need to do some tidying up and possibly localisation.

I'm guessing by "default work screen", you mean the "view issue" screen. As I said, to make a field uneditable in there, remove it from the "edit issue" screen.

It should do. For what it's worth "updated" or "updateddate" works exactly as requested. Jira records all change to an issue, it does each change as a single history item, and the updated date is set to the date of that change. So, for example, if you transition something and change the resolution and a custom field in the…

The test not throwing any errors is expected if it passes the test - it is just a "can I connect to and authenticate with this LDAP connection", it's not trying to actually get any data. You'll need to try a full synchronisation, or look for errors thrown by the previous ones.

What do you mean by "refused as a user name"? What are you seeing? What is the error message?

One of your admins will need to look at the issue security scheme to find out how to make someone match the rule for each level, then either make someone able to see every level or change the levels to add an individual. That person they enable will then be able to see the issue, and hence edit it, changing the level to…

If you grant "anonymous" access to the Knowledge Base space, the whole world will be able to read and search, although it will be the Conflluence search, not the service desk in Jira.

What do you want from this "integration" or "synchronisation"?

Your url is not of a bitbucket service and the service that is doesn't now what to do with the setcst parameter you are feeding it. Try actually hitting a bitbucket site.

Thanks! I'm sorry if that seemed grumpy, but without the full text, it's hard to say where an error might be coming from. That message really does come from "you have spaces that are in that category". One of my current projects has me digging through the raw code of Confluence and although this is "first look" rather than…

This does not answer the question, but the mention of "create" makes me want to guess that you mean the "file list" blueprint (which is nothing to do with the original question, so I'm worried that we might be boring/spamming Andrew with irrelevant junk) If that guess is right, then the answer is simple: * The blueprint…

Could you give us the exact text of the message? The way you have phrased it suggests that you have not removed all the spaces from the category (probably as you can't see one or more of them)

What do you mean by "file lists"?

What do you mean by "account update"? What did you do to update it?

The plan will "shift" based on the data you put into the issues, that's what it is for. They're not "shifting on their own", they're re-calculating based on data your people are updating on the issues.

Much as I like the Atlassian technical authors, and actually think the licence model is a passable one, yes, the licencing page can be as clear as mud. It also flows over into how you licence apps too, it's clear that the docs do not explain that well either.

How are you telling Confluence what the "topic" is for each attachment?

Ok, your other thread says you've been reading documentation for Jira Server, which isn't much help for a Cloud system such as the one you are using. You cannot change the base url yourself (there's an improvement logged for it). For fully supported Cloud systems, support can change it, and you can raise a support request…

I think you're getting mixed up with the project types and next-gen/classic. I'll try to simplify a bit: * Jira Core is what we tend to call just "Jira". It provides most of the functions that are at the heart of an issue tracker - users, fields, issues, projects, the web UI, data storage, mail and so-on. * Jira Software…

You have some app (or js based botch) that is providing some form of check on the data you are entering. It could be a validator, a Behaviour (from Scriptrunner) or some other trick added by an app. Whatever it is, It sounds like it is mis-configured, and you'll need to get your admministrators to fix it.

Both, possibly. The jira application log should record any LDAP sync errors, that's <jira home>/log/atlassian-jira.log. They might point you to errors on the LDAP side though, then you'd need to read the LDAP logs.

I don't understand how that would be of any use. If you have a "desired sprint", put the issue into it, that's what they're there for. Resources are not allocated to issues, they are part of a team, and the team sees sprints from their board.

One of the improvements in later versions of Jira is that they no longer render botches like javascript in field descriptions. To get rid of the text, edit the field description and remove the script.

What link?