Nic Brough -Adaptavist- Expert

Ok, that, combined with the error message you gave in your question, leads me to think that one of your admins has created a validator in the workflow on the "create issue" transition, and the validator is rejecting the attempt to create. If it were permissions, your user would not be getting an error message - they would…

Yes, we understand that. As Melo and Amelie have said, the apps we've all mentioned give you automation actions like post functions, listeners, scheduled jobs, and and and. They are rate limited (there's only so many actions you can take per second), but not volume limited like Automation is now.

Welcome to the Atlassian Community! What do you mean by "scope creep feature"? There is nothing described as that in Jira, and "scope creep" is not something you would implement into an issue tracker, it's more of a report on what your users are doing to move the goalposts on your project.

You say you created a new permission scheme, but you do not say if you applied it to the project. Can you confirm you have associated a scheme with the project that allows your user "create" permissions?

Welcome to the Atlassian Community! Have you checked the pricing in the marketplace entry for the app?

There is not a lot we can do here, you have raised the issue with Atlassian, and you'll have to wait for them to pick it up. We could try to escalate it to support, but all that would do is create another issue for them (which they'd close as a duplicate) Account suspension by Atlassian does not happen without any warning…

Status.atlassian.com is where you can see if Atlassian are having problems on the Cloud hosting platform. "It is not loading properly" is more likely to be a browser or network problem. What error messages are you getting when you try to connect?

Administration rights do not give you "can do anything", you still need to add the permission to see and work with a project. Does your account get "browse project" rights in the permissions? By being named, in a role that has it, or part of a group, etc?

That's only true for team-managed projects. Company managed projects can have many sub-task types.

Jira does not track issue views (it can't, because there are many ways you might view an issue, and it's mostly completely useless information anyway)

Welcome to the Atlassian Community! The first thing to check is the Java settings and version, but after that, you'll need to read the Atlassian-jira.log and maybe catalina.out to see where Jira or Tomcat are failing.

Welcome to the Atlassian Community! Atlassian does not disable accounts without warning, so either * you've missed the emails (they send several before deactivating personal accounts). Have you checked your spam filters? * your account has been sanctioned because it is an organisation account, not personal, and your…

There's no documentation on this in Atlassian's stuff because it is all about process, and they don't dictate your processes to you. Think through how you want to report on who did what. It's very likely that you will find that you want to be able to say "person X was the last person who had responsibility for dealing with…

Welcome to the Atlassian Community! Cloud can't do that, it doesn't allow you to run ssh (This is not a scriptrunner limitation, it's Atlassian Cloud, and it's arguably not a limitation) You could however write a (very simple) service for the receiving machine that could accept some form of call (like a REST call) and…

Welcome to the Atlassian Community! The "path" you have given as the example is not a valid URL, so no, it can not be made clickable. For a clickable link to a file, you need the file to exist at something a valid URL can point to, which means serving it up with a file store system that can serve up the location as a URL.

Welcome to the Atlassian Community! The usual culprit for this is that there are two running Jira systems trying to use the same database, but it can also be database permissions or configuration (I've only ever seen it be permissions when running a poorly configured Jira on an Oracle db) Is your test system connected to a…

Welcome to the Atlassian Community! You should get your administrators to read the logs to see why the service is failing to serve. Start with <Jira data>/logs/atlassian-jira.log, then check the other logs in that directory, and then <jira install>/log/catalina.out to see if the problem is with Tomcat rather than Jira.

Welcome to the Atlassian Community! No is the short answer. Licences are for separate individuals, and technically, it's illegal to use shared accounts on Atlassian software - it breaches the terms of the contract you have agreed to.

Welcome to the Atlassian Community! To prevent people creating things in the wrong project, remove their permission to "create issue" in the projects you want to protect. To get issues that are only visible to the reporter, you will need to create an "issue security scheme" which includes the rule "reporter can see issue"…

There's no way to do this. The whole point of a cache is that it caches things that the system is seeing being used a lot, so that the system does not have to go back to (slower) storage to get something for a user. And hence, restarting a service, by definition, clears its caches. The best answer we can give you is "stop…

Welcome to the Atlassian Community! You will need to talk to your administrators - they are the ones who can make an account inactive in a system.

Welcome to the Atlassian Community! You need to go back to your IT support, specifically the people who maintain users and Atlassian systems. Confluence (and the other Atlassian systems) have flags in them for users which enables the administrators to flag an account as inactive (and hence not able to use the system, and…

Welcome to the Atlassian Community! I think it is simplifying the filter for you - the parenthesis that are getting removed are not needed because the clauses are all being joined with the same joining operator; "X and Y and Z" is the same logic at "(X and Y) and Z"

Welcome to the Atlassian Community! When you say your issues are "done", does that mean you have them in the very last column on the board?

Welcome to the Atlassian Community! The most common cause of this is your machine not having the standard font families that Atlassian and others use in their code, Use the developer's tools in the browser to see what Confluence is asking of your browser.

I am sorry to be so blunt about it, but your "agreement" is irrelevant. Scrum does not see Jira sub-tasks as sprint items, so their estimates are ignored. Atlassian are not going to change that, because it would move it away from the way Scrum works.

Take a good look at the current and previous status of the issues in the history. It will not show you how people have remapped the board, but it will tell you what status changes there were.

Jira has never allowed you to do this. Your screenshots are not showing sub-tasks in different projects, the issue keys to the right of the display are coming from links or a field holding issues.

This means that the owners of this confluence have not made it accessible to the whole world - there are firewalls blocking your access, or region locks on the network the Confluence is running on. Using a VPN means you are tunnelling into a region that they have allowed in, or into the network where it is available. You…

I think you need to re-read the thread properly.