Nic Brough -Adaptavist- Expert

You will need to ask Atlassian support about this, over at https://support.atlassian.com/contact They will have a full backup, and may be able to re-instate your account immediately once they have uncovered what the problme is. (Start by checking that your subscription has not lapsed in my.atlassian.com)

The original question was about an admin asking to use Atlassian access, and then not granting it access because they didn't really want to use it. The simple answer is to not try to use Access and just log in as normal.

Both approaches have strengths and weaknesses. For 12 years of my Atlassian career, every job started with "Our Jira is a mess, can you help?". In most cases, keeping the data was quite important, so we never took the "start clean" route. But it can be a very useful option (and cheaper and easier route to a new place). I'm…

It's this line: issue.setCustomFieldValue(cf, "JIRA") You can't just jam a string into a field unless it's a field that holds strings (short and long text). You have two problems here - first, a select list holds options, not strings, and second, a multi-select is a collection of options, not a single option (even if…

See my answer above, but you'll want to add something like "and created after 11 Sep 20" to it to start defining dates

The JQL of "Epic Link" = "name of epic link" and description ~ "word/phrase" should find it. If you go to enter the JQL in the advanced box, it will help you complete the "Epic Link" by name, but convert the result to the Epic's issue key. For a wider text search (looking in the description, comments, summary etc), use…

Exactly the same error message?

No, your 250 licences apply to a single instance (even if there are several nodes), you can't use part of them to licence another system. Your mother company will need to set up its own server and buy another set of licences for the 70 users.

This would mean you have lost or destroyed the configuration file that tells JSM what database to use, and/or that the database it is set to use is empty.

What happens when they try to log into id.atlassian.com with that email address?

Jira does not have a way to do this, the closest you can get is training your administrators to use "use the same schemes as project X" instead of selecting a project template. A lot of people do that and have a template project set up for sharing the schemes with. If you're willing to use apps, there are several that…

The only way to do this would be to enable "anonymous" access, which opens up a space to the entire world. If you wish to limit access, you have to have people log in, so you know who they are and can apply rules on what they can see. And that means they count to your paid user list.

Yes, again, listeners and automation can both pick up the event.

No, Cloud also needs the accounts so that it does not lose data.

Not yet, sort of. Jira Cloud and Server are different pieces of software. For Cloud migration to be "supported", we actually need two teams to make stuff compatible and that doesn't necessarily happen at the same time on every release. (I'd note that this is especially the case for x.y.0 releases - the 0 releases often…

Which app are you using to provide the macro?

I'll say what my parents taught me when I was at school - exams are not to be feared, don't be nervous, just work your way through it and if you're not getting good questions, so what, there's another chance later. The nature of the Atlassian exams means you can adopt a speed-run strategy to optimise your time and thought.…

Hope I managed to at least save you some time!

This will happen if the app that provides the page view macro is removed, disabled or unlicenced. Check the status of the app you're using to track views.

Most of the limitations you'll find are because Jira doesn't support them, not the copying tool. You'll find all of the tools have similar llimitations because of that.

I'm afraid repeating "migrate" as an answer to "what data processing does your migration need to do?" is not really going to get you any further. Could you explain how you expect the data to be processed into a shape suitable for Sharepoint storage?

Yes, most users of project configurator are using it for exactly what you describe. That's what it was built for. Same with the others.

JQL is for finding issues, not field data. Your search is returning one line because there is only one issue matching the question. If you translate the JQL back into English, it is "show me a list of issues from project ABC that have been in a status or New, Open or Closed". It's not going to give you the same issue…

Um. You say " I wonder if somebody is already working on a plugin that is able to "mirror" the whole access to information stored into an instance, and selectively choose what (including metadata) should be in an export" immediately after mentioning an app that is for doing exactly that. There are a couple of others in the…

All three of those are done by code in Jira, you'll need to amend and recompile the core code if you want to change them

This is what it says it is - the Jira server is trying to connect to the database service and that service is not responding. You'll need to fix your network and/or database service - one or both of them have failed.

JQL will display multiple issues when the question returns multiple different issues. It sounds to me like your query is only finding one issue to report on, is that correct?

Go to the board you wish to add them to, and click "invite" at the top, it will ask you for an email address or name.

Ok, the temp directory has nothing to do with indexing so you're not going to fix anything by doing this. But it won't do any harm either.

In theory, yes, you could strip them from the database, but, well, don't. It will make a mess of your data, giving you some "interesting" errors on Server and quite possibly making your data un-importable on Cloud. Stick with disabling the users - this breaks nothing, it retains the information that a particular person did…